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Customer Care, Success and Service Jobs in Kenya (Page 221)

      • Call Centre Supervisor at Cytonn Investments

      • The Call Centre Supervisor will be tasked with managing and building strong client relationship management and integration with other business unit leads across the company for efficient services deli

      • Call Centre Representative at Cytonn Investments

      • Reporting to the call center supervisor, the call centre representative will be tasked with managing incoming calls from clients, troubleshooting problems, providing information and maintaining logs i

      • Telephone Operator at Premier Hospital

      • Job Purpose To ensure smooth, efficient and seamless operations at the hospital call Centre through call handling for internal and external calls via the hospital switchboard. This role is key in f

      • Customer Success Intern at Ilara Health

      • About the job Customer Success Intern Ilara Health is looking for a Customer Success Intern to help launch and manage new healthtech products in Mombasa clinics and hospitals. Our products aim to i

      • Customer Experience Manager at KM Trading

      • Reporting to CEO, Minimum 8 years’ experience in a high-traffic environment, Premium Client Service operations in a reputable organisation an added advantage (Relevant Degree in Hospitality, Cus
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      • Customer Success Engineer at Oracle

      • Develop and manage the Oracle Support relationship with customers throughout assigned engagements and maximize the customers' satisfaction and use of Support Services. Provide complex on-site brea

      • Cashier/Receptionists at Amref Kenya

      • Main Purpose of the Job The main purpose of this role is to ensure correct and prompt registration and charging of all  patients and clients seeking services from the Amref Medical Centre.

      • Customer Project Manager at Philips

      • In this role, you have the opportunity to Coordinate, lead and motivate a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hos
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.