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Customer Care, Success and Service Jobs in Kenya (Page 232)

      • Front Desk Agent at Kempinski Hotels

      • Job Description The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Kempinski Experie

      • Customer Service Internship at ShopIt Store

      • Job Details Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various cha

      • Customer Care Manager at Pawame

      • ABOUT THE ROLE The Customer Service Manager will be responsible for delivering high-quality customer service experience. They will organize and motivate Customer Care Agents, take ownership of cros

      • Front Desk Agent at Kempinski Hotels

      • Job Details The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Kempinski Experience

      • Guest Service Center Agent at Kempinski Hotels

      • Reporting to the telephone supervisor,the incumbent will be responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the
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      • Receptionist at Arklinn Offices

      • Details: We are looking to fill in a temporary receptionist position at our office. The ideal employee will be able to demonstrate that they have the necessary administrative, technical skills, expe

      • Customer Success Manager at Infobip

      • Job Description Why is this role important at Infobip? In less than 10 years, we have rapidly grown from three brave founders into international IT company. To achieve our mission of reaching ev

      • Job Openings at Moko Home + Living

      • WHAT YOU’LL DO As the Head of Customer Insights & Product Development, you will be the ideator and custodian of the customer experience journey, to ensure that each customer is wow-ed every

      • Customer Care Rep at Power Governors Limited

      • Job Ref: HR-PGL-11/05-2019 Key Areas of Responsibility Ensure provision of quality service to customers Participate in implementing customer care policies and standards Participate in developing

      • Customer Experience Specialist at SWVL

      • The Customer Experience Specialist is responsible for shaping the experience of customers who interact with SWVL’s transportation platform across all touchpoints; delivering an excellent experie

      • Head of Experience at SWVL

      • Job Details The Head of Experience is responsible for shaping the experience of customers and captains who interact with SWVL’s transportation platform across all touch-points; delivering an ex

      • Customer Success Specialist at Kubicle

      • Summary of Duties: Configure, implement, and demonstrate Kubicle’s e-learning solution to a wide range of new and existing enterprise clients. Motivate clients to move effectively through th
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.