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Customer Care, Success and Service Jobs in Kenya (Page 257)

      • Receptionist at People FOCO

      • (KSH.25,000 GROSS) We are looking for a receptionist for one of our clients in Nairobi Kenya. Key Responsibilities Maintain office efficiency by implementing office procedures and best practices

      • Front Office Agent at Jacaranda Hotel

      • Details: We are looking to employee two young and proffecinal kenyans Requirments. Should have a Diploma in Front office operations or any related course . Should be willing to work at the Kwale

      • Front Desk Agent at Fairmont Hotels & Resorts

      • Job description First impressions are everything! As a Reception Agent with Fairmont Hotels & Resorts you have the opportunity to provide a welcome experience like no other. Your personalized gre

      • Customer Service Executive at SureGifts Kenya

      • Details: About the Customer Support Executive role. SureGifts creates and sells vouchers that are used for retail products in Africa. We build an end to end system that generates, distributes and re

      • Customer Care Office at Sapphire Concepts Kenya

      • The candidate will be responsible for handling front-line telephone contact with customers, facilitating the earliest possible resolution of complaints and enquiries in line with the service standards
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      • Customer Success Manager at mSurvey

      • Job description The customer success manager will be responsible for building customer relationships and driving customer retention and increased loyalty. This role works closely with customers with
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.