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Customer Care, Success and Service Jobs in Kenya (Page 276)

      • Contact Centre Team Lead at Britam

      • Job Purpose To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy

      • Account Manager at Tetra Pak

      • The key responsibilities are: Mapping of new categories, opportunities and new prospects willing to invest in the liquid food industry in East Africa. Identify the opportunities to increase custom

      • Service Delivery Manager at Jobsikaz

      • Responsibilities for the Service Delivery Manager Job Manage contents of SOW/SOP/SLAs for the various accounts and clearly understands the deliverables for each account. Undertakes daily revi

      • Service Delivery Advisor at Jhpiego

      • Ref: SDA/17) The Service Delivery Advisor will provide technical leadership and programmatic oversight in the scale up of oral Pre-Exposure Prophylaxis (PrEP) in the Bridge to Scale project. S/he will

      • Call Centre Manager at StarTimes Media

      • Responsibilities for the Call Centre Manager Job The Call Center Manager (also known as Contact Center) is responsible for: The daily running and management of the call center through the eff

      • Client Relations Manager at Alternate Doors

      • Responsibilities for the Client Relations Manager Job Manages escalated client complaints, above and beyond that which the Customer Care team can handle immediately. Develops, tracks and reports k

      • Account Manager at Alternate Doors

      • Responsibilities for the Account Manager Job Customer immersion experience Desktop deployment and planning services. SharePoint deployments and planning services. Internal technical training De
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      • Partner Account Manager at Cisco

      • What You'll Do The Partner Account Manager in Cisco is the key contact for our Partners. You will own and nurture the relationships, building and executing the sales strategy. Imagine participating

      • Client Relations Manager at Sendy Limited

      • Detailed Responsibilities: Relationship management Builds trust and rapport with clients, understands their business and their needs, and is available to their clients at all times Proactiv

      • Account Manager at Tetra Pak

      • The role is based in Kenya, Nairobi. The key responsibilities are: Mapping of new categories, opportunities and new prospects willing to invest in the liquid food industry in East Africa. I
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.