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Customer Care, Success and Service Jobs in Kenya (Page 275)

      • Senior Servicing Officer at Jubilee Insurance

      • Role Purpose Retention and conservation of existing business while providing superior service to retirement benefits business clients (deposit administration, and annuitants) in full compliance with

      • Customer Executive at Safaricom Kenya

      • Brief Description Reporting to the Customer In-Life Manager– the position holder will ensure excellent and timely customer service by managing relationships of assigned accounts, handle support

      • Application Engineer at Ideate Technologies

      • About the job We are looking for a dynamic Application Engineer who will: Help Strategic Accounts request the right product; Develop customers understanding of key Autodesk products; Lead the re

      • Account Executive at Booking.com

      • Job description As an Account Executive your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of
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      • Customer Service at Sendy Limited

      • Responsibilities for the Customer Service Job Manage all customer concerns during the shift. Answers incoming customer calls regarding product problems, service questions and general client concer

      • Client Relations Manager at Sendy Limited

      • Client relations manager is a key member of Sendy’s sales management team. Your role is to manage and protect the relationship between Sendy and our most important clients. Your aim is to maximi

      • Head Of Community at Sendy Limited

      • Roles for the Head Of Community Job Own the over Sendy customer service process, guaranteeing clients a Simple, Transparent, and User-Focused customer experience. Define and optimize customer life

      • Contact Centre Team Lead at Britam

      • Job Purpose To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy

      • Account Manager at Tetra Pak

      • The key responsibilities are: Mapping of new categories, opportunities and new prospects willing to invest in the liquid food industry in East Africa. Identify the opportunities to increase custom

      • Service Delivery Manager at Jobsikaz

      • Responsibilities for the Service Delivery Manager Job Manage contents of SOW/SOP/SLAs for the various accounts and clearly understands the deliverables for each account. Undertakes daily revi

      • Service Delivery Advisor at Jhpiego

      • Ref: SDA/17) The Service Delivery Advisor will provide technical leadership and programmatic oversight in the scale up of oral Pre-Exposure Prophylaxis (PrEP) in the Bridge to Scale project. S/he will
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.