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Customer Care, Success and Service Jobs in Kenya (Page 274)

      • Account Executive at Brand Warehouse Ltd

      • KEY RESPONSIBILITIES Direct and coordinate company sales and marketing functions. Develop and coordinate sales selling cycle and methodology. Direct and oversee the company marketing function to

      • Front Line Manager at De La Rue Kenya

      • Reporting to the Facilities Manager, this is a position responsible for maintaining all company assets (plant and machinery) to enable the products to be manufactured to customer requirements and in l

      • CRM Project Manager at Jumia

      • Job Description: CRM Project Manager is responsible for improving the Customer’s lifecycle Value. He is responsible for managing workflow of CRM projects through all the channels. He is able to

      • Collections Agent at Tala (formerly InVenture)

      • The position purpose is ensuring an excellent standard of caring service, maintaining customer relationships, and representing Tala’s brand of modern and convenient customer-centric service. Du

      • Key Accounts Supervisor at Janta Kenya

      • Key Accounts Supervisor Job Responsibilities Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. Responsible for the development

      • Customer Support Center Agent at Jobsikaz

      • A Customer Support Center Agent is responsible to offering first line technical support for the field team. The incumbent should be an individual who is technically biased, well spoken and can offer c
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      • Customer Service Officer at Elite HR Solutions

      • Customer Service Job Responsibilities Parents Advise the parents on the financial policy of the school Send out invoices to all the parents on time as per school policy Ensure 100% collection of

      • Key Accounts Executive at Alternate Doors

      • Roles for the Key Accounts Executive Job Introduce and sell in new brands and packages including activities to support sales Organise daily field sales activities in adherence to a weekly journey/
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.