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Customer Care, Success and Service Jobs in Kenya (Page 44)

      • Customer Solutions Specialist at Mogo Finance

      • Key Responsibilities: Escalation & Resolution Management Review and resolve escalated or complex cases forwarded by Customer Solutions Agents, Customer Care, or Management. Handle loan-r

      • Call Center Intern at Fresh Life

      • We are seeking a motivated and enthusiastic Call Center Intern to join our team. The primary focus of this role is to handle outbound calls to clients, ensuring excellent customer engagement, while al

      • Customer Service Officer at Jubilee Insurance

      • Job Ref. No: JLIL 365 Role Purpose The role holder will be responsible for providing excellent customer service, resolving inquiries and complaints, and maintaining customer satisfaction. The
        • 26 November, 2025 location icon Kisii

      • Intake Specialist at Solvo Global

      • We are seeking a dedicated Intake Specialist to join our team. As the first point of contact for potential clients, you will play a crucial role in ensuring smooth onboarding, accurate documentation,
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      • Customer Project Manager at Ericsson

      • What you will do: Guarantee alignment between contract and delivery through handover with the pre-sales CFR. Establish the project plan baseline: define project scope, secure the necessary res

      • Customer Support Associate at Kofa

      • This role involves resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent commu

      • Customer Assistant at Sidai

      • Key Responsibilities Deliver exceptional customer service by greeting, assisting, and responding promptly to customer inquiries across all channels. Resolve customer complaints and issues with
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.