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  • Posted: Dec 1, 2022
    Deadline: Not specified
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    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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    Head of Marketing

    Key Requirements:

    • Develop and implement the Group Marketing strategies and plans to deliver on Bank plans, objectives, and products.
    • Support Marketing country and business teams with the bank strategy, marketing and business strategies & plans, formulations & operations of events and sponsorships.
    • Co-ordinate and align all marketing activities across the Group.
    • Represent and lead the Marketing function, strategies, and activities at an EXCO, Country and Group Marketing level.
    • Develop and maintain mutually beneficial and effective relationships between GCEO, Business Units, Group Marketing Functions agencies and approved partners/suppliers.
    • Ensure the necessary approvals and processes are followed by Marketing function.
    • Develop and drive sponsorship strategies and ensure events are managed at the highest standard whilst keeping them aligned to overall bank strategy, business initiatives, and brand positioning across the Group.
    • Lead brand management and brand reputation, ensuring oversight on key business projects to safeguard reputation.
    • Ensure compliance to all Group-wide corporate identity standards and visual standards.
    • Manage marketing research programs on brand and sub-brands aligned to specific products.
    • Oversight of public relations and crisis management issues.
    • Represent the company in public forums to improve stakeholder relations and corporate reputation.
    • Work with, communicate, influence, and build consensus among other senior leadership across the group to advance brand and marketing programs.
    • Regularly update governing board committee or senior steering committee on advancement of marketing and brand goals.
    • Provide leadership in representing company values for all employees.
    • Build strong, trusting relationships with key external stakeholders such as community groups, NGOs, policymakers, media, etc.
    • Develop digital marketing strategies to support brand awareness and launch of digital products.
    • Incorporate different marketing approaches for target audiences that may vary by platform as well as social media analysis into development of all digital marketing campaigns to ensure feedback loops are maintained enabling campaign agility.

    Qualifications:

    • Must have a bachelor’s degree in marketing or a related field.
    • Must have a master’s degree in marketing, Business Administration, or a relevant field.
    • Relevant professional qualification.
    • Member of a relevant professional body.
    • Must have a minimum of 10 years post-qualification experience, with at least 3 years in a managerial position.
    • Demonstrated leadership skills with good command of oral and written knowledge of English.
    • A structured approach to dealing with complex and variable work environments in an independent manner.
    • Ability to balance opposing business requirements.
    • Ability to balance long term and short-term requirements independently.
    • Strong evaluation, communication, and reporting skills.
    • Able to provide advice and cause/effect evaluation to support business decision making.
    • Independent and logical thinker, yet an achiever and implementer.
    • Leads by example.
    • Good at managing large volumes of information and can add value through management reporting.
    • Builds relationships and networks easily.
    • Has a strong service ethic.

    go to method of application »

    Health & Safety Advisor

    Key Requirement:

    • Work alongside the HSES Manager to define, maintain and implement the HSES Management system to enable compliance with the groups HSES standards
    • Monitor compliance HSES Management System, and provide additional internal training and coaching to improve understanding and guide staff
    • Collate information and generate reports on the effectiveness of the HSES Management System, working alongside the HSES Manager to identify and document lessons learned and continuously improve the HSES Management System
    • Lead the regular review and update of Emergency Response Plans for three office locations, and its Crisis Management Plan, alongside its Operations team and HSES resources in each location.
    • Undertake HSES due-diligence site visits for new opportunities within East & Southern sub-Saharan Africa
    • Assess potential HSES risks, identify risk mitigants and evaluate existing (or planned) HSES Management Systems as part of DD activities, documenting findings and reviewing recommendations with the HSES Manager
    • Work alongside the HSES Manager to develop HSES Action Plans for new opportunities within East & Southern sub-Saharan Africa
    • Collate and analyse information from project HSES Action Plans or HSES Management Systems, to generate HSES monitoring reports (monthly, quarterly and annually) to track progress and review trends on an individual project and portfolio basis
    • Ensure sound evidence underpins all internally or externally reported monitoring data and ensure that all such data points are accurate, up-to-date and can withstand scrutiny
    • Support the HSES Manager with the investigation, documentation and resolution of any HSES incidents within East & Southern Africa’s portfolio
    • Regularly participate in Group HSES meetings
    • Identify HSES training requirements, tools and assets for the Africa staff and its partners to enable all to understand and operate within the standards and frameworks

    Qualifications

    • Have a degree in a science or engineering. It would also be highly desirable if you have an advanced degree / qualification (post-graduate) in the HSES sciences or other relevant discipline highly desirable (e.g. IEMA, NEBOSH or IOSH)
    • Have 3-5 years of relevant HSES or ESG experience across multiple types of infrastructure projects at different stages of development
    • Have worked in a variety of sub-Sahara African markets, with a focus on East & Southern Africa
    • Have a robust understanding of the latest best practices in Health, Safety, Environmental and Social management and IFC Performance Standards on Environmental and Social Sustainability
    • Understand how infrastructure supports achievement of the UN Sustainable Development Goals and the global climate agenda
    • Demonstrate highly developed interpersonal skills and an ability to work within a virtual international team
    • Be recognized by others as demonstrating integrity and professionalism

    go to method of application »

    Account Manager

    Key Requirements:

    • Monitor Group and Branch systems usage and DOC’s and utilise this to enhance the organizations offering
    • Develop and Maintain relationships and align strategy with dealers, banks and third-party stakeholders
    • Ongoing management of every site with products (including generic products, bank products, core products) & product rationalization
    • Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of their solutions according to customer needs
    • Forecast and track key account metrics
    • Hunt and close New Business, this may include but not be limited to New Dealerships, Digital KYC APP, On Demand solutions, Retail, Data analytics, and any other revenue opportunity
    • Drive all core revenue streams into the business and relevant strategy
    • Conduct Dealer reviews, Banks, OEMS, Product providers and insurers
    • Preparation for APL’s and Reviews with previous quarters and month’s performance, dealer, industry averages and top 20% and provide follow up emails with action plans
    • Provide commission structure solutions if required
    • Extract Monthly Reporting and quarterly review to the Sales and Marketing Manager on system usage and BI Data for accounts
    • Debtor’s management
    • Conduct group training or Online training
    • Complete Training Register

    Qualifications

    • Bachelors degree in a relevant field
    • At least 3 to 5 years’ experience in a similar role
    • Work well under pressure and commit to deadlines
    • Have excellent people skills and intuitive to customer’s business needs
    • The ability to work independently and within a team
    • High level of computer literacy and efficiency
    • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
    • Training Skills
    • In possession of a valid driver’s license

    go to method of application »

    Technical & Sales Support Lead

    Key Requirements:

    • Responsible for reconciliation and invoicing of the Service category division
    • Planning of dipping for air- and sea freight in conjunction with shippers
    • Responsible for quality reports in Sea Freight service and sharing with customers
    • Responsible for proper stock management of Technical Assistants
    • Part of the core team moving to a new customer platform
    • Supporting admin & legal side on contracts for the the new Service division
    • Management of the trial & research facility room
    • Keeping the room and controlled atmosphere chambers in perfect condition
    • Planning the capacity of the room and CA chambers
    • Setting up trials received from the field
    • Keeping track of trials with notes, videos, and photos
    • Sharing of intermediate results with Technical Consultants and customers
    • Preparing reports for all trials
    • Ensuring perfect collaboration between customers service and operations / supply chain

    Qualifications:

    • Bachelor’s degree in relevant field
    • More than 5 years of proven hands-on experience in a similar administrational role
    • Experience in the Horticulture and/or Floriculture sector
    • Excellent Administrational and organizational skills
    • Excellent Excel skills and key attention to detail
    • Ability to operate independently, accurate and experience in writing reports
    • Excellent People and customer relationship skills

    go to method of application »

    Group Finance Analyst

    Key Requirements:

    • Valuation of current operations.
    • Consolidated forecasting for the Group.
    • Business plans and financial modelling of new business opportunities.
    • Due diligence on new investments.
    • Engagement with investors for debt and equity funding.
    • Other performances data and KPI analysis for operations.
    • Shareholder reporting.

    Qualifications:

    • Relevant Bachelor’s degree
    • Minimum of 5 years’ relevant experience.
    • Certified Public Accounting or ACCA Finalist.
    • CFA certification.
    • Highly computer literate.
    • Previous experience in agriculture is an added advantage.
    • Self-confident and conscientious.
    • Good analytical and written skills.
    • Ability to work under pressure and to prioritise.
    • Able to act independently and take responsibility.
    • Highly organised.
    • Sound integrity.

    go to method of application »

    Marketing Coordinator

    Key Requirements:

    • Assist the Marketing Consultant and any agencies employed with the implementation of the company’s brands and their strategies
    • Work with the Marketing Consultant and sales team to ensure all marketing efforts serve to achieve immediate and long-term business goals
    • Work with the Marketing Consultant to prepare marketing activity reports and metrics for measuring program and campaign success
    • Work with the sales team to provide market research, competitive analyses and consumer trends
    • Closely oversee campaigns with any agencies from inception to completion to ensure return on investment.
    • Support on packaging development, campaigns, including the development of briefing documents, ownership & deliverables and oversee execution
    • Manage, maintain and develop internal tools, including company websites, social media and online presence, print and conventional media.
    • Manage, maintain and grow all social media channels, websites and online presence
    • Conduct research to analyze market trends, customer behaviour, and competitive landscape, and prepare reports by collecting, analyzing, and summarizing data
    • Communicate campaign objectives, timelines, and deliverables to the sales team, and provide instructions for use or promotion
    • Plan and manage meetings, events, conferences, and trade shows by identifying, assembling, and coordinating requirements
    • Continually manage partnerships and create content for all the digital channels

    Qualifications

    • Bachelor’s Degree in marketing, Communications or Media Relations
    • Must have good knowledge of all different digital marketing channels
    • Good analytical and reporting skills with excellent attention to detail.
    • Excellent writing, communication, and presentation skills
    • Proactive and punctual
    • Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint
    • Some graphic design experience is an added advantage
    • Flexible to travel across different counties.
    • Passion for Farming is an added advantage

    go to method of application »

    Regional Accountant (East Africa)

    Key Requirements:

    • Develop all internal controls and policies designed to ensure that all financial compliance requirements are met.
    • Ensure accounting and reporting records are maintained for Kenya, Tanzania and Mauritius.
    • Management of Transfer Pricing and Policy and intergroup billing.
    • Tracking payments and processing invoices.
    • Tax filing and processing tax payments.
    • Management of audit preparations and processes.
    • Liaising with local revenue authorities.
    • Liaising with the company’s bankers.
    • Reconciliations including, but not limited to, bank accounts, debtors, creditors, intercompany and other balance sheet receivables, and payables.
    • Assisting in the preparation of budgets and budget revisions.
    • Payroll management.
    • Monthly and annual management reporting.
    • Comply with the Finance Manual.

    Qualifications:

    • Relevant bachelor’s degree.
    • Must have a CPA(K).
    • Must 5 years’ experience as an accountant serving at least three East African countries.
    • Must be registered with Institute of Certified Public Accountants of Kenya (ICPAK).
    • Must have a minimum of 2 years’ experience in audit.
    • Familiar with QuickBooks.
    • Excellent command of English (Spoken & Written).
    • Must have an Impeccable integrity, diligence and confidentiality.
    • Should have high attention to detail and excellent analytical skills.
    • Should be organized, accurate and detail oriented.

    go to method of application »

    Health & Safety Advisor

    Key Requirement:

    • Work alongside the HSES Manager to define, maintain and implement the HSES Management system to enable compliance with the groups HSES standards
    • Monitor compliance HSES Management System, and provide additional internal training and coaching to improve understanding and guide staff
    • Collate information and generate reports on the effectiveness of the HSES Management System, working alongside the HSES Manager to identify and document lessons learned and continuously improve the HSES Management System
    • Lead the regular review and update of Emergency Response Plans for three office locations, and its Crisis Management Plan, alongside its Operations team and HSES resources in each location.
    • Undertake HSES due-diligence site visits for new opportunities within East & Southern sub-Saharan Africa
    • Assess potential HSES risks, identify risk mitigants and evaluate existing (or planned) HSES Management Systems as part of DD activities, documenting findings and reviewing recommendations with the HSES Manager
    • Work alongside the HSES Manager to develop HSES Action Plans for new opportunities within East & Southern sub-Saharan Africa
    • Collate and analyse information from project HSES Action Plans or HSES Management Systems, to generate HSES monitoring reports (monthly, quarterly and annually) to track progress and review trends on an individual project and portfolio basis
    • Ensure sound evidence underpins all internally or externally reported monitoring data and ensure that all such data points are accurate, up-to-date and can withstand scrutiny
    • Support the HSES Manager with the investigation, documentation and resolution of any HSES incidents within East & Southern Africa’s portfolio
    • Regularly participate in Group HSES meetings
    • Identify HSES training requirements, tools and assets for the Africa staff and its partners to enable all to understand and operate within the standards and frameworks

    Qualifications

    • Have a degree in a science or engineering. It would also be highly desirable if you have an advanced degree / qualification (post-graduate) in the HSES sciences or other relevant discipline highly desirable (e.g. IEMA, NEBOSH or IOSH)
    • Have 3-5 years of relevant HSES or ESG experience across multiple types of infrastructure projects at different stages of development
    • Have worked in a variety of sub-Sahara African markets, with a focus on East & Southern Africa
    • Have a robust understanding of the latest best practices in Health, Safety, Environmental and Social management and IFC Performance Standards on Environmental and Social Sustainability
    • Understand how infrastructure supports achievement of the UN Sustainable Development Goals and the global climate agenda
    • Demonstrate highly developed interpersonal skills and an ability to work within a virtual international team
    • Be recognized by others as demonstrating integrity and professionalism

    go to method of application »

    Senior Developer and Administrator (MS D365)

    Key Requirements:

    • Manages large, complex deployments and configurations, system through analysis and customization.
    • Ensures MS D365 integrates seamlessly with the existing infrastructure of the company.
    • Serves as the primary point of contact and subject matter expert for all MS D365 development related issues, concerns, and needs.
    • Take a user cantered approach and effectively translates use cases and requirements into user stories.
    • Designs, develops, and implements solutions to further expand the use of MS D365 across the organization in accordance with business objectives and requirements.
    • Provide training and documentation of MS D365 in accordance to new system features and workflows.
    • Create web portals for enterprise MS Dynamics 365 applications
    • Create and manage Dynamics 365 online solutions
    • Create solution components
    • Design and customize D365 forms
    • Implement MS D365 views and visualizations
    • Manage MS D365 entities and Configure field customizations
    • Implement entity relationships and Implement workflows
    • Create business process flows
    • Design application, technical, domain, or solution architecture, including design and implementation of solutions.
    • System Administration of MS D365 and provide support for external departments
    • Coordinate with users for UAT testing and signoff
    • Accreditation implementation programme, attainment & ongoing testing\compliance.
    • Devising solutions to minimize the risk of cyber-attacks through MS D365.

    Qualification:

    • Bachelor’s Degree in IT or Computer Science or a Science Degree
    • Master’s Degree in IT or any related master’s degree is an added advantage.
    • 4+ years strong .Net / C#
    • SQL
    • 5+ years in IT
    • 4+ years strong JavaScript.
    • 5+ years’ experience in Dynamics 365 development and configuration.
    • Knowledge is Agile Methodologies
    • Knowledge of Azure Cloud Platforms
    • Knowledge of AWS Cloud Platforms
    • Proficiency in Microsoft 365 administration.

    go to method of application »

    Front Office Associate

    Key Responsibilities:

    • Client Handling
    • Receive and conclude all client visits while ensuring that Serenity’s client experience is met.
    • Capture all client details on the phone such as phone number and full names on booking the client.
    • Ensure that all clients fill in an indemnity form before being attended to by therapists.
    • Organize and book all client appointments using the booking software.
    • Ensure that all clients fill in an indemnity form before being attended to by therapists Ensure all bookings are done accurately with no double-booking cases.
    • Ensure service billing is done and clients pay either before or after treatments without exception.
    • Issue and record all gift vouchers.
    • Issue branded receipts to clients and ensure that clients must leave with their receipts.
    • Assist in other areas such as getting refreshments for the client, making sure that reception is always tidy and clean.
    • Communication
    • Handle all incoming calls and in a professional and courteous manner.
    • Coordinate and communicate all bookings and cancellations in good time to the therapists to allow timely service preparations.
    • Communicate weekly offers and new products/services to clients.
    • Front Office
    • Ensure all licenses are available and current.
    • Always maintain a clean and organized front desk.
    • Communicate to all clients any promotions, product/treatment launches, discounts, or service changes.
    • Inform management or the branch manager of any peculiar client/local authority visitations in good time.
    • Observe all requirements as per the service level agreement.
    • Reporting
    • Manage product sales and update stock appropriately on the company’s integrated booking system
    • Update daily sales reports, including coffee shop sales, in Excel or as may be required to facilitate accountability to management.
    • To bring to the immediate attention of management any issues arising from a client including any complaints, suggestions or recommendations made by the clients.
    • Escalate inappropriate actions or comments experienced while executing duty
    • To receive and document payments accurately through the software and updating the daily report with modes of transaction used (cash, M-pesa, credit card).

    Qualifications:

    • Diploma in hospitality, front office, communication, or related field
    • At LEAST 2 years’ experience.
    • You are required to have proficient computer skills – MS Office
    • You are always required to be honest and trustworthy and not to get distracted or intimated by third parties
    • Experience handling multicultural clientele is require
    • Excellent work ethics, professionalism, phone etiquette and communication skills.
    • Always look presentable and smartly dressed
    • High level of organization, multitasking and timeliness
    • Experience working in a busy and fast-paced environment is highly preferred

    go to method of application »

    Operations Support lead

    Key Requirements:

    • Demonstrate self-leadership through planning, prioritization, doing things wholeheartedly, communicating effectively, and embrace change as a way of life and working.
    • Contribute towards building a high-performance and collaborative environment committed to achieving success through each other.
    • Support the Operations Manager and the organization at large in the effective management of Training resource planning and utilization.
    • Support the Operations Manager in ensuring that the organization’s facilitation resource pool is well managed through timely and effective communication with the Delivery Consultants.
    • Ensure proper resource planning for projects/assignments including but not limited to Delivery Consultants, training materials, equipment and training facilities.
    • Ensure delivery of memorable training sessions by having full awareness of the training schedules
    • Implement prudent planning measures for all resource management and institute replenishment thresholds.
    • Ensure professional preparation and delivery of all training sessions.
    • Ensure that all customer requests communicated to enhance training experience are attended to promptly within 2 days.
    • Carefully go through each of the Training Evaluation forms and attend to all comments that require action within 48 hours.

    Qualifications:

    • Bachelor’s degree from a recognized university.
    • Exceptional organization skills.
    • Demonstrated experience in planning, customer service and quality assurance in a busy environment.
    • Knowledge of basic working IT applications.
    • Excellent presentation skills.
    • Excellent negotiation skills.

    go to method of application »

    Head Barista

    Key Requirements:

    • Manage day-to-day operations of the café.
    • Bring in more customers and drive business growth in regard to speed and quality of service and drinks at the café.
    • Ensure accurate record keeping for the business including sales, inventory and accounting management.
    • Smoothly integrating and updating new equipment, offerings and processes
    • Lead weekly team meetings
    • Work closely alongside our barista team and identify areas to upskill them with training both as on-the-job learning and focused training sessions.
    • Develop and present monthly reports to the owner on the cafe’s operations and metrics
    • Launch the Cafes Events by holding 1+ internal event (at the cafe) per month, and build out the offering and market to host external events (at a customer’s location of choice)

    Qualifications

    • Relevant Degree or diploma.
    • Minimum of 4 years experience in the hospitality industry.
    • Must have 1 year experience as a Barista.
    • Must have 1 year experience in supervisory or managerial role.
    • Experience as a bartender and/or mixologist is an added advantage.
    • Demonstrated ability to build rapport and relationships with people, and to deliver excellent customer service.
    • Demonstrated interest, passion, knowledge and skills for coffee and coffee beverage-making.
    • Demonstrated ability to solve problems and learn quickly.
    • Strong professional drive and desire to grow in your career.
    • Good planning, organization and leadership skills.

    go to method of application »

    Marketing Coordinator

    Key Requirements:

    • Assist the Marketing Consultant and any agencies employed with the implementation of the company’s brands and their strategies
    • Work with the Marketing Consultant and sales team to ensure all marketing efforts serve to achieve immediate and long-term business goals
    • Work with the Marketing Consultant to prepare marketing activity reports and metrics for measuring program and campaign success
    • Work with the sales team to provide market research, competitive analyses and consumer trends
    • Closely oversee campaigns with any agencies from inception to completion to ensure return on investment.
    • Support on packaging development, campaigns, including the development of briefing documents, ownership & deliverables and oversee execution
    • Manage, maintain and develop internal tools, including company websites, social media and online presence, print and conventional media.
    • Manage, maintain and grow all social media channels, websites and online presence
    • Conduct research to analyze market trends, customer behaviour, and competitive landscape, and prepare reports by collecting, analyzing, and summarizing data
    • Communicate campaign objectives, timelines, and deliverables to the sales team, and provide instructions for use or promotion
    • Plan and manage meetings, events, conferences, and trade shows by identifying, assembling, and coordinating requirements
    • Continually manage partnerships and create content for all the digital channels

    Qualifications

    • Bachelor’s Degree in marketing, Communications or Media Relations
    • Must have good knowledge of all different digital marketing channels
    • Good analytical and reporting skills with excellent attention to detail.
    • Excellent writing, communication, and presentation skills
    • Proactive and punctual
    • Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint
    • Some graphic design experience is an added advantage
    • Flexible to travel across different counties.
    • Passion for Farming is an added advantage

    Method of Application

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