Career Opportunities at Africa Nazarene University

Grade: ANU 8

Department: Institute of Open, Distance and e-Learning

Location / Work Station: Main Campus

Reporting Relationships

Reports to: Director, Institute of Open, Distance and e-Learning

Direct Reports: None

Job Purpose: Responsible for providing system support for the Institute of Open, Distance and e-Learning, to facilitate the hosting and creation of learning content on the learning platform.

Key Responsibilities / Duties / Tasks

• Work closely with ICT department to facilitate the hosting, creation, and back-up of learning contents on the learning platform
• Upload trimester units for open, distance and e-learning on the university learning management system (LMS)
• Administer students’ enrolments on the online platform. Create, edit, add and drop classes on E-Naz
• Provide advisory and technical support in the creation of open, distance and e-learning programs/courses. Guide online users on related challenges
• Follow up with the lecturers on examination administration and assist them to key in grades on the University Management System
• Reset learners passwords when necessary
• Maintain and update student records using the University Management System
• Initiate and recommending updates of E-Learning Technology (MOODLE) and infrastructure to enhance better E-learning course delivery services
• Integrate MOODLE and CAMS Learning Management Systems for the University

Job Dimensions:

I. Financial Responsibility:

• Participate in the development of the department’s annual budget

II. Working Conditions:

• Works predominantly within a comfortable office environment

Job Competencies (Knowledge, Experience and Attributes / Skills)

Academic Qualifications

• Bachelor’s degree in a relevant field

Professional Qualifications / Membership to professional bodies

• N/A

Work experience required.

• Minimum of three (3) years relevant experience

Skills and Competencies:

• Interpersonal skills
• Communication skills
• Organising and time management skills
• Team player
• Detail oriented
• Discretion and confidentiality

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Grade: ANU 8

Department: Marketing

Location / Work Station: Main Campus

Reporting Relationships

Reports to: Director, Marketing

Direct reports: None

Job Purpose: Responsible for developing, implementing and managing marketing strategies, campaigns and content that promote the University, its products and services, in the digital space/ online.

Key Responsibilities / Duties / Tasks

• Create digital marketing strategies, campaigns and content
• Develop a website traffic plan and create goals and benchmarks to meet. Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
• Use data from web tracking tools like Google Analytics to check the effectiveness of marketing campaigns
• Use techniques like Search Engine Optimisation (SEO) and Search Engine Marketing (SEM) to track, drive website traffic and acquire leads/customers
• Identify new trends in digital marketing, evaluate new technologies and ensure the University is at the forefront of industry developments
• Collaborate with graphic designer to create digital designs, concepts, and sample layouts, based on knowledge of layout principles, aesthetical design concepts and using the band guide
• Provide support in analysis of customer needs through digital interaction surveys and analysis
• Monitor competitor’s behaviour in the areas of digital marketing including channel strategies, channel type, content and programs and future plans. Provide recommendations on the same

Job Dimensions:

I. Financial Responsibility:

• Participate in the development of the department’s annual budget

II. Working Conditions:

• Works predominantly within a comfortable office environment

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

• Bachelor’s degree in a relevant field

Professional Qualifications / Membership to professional bodies

• N/A

Work experience required

• Minimum of three (3) years relevant experience

Skills and Competencies:

• Interpersonal skills
• Communication skills
• Organising and time management skills
• Team player
• Detail oriented
• Artistic skills

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Grade: ANU 8

Department: Marketing

Location / Work Station: Main Campus

Reporting Relationships

Reports to: Director, Marketing

Direct Reports: None

Job Purpose: Responsible for designing and creating graphics and related content to meet university and promotional needs, leveraging on computer applications, artistic or decorative effects while complying with the university brand guideline.

Key Responsibilities / Duties / Tasks

• Design marketing materials including proposals, pitches, videos, letter, posters, brochures and contracts
• Design graphic, visual and digital content for posters, flyers, billboards, banners, T-shirts and other promotional items
• Create designs, concepts, and sample layouts, based on knowledge of layout principles, aesthetical design concepts and using the band guide
• Maintain archive of images, photos, or previous work products
• Prepare illustrations or rough sketches of material, discussing them with relevant parties and making necessary changes
• Liaise with creative, media, and printing agencies for graphic material procurement. Confer with printing companies to discuss and determine print quality and standards
• Coordinate the printing of academic certificates and other materials
• Provide key input in the design of the University’s brand manual
• Provide design support for newsletters, digital marketing materials, program booklets, e-mail signature, web-banners and other publication of the University

Job Dimensions:

I. Financial Responsibility:

• Participate in the development of the department’s annual budget

II. Working Conditions:

• Works predominantly within a comfortable office environment

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

• Bachelor’s degree in a relevant field

Professional Qualifications / Membership to professional bodies

• N/A

Work experience required

• Minimum of three (3) years relevant experience

Skills and Competencies:

• Interpersonal skills
• Communication skills
• Organising and time management skills
• Team player
• Detail oriented
• Artistic skills

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Grade: ANU 8

Department: Corporate Affairs

Location / Work Station: Main Campus

Reporting Relationships

• Reports to: Director, Corporate Affairs / Chief of Staff
• Direct reports: None

Job Purpose: Responsible for creating social media content and managing all social media channels so as to sustain an engaging audience / customer experience and satisfaction.

Key Responsibilities / Duties / Tasks

• Develop engaging, creative, innovative content for regularly scheduled posts
• Ensure a consistent brand message across all the social media channels
• Research and analyse social media trends, including web visitor data, to improve social media presence and campaigns efficacy
• Manage all social media accounts, and any outsourced copywriters and content creators
• Collect all enquiries and record on the general enquiries tracker. Ensure all enquiries are responded to within the hour
• Coordinate different department’s production of content for webpages and social media channels. Edit, review, proofread and publish the content

Job Dimensions:

I. Financial Responsibility:

• Participate in the development of the department’s annual budget

II. Working Conditions:

• Works predominantly within a comfortable office environment

Job Competencies (Knowledge, Experience and Attributes / Skills)

Academic Qualifications

• Bachelor’s degree in a relevant field

Professional Qualifications / Membership to professional bodies

• N/A

Work experience required

• Minimum of three (3) years relevant experience

Skills and Competencies:

• Interpersonal skills
• Communication skills
• Organising and time management skills
• Team player
• Detail oriented

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Grade: ANU 7

Department: Marketing

Location / Work Station: Main Campus

Reporting Relationships

Reports to: Director, Marketing

Direct Reports: None

Job Purpose: Responsible for driving business growth, sustainability and profitability by researching market conditions, producing marketing materials, creating a marketing campaign and managing sales pitches for prospective students.

Key Responsibilities / Duties / Tasks

• Support development and implementation of marketing and business development strategy
• Create tools and materials to deliver on the marketing and business development strategy e.g. proposals, pitches, videos, letters, posters, brochures
• Measure and report performance of marketing campaigns and assess against departmental goals. Provide recommendations on the same
• Visit existing and potential students/ clients to drive business growth
• Create advertising and publicity campaign strategies and content that are informed by a deep understanding of the business, programs and target audience
• Review produced artwork in readiness for execution in selected platforms
• Negotiate and agree with media houses on the most appropriate media spaces and rates
• Develop measurement tools for marketing research and intelligence. Manage projects from inception through presentations, supporting roll out of customized surveys/ discussion guides/ screeners, analyzing data, interpreting results and providing actionable insights
• Develop customer survey tools, roll out, and analysis of results
• Monitor customer feedback to improve customer experience across every touch point, develop innovative ideas and action plans to help in enhancing customer service
• Study the market to identify customer needs, target groups and demographic segments, position of the University in the market, effectiveness of product delivery channels
• Monitor competitors’ behaviour including strategic direction, market share, growth and plans
• Provide key input in the design of the organisation brand manual
• Organise college fairs, tours, and other student attraction programs on-campus

Job Dimensions:

I. Financial Responsibility:

• Participate in the development of the department’s annual budget

II. Working Conditions:

• Works predominantly within a comfortable office environment

Job Competencies (Knowledge, Experience and Attributes / Skills)

Academic Qualifications

• Bachelor’s degree in a relevant field

Professional Qualifications / Membership to professional bodies

• Relevant professional qualification
• Member of a relevant professional body

Work experience required

• Minimum of three (3) years’ relevant experience

Skills and Competencies:

• Interpersonal skills
• Communication skills
• Organising and time management skills
• Team player
• Detail oriented

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Grade: ANU 4

Department: Deputy Vice Chancellor, Academic Affairs Office

Location / Work Station: Main Campus

Reporting Relationships

Reports to: Deputy Vice Chancellor, Academic Affairs

Direct Reports: None

Job Purpose: Responsible for identifying and developing new strategic partnerships with potential partners for the university and lead the student academic exchange program.

Key Responsibilities / Duties / Tasks

• Identify and prioritize potential partners based on strategic fit, speed of implementation, and growth opportunity
• Assess viability of partnerships including overseeing all necessary economic assessment, financial valuation, and other supporting analyses for specific opportunities
• Manage contract development and negotiations to secure mutually beneficial arrangements that provide an opportunity for long-term growth
• Ensure measurement and tracking systems are in place to gauge new opportunity effectiveness by preparing dashboards and other communication tools; and lead cross-functional forums to provide regular updates and performance reviews.
• Lead collaboration efforts with identified partners for the University
• Work with the Deans of Schools, Dean of Students and Academic Registrar to execute the student academic exchange program

Job Dimensions:

I. Financial Responsibility: N/A

II. Working Conditions: Works predominantly within a comfortable office environment

Job Competencies (Knowledge, Experience and Attributes / Skills)

Academic Qualifications

• Master’s degree in a relevant field

Professional Qualifications / Membership to professional bodies

• N/A

Work experience required

• Minimum of eight (8) years relevant experience

Skills and Competencies:

• Interpersonal skills
• Communication skills
• Organising and time management skills
• Team player
• Detail oriented
• Ability to prioritize
• Discretion and confidentiality
• Time flexibility