Current Opportunities at Inkomoko

About the Opportunity

• Reporting to the Business Development Manager, the senior Business Development Advisor will work directly with our entrepreneur clients.
• The Senior Business Development Advisor will join a growing start-up team with core responsibilities as follows:

Responsibilities

MANAGEMENT & GENERAL ADMINISTRATION (50%)

• Serve as a coach, mentor, and advisor to Business Associates (BAs) and Business Development Advisors (BDAs) to help them improve their capabilities and skills
• Assist BDAs/BAs and review work as needed to ensure high-quality work is delivered to clients
• Coordinate the BDAs and BAs activities with other department activities, ensuring the highest quality of organization and client services outcomes
• Work with the Business Development Manager and Executive team to develop annual goals for the BGS department
• Build the capacity of BDAs and BAs team to reach Inkomoko Kenya’s annual objectives, in particular providing training on matters related to Business Growth Services. Additionally, support BDAs/BAs assist Inkomoko Kenya and Inkomoko management in Micro Business Solutions projects, including recruitment, training, consulting and representation of our organization in Dadaab and attend different meetings, i.e. partners/county government meetings
• Represent Inkomoko Kenya in the local business community, conferences, and other events
• Maintain and develop relationships with business community leaders in Dadaab
• Keep up to date on the latest business and industry trends in Kenya and across East Africa
• Manage and supervise agreed upon  locations in and around  Dadaab
• Ensure set KPIs are met in the locations under his/her supervision

STRATEGIC ADVISING & CLIENT RELATIONSHIP MANAGEMENT (20%)

• Regularly communicate with BDAs and BAs to conduct site visits as needed to keep clients engaged and deliver services as planned and promised to clients
• Connect clients to other Inkomoko Kenya services as appropriate
• Review weekly, monthly and quarterly reports to stakeholders in a timely manner

BUSINESS ASSESSMENT & BUSINESS/GROWTH PLAN DEVELOPMENT (30%)

• Conduct site visits and client interviews to fully understand business needs, challenges, and opportunities
• Review BDAs & BAs consulting work that defines the strengths & weaknesses of the clients
• Assist BDAs & BAs to implement recommendations of businesses and help clients to navigate. challenges, make sound business decisions and achieve their business/growth goals
• Manage the schedule and delivery of services throughout client engagements
• Regularly track and report on the progress of client work and project deliverables

Minimum Qualifications

• We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, patience, a sense of humor, and imagination.

The ideal candidate will fulfill the following requirements:

• 3+ years of work experience in relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Must be able to legally work in Kenya
• Bachelor Degree in Business Administration/Accounting or related field

go to method of application »

About the Opportunity

• Reporting to the Business Development Manager, the position holder will work directly with our entrepreneur clients in Inkomoko communities.  As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities. This position is located in Garissa, Dadaab(Dagahley,IFO 1,IFO 2,Hagadera)- Kenya.
• Specifically, the positions responsibilities include:

Responsibilities

CLIENT MOBILIZATION (10%)

• Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
• Communicate program details to the community participants and confirm messages have been received.
• Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
• Advise on participants’ criteria to fit the culture and existing businesses in the community.
• Communicate to Inkomoko leadership about any challenge faced by participants during program implementation

TRAINING (40%)

• Ensure that all the entrepreneurs in the program are informed and attend all the training
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
• Provide the training using Inkomoko training materials in Somali, Kiswahili and English
• Review and advise the Senior trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)

• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system
• Conducting monthly site visits to assess business need and opportunity
• Generate cash flow statements and profitability analyses with clients
• Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training and access to finance
• Keep up-to-date the clients’ business information in an accurate manner
• Assist investment colleagues with investment applications, due diligence, and clients’ credit Payment

COMMUNITY  ACTIVITIES COORDINATION AND ADMINISTRATION (10%)

• Develop a good relationship with all partners and local authorities in Garissa.
• Provide weekly and monthly reports on time.
• Represent Inkomoko in Garissa, Hagadera,Ifo and Dagahley camps stakeholder meetings.
• Work closely with the Senior Business Development Advisor and Senior Trainer  to organize community activities
• Assist Inkomoko staff with all in-county communications.
• Make sure activities in the community are done in a timely manner.
• Assist the M&E team with surveys and data collection in Garissa and Dadaab
• Provide administrative support as needed.
• Perform any other duties as assigned.

Minimum Qualifications

• Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
• Relationship skills (coaching, listening, empathy, trust)
• Fluency and Excellent communicator to audiences in English,  Swahili, Somali highly desirable
• Basic understanding and interest of micro and small businesses
• Show personal drive, initiative and learning agility 
• Strong financial and accounting skills; familiarity with business financial policies in Kenya 
• Flexible and able to deliver results under pressure
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• University education/or currently pursuing  Business Administration, Entrepreneurship or any other relevant field 
• Must be based in the respective location.
• Access to a smartphone 24/7 is a plus.
• The Candidate should not be employed by any other organization currently.

Closing on: Jan 31, 2024