Current Opportunities at Radisson Hotel Group

About the job

• The Executive Chef will lead and be responsible for the strategic initiatives of the Kitchen Department tied to business expansion, growth, and the necessary cultural evolution to support both.
• The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests and fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results.
• The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

Skills

• Menu Development
• Fine Dining Experience
• Fast-Paced Experience
• Fluent in English
• Culinary Degree/Training
• Pastry Education
• Food
• Classical Cooking Techniques Safety
• Kitchen Safety

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• In line with the Meetings & Events Promises, all operational standards stated in the M&E Manual must be adhered to. By signing your job description, you are also signing to confirm that you have been issued with the M&E Manual and have read and understood the Meetings & Events Promises, accredited by MPI (Meeting Professional International).

Tasks, Duties And Responsibilities

• Plans for, and carries out work in accordance with the Meetings & Events Promises
• Achieves budgeted goals by executing activities within assigned market segments
• Achieves numerous business lead appointments per week
• Assists in the development of annual sales goals
• Prepares offers & contracts in line with the hotel's Meetings & Events Promises
• Communicating and planning with the meetings & events operations team to ensure high quality standards are maintained
• Utilising guest feedback developing services and procedures to enhance guest satisfaction.
• Maximising hotel revenue and guest satisfaction by ensuring accurate and effective processing of conference bookings, private functions and weddings.
• Assists in the completion of monthly reports
• Maintains effective correspondence
• Meets budgeted sales and profit margin for group business, by offering, selling and confirming business rates as required
• Develops data and recommends programmes to meet client’s needs
• Updates all activities on salesforce.com as per company standards and maintains good records post appointment
• Prepares proposals with the Director of Sales and Marketing that are geared to maximise profit while satisfying guest needs
• Displays consultative and value-added approach to selling
• Keeps track of files on a timely basis to confirm business
• Uses pro-active sales calls to find and develop new sales leads
• Conducts on-site client inspections and entertainment as required
• Communicates guest’s requests to all departments in an effective and timely manner
• Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
• Develops plans, special sales activities and promotions in a clearly targeted way
• Conducts market analysis to determine business needs, occupancy potential and desired rates
• Attends Radisson BLU Sales Blitz and trade shows in key market cities to develop new business and to contact established clients in these cities
• Communicates requests for special accommodations and suites
• Prepares accurate forecasts as requested
• Accurately pre-blocks all special requests or VIP accommodation
• Communicates with Front Office Manager all group VIPs for appropriate treatment
• Follows up on commissions and other fees paid to travel agencies to ensure timely billing and payment
• Promotes Rezidor Hotel Group Hotels where additional business is discovered and refers business in a timely manner
• Completes activity report and monthly target report for month end revenue meeting as stipulated by Director of Sales

MANAGING MEETINGS & EVENTS SALES STAFF

• Manages meetings & events sales team members
• Utilises leadership skills and motivation to maximise employee productivity and satisfaction
• Challenges team members within department to achieve optimum revenue and service standards
• Monitors department’s overall service, interaction with other departments and team work daily, and acts to improve

Skills

• Sales and Catering
• Fluent in English