Job Opportunities at Adrian Kenya Limited

Reporting to the SENIOR MANAGER – Network Operations the position holder will be responsible for end to end Fault Management in technology which includes Alarm Monitoring – NoC, First Level troubleshooting and resolution – EM, Trouble Ticket Management and Preventive, People management. The holder of the role will also manage the vendor at operations level. Execution of all SLAs and Preventive maintenance on Network Elements across the network.

Responsibilities for the Team Leader Job

• People Management
• Manage the performance of staff in the section, define performance indicators, assign tasks, and define goals and objectives for the staff develop the skill base of the staff assigned, motivate, discipline, and recommend reward of staff.
• Manage fuelling:
• Ensure that fuel within cluster is documented as per the quantities using WFM, check on high fuel consumption gensets, zero fuel theft,
• PM Management:
• Coordinate preventive maintenance as per schedule and meet the SLAs
• EM Management:, Manage the sectional team to respond to faults and any other escalations 24/7
• He/She should have good understanding of what PM & EM entails in detail including the elements

Requirements for the Team Leader Job

• Degree or diploma in Electrical and Electronics engineering or Telecoms engineer
• 3 years of work experience in telecoms preferably in a GSM environment, field operations or network
• management, 1 year of which should be in a a 24 hour working environment;
• Highly analytical with strong reporting and presentation skills.
• Excellent in verbal and written skills
• Mature disposition with HIGH integrity
• Attention to detail
• Ability to work effectively under time constraints and deliver results within critical timelines

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Reporting to the Team Lead – Network Maintenance the position holder will be responsible for end to end Fault Management in which includes, First Level troubleshooting and resolution, Trouble Ticket Management and faults escalation to 2nd level. The holder of the role will also manage execution of changes on the network and Preventive maintenance on Network Elements across the network.

Responsibilities for the Operation Engineer Job

• Ability to respond to Faults 24/7 whenever called upon by the NoC
• Ability to maintain Generators, Aircons
• Perform PMs and EMs timely and on schedule
• Deep Knowledge in
• Installation of rectifiers and batteries as well as maintenance
• Installation and testing of DEG as well as maintenance
• Termination of AC from KPLC as well as maintenance
• Installation of Power boards: ATS/APS, AC Board.( complete site powering) as well as maintenance
• Termination of site alarms at the krone box as well as maintenance
• Testing of site alarms as well as maintenance
• Site grounding/earthing as well as maintenance
• Microwave link installation and commissioning as well as maintenance
• GSM/UMTS/4G site integration- 2G, 3G & 4G
• Transmission routing both full IP and E1 as well as maintenance
• Test calls for site performance
• Site acceptance

Requirements for the Operation Engineer Job

• Diploma or Degree in Electrical and Electronics engineering or Telecoms engineering;
  more than 1 years of work experience in telecoms preferably in a GSM environment, field operations or network management, 1 year of which should be in a 24 hour working environment;
• Highly analytical with strong reporting and presentation skills.
• Self -driven and has attention to detail

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Reporting to the Senior Manager – Network Operations the position holder will be responsible for end to end Fault Management in technology which includes Alarm Monitoring, First Level troubleshooting and resolution, Trouble Ticket Management and faults escalation to 2nd level. The holder of the role will also manage execution of all changes on the network and Preventive maintenance on Network Elements across the network.

Responsibilities for the Network Operation Center Manager Job

• To develop and analyze relevant daily/weekly/monthly management reports on various key aspects of the NOC section;
• To issue regular updates on service/network outages to the Senior Manager
• To actively follow up on Major/Critical Incidents and coordinate war room setup and administration in collaboration with the Incident emergency maintenance team and other stakeholders;
• To coordinate alarms monitoring and First line fault resolution across the RAN,CORE, NPS, TRANSPORT and DATA (fixed/mobile) domains;
• To do Network Trouble Ticket (NTT) Management including creation of Trouble Tickets for network faults detected; tracking and update of TT status during its lifecycle (e.g. opened, assigned, dispatched, resolved, closed, etc.); tracking of all key information on TT (e.g. date/time of TT creation, organizational group that created TT, description of first diagnosis, etc.);
• To work closely with the Change and Logical Access team to ensure logical access for all key RAN, CORE, TRANSPORT and DATA tools is done efficiently and effectively;
• To establish systems to attract, develop, engage, and retain talented individuals and create an environment where they can realize their full potential and contribute to the attainment of organizational goals;
• To engage the team through constant feedback & communication and performance discussions;
• Prepare weekly management reports
• Manage all the shifts including shift leads
• Manage leave times
• To develop the team through learning initiatives, mentoring & coaching.

Requirements for the Network Operation Center Manager Job

• Degree in Electrical and Electronics engineering or Telecoms engineering;
• 3 years of work experience in telecoms preferably in a GSM environment, field operations or network management, 3 years of which should be in a management capacity-managing a team of engineers /technicians in a 24 hour working environment;
• Highly analytical with strong reporting and presentation skills.

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Reporting to the Chief Operation Officer the position holder will be responsible for end to end Fault Management in technology which includes Alarm Monitoring – NoC, First Level troubleshooting and resolution – EM, Trouble Ticket Management and Preventive, People management. The holder of the role will also manage the vendor at operations level. Execution of all SLAs and Preventive maintenance on Network Elements across the network.

Responsibilities for the Senior Manager Job

• People Management: Manage the performance of staff in the section, define performance indicators, assign tasks, and define goals and objectives for the staff develop the skill base of the staff assigned, motivate, discipline, and recommend reward of staff.
• Leave planning: Ensure that leave days for the team are distributed throughout the year Capex /Opex Management: Prepare accurate and timely equipment forecast for capacity Upgrades. Evaluate cost- benefit analysis for all capital spending on tools and equipment
• PM Management: Coordinate preventive maintenance as per schedule and meet the SLAs
• EM Management: Manage the regional team to respond to faults and any other escalations
• Vendor/Opco relationships: Actively Participate in meetings, conferences, workshops, user groups, with relevance to Maintenance
• Prepare training/ presentation on all key features learned in such workshops.
• Manage trial test for new features borrowed from such conferences
• Project management: Coordinate documentation planning and Maintenance procedures.
• Manage standardization of Vendor rules and standards.
• Prepare project plans for all major projects including vendor events

Requirements for the Senior Manager Job

• Degree or diploma in Electrical and Electronics engineering or Telecoms engineer
• 3 years of work experience in telecoms preferably in a GSM environment, field operations or network management, 1 year of which should be in a 24 hour working environment;
• Highly analytical with strong reporting and presentation skills.
• Excellent in verbal and written skills
• Mature disposition with HIGH integrity
• Attention to detail
• Ability to work effectively under time constraints and deliver results within critical timelines

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Reporting to the Senior Manager – Network Operations the position holder will be responsible for reporting on the health, performance per cluster, per element, per service, and per individual monitoring & investigation of Network & System Parameters as per agreed KPI’s, undertake problem analysis from root cause, problem identification, recommendation & drive closure recommend on how to improve performance of Network & System Parameters to meet agreed KPI’s

Responsibilities for the  Quality Engineer Job

• Network Performance Monitoring
• Engage stakeholders to define & review the Key Performance Indicators (KPI’s) of Technology Elements
• Promoting quality achievement and performance improvement throughout the organization
• Undertake monitoring & effective performance monitoring of agreed KPI’s & report the same.
• Multi-vender Conformance & Comparison tests during implementation
• Develop the internal strategy and plans for quality assurance system
• Monitor Services availability as per agreed SLA with Vendors & contracted Service Providers
• Network Investigation
• Undertake Independent Network & Service Quality Investigations vis-à-vis approved Technology KPI
• Adopt best practice tools to allow for monitoring & investigations imitative within Technology
• Undertake in-depth end-to-end Quality investigation on quality issues affecting Technology (Investigate and
• Detect Performance degradation)
• Identify quality problems via statistics, probes or drive tests and escalate to relevant technical team for action
• Share weekly reports for senior leadership team as well as to engineers

Requirements for the Quality Engineer Job

• Degree or diploma in Electrical and Electronics engineering or Telecoms Engineer
• 3 years of work experience in telecoms preferably in a GSM environment, field operations or network management, 1 year of which should be in a 24 hour working environment;
• Highly analytical with strong reporting and presentation skills.
• Very good in excel, able to develop small macros with good understanding of generators and mobile technologies