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  • Posted: Mar 5, 2020
    Deadline: Mar 23, 2020
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  • The Kenya Bureau of Standards (KEBS) has remained the premier government agency for the provision of Standards, Metrology and Conformity Assessment (SMCA) services since its inception in 1974. Over that period its main activities have grown from the development of standards and quality control for a limited number of locally made products in the 1970s to the...
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    Chief Manager: Procurement / Supply Chain

    Job Summary

    The job holder plans, coordinates and monitors the work of procurement activities and ensures that the organization secures best deals for products and services it purchases.

    Academic Qualifications

    • Bachelor’s in supply chain management, Purchasing and Supplies or its equivalent
    • qualifications from a recognized institution with a Post Graduate Diploma in supply chain management procurement and Supplies;
    • A master’s degree in supply chain management, Purchasing and Supplies or its equivalent qualifications from a recognized institution.

    Professional Qualifications / Membership to professional bodies

    Member of KISM or CIPS and other relevant professional bodies in good standing.

    Previous relevant work experience required.

    • At least ten(10) years’ relevant work experience with five (5) in a Managerial capacity.
    • Leadership Course lasting not less than four (4) weeks from a recognized institution;
    • Demonstrated competence in work performance; and
    • Fulfilling the requirements of Chapter Six of the Constitution.

    Responsibilities

    • Managerial / Supervisory Responsibilities
    • Recommend departmental policies, plans and guidelines and implements KEBS organizational policies and procedures for department.
    • Develop work plans and budgets for the Department for approval.
    • Prepare draft Board management papers for approval.
    • Manage Contracts and Negotiations and deals with international suppliers.
    • Oversee opening and evaluation of Quotations, Tenders, Proposals and Expressions of Interest.
    • Participate in the development and review of the Institution’s strategic plan
    • Participate in various committees in the Institution.
    • Undertake Performance Management Reviews and acts as reviewer for staff within department.
    • Manage staffing, development for procurement teams; motivates and develops project and team leaders i.e. evaluation committees; promotes teamwork to ensure effective work relations within department.
    • Coordinate staff and ensures all activities in the procurement department run as scheduled by establishing process of setting targets within department and work towards their achievement.
    • Coordinate regular meetings with staff and user departments to discuss department’s performance and resolve any issues in procurement process.
    • Mentor and coach departmental staff.
    • Oversee day-to-day management, control the operations within department, including deployment of staff and physical resources
    • Operational Responsibilities / Tasks
    • Develop Procurement Budget and ensures efficient management of available resources including deploying the department budget.
    • Ensure that funds are available for any procurement under consideration.
    • Recommend the best procurement methods; Defines and communicates rules for supplier bids and ensures competitive procurement in the organization.
    • Verify all procurement and disposal activities in accordance with the Public Procurement Act and KEBS manual and policies.
    • Review all records of purchased goods, including costs, deliveries and inventories and ensures maintenance of accurate and up-to-date information concerning department on KEBS Management Information System and Sage ACCPAC
    • Analyse and evaluate historical and market information provided to assess purchasing decisions and recommend improvements.
    • Participate in price negotiations and manages high impact purchases.
    • Monitor quality of purchased goods and services vis-a-vis requirements and assists in solving major supplier problems.
    • Monitor implementation of the procurement Quality Management System.
    • Develop and implement all KEBS departments’ procurement plans.
    • Review Quarterly Reports on procurement from headquarters and all KEBS regional offices to assess progress.

    Job Dimensions:

    Financial Responsibility:

    • Development of budgets
    • Approval of budgets, expenditures, LPOS, LSOs and expenses.
    • Monitoring expenditure.

    Responsibility for Physical Assets

    • Provide oversight for all directorate physical assets.
    • Provide oversight for the physical assets in the department.
    • Responsible for physical assets assigned by the institution.

    Decision Making:

    • Makes strategic, operational and financial decisions.
    • Plans the work of subordinates
    • Assigns work to subordinates
    • Monitors subordinates work performance
    • Appraises/evaluates subordinates’ performance

    Working Conditions:

    Works predominantly within the office

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    Chief Manager: Planning and Strategy

    Job Summary

    The job holder is responsible for initiating and leading strategic processes for the development and implementation of long-term, medium and short term plans; monitoring and evaluation of corporate performance; spearheading the implementation of KEBS-wide Quality Management Systems and process improvement efforts, coordinating Project Management and Research and Development across the organization in order to enable the realization of KEBS Mission and Strategic Objectives.

    Academic Qualifications

    • Bachelor’s degree in a relevant field.
    • Master’s Degree in Strategic Management or Economics

    Professional Qualifications / Membership to professional bodies

    • Leadership Course lasting not less than four (4) weeks from a recognized institution;
    • Demonstrated competence in work performance; and
    • Fulfilling the requirements of Chapter Six of the Constitution
    • Full Member of Kenya Institute of Management
    • Lead Auditor Certificate in any ISO management system.
    • Previous relevant work experience required.
    • Ten(10) years’ relevant work experience out of which five (5) must be in a Managerial level.

    Responsibilities

    • Managerial / Supervisory Responsibilities
      • Develop long, medium and short term corporate strategies and crystalize them into five year Strategic Plans aligned to Kenya Vision 2030 under direction of Director of Finance and Strategy, National Standards Council (Board), Managing Director, and Divisional Directors.
      • Coordinates translation of Strategic Objectives into annual work plans, quality objectives, targets and initiatives to be met by each department
      • Drives implementation of the KEBS Strategic Plan by use of the Balanced Scorecard and Quality Management Systems as tools for strategic management.
      • Align Strategies across the organization in liaison with the Directorate and Heads of Departments using the Balanced Scorecard Methodology
      • Advise senior management on emergent strategies to counter risks related to changes in both internal and external business environments.
      • Plan, Organize and Direct processes of the Planning and Strategy Department
      • Budget for the Departmental resources in liaison with Quality Systems Manager, Performance Manager, Projects Manager and Research and Development Manager
      • Approve expenditures for the department to ensure delivery of departmental objectives.
      • Assign duties to Manager Quality Systems, Manager Performance Contracting, Manager
      • Planning and Project Management, and Manager Research and Development as per departmental work plans.
      • Nurture competencies of Planning and Strategy Department members through formal training programs, mentorship, coaching and hands on learning.
      • Prepare and submit all monthly, quarterly and annual reports for the department
      • Prepare draft board and management papers for approval
      • Participate in the recruitment of staff within the department
      • Identify procurement needs of the department
      • Participate in various committees in the Institution.
    • Operational Responsibilities / Tasks
      • Analyze both internal and external business environments by using strategy formulation tools to determine viable strategic options that can be used to realize KEBS strategic objectives.
      • Evaluate and elaborate deeper insights of KEBS business processes in order to develop strategies for business process improvement and risk management.
      • Determine risks related to strategic planning, Quality Management and Project Management and device ways to mitigate their impacts
      • Ensure the implementation of KEBS policies and procedures at the department for performance improvement.
      • Undertake Directorate assignments relating to Kenya Bureau of standards mandate
      • Implement departmental plans, budgets, initiatives and procedures with Heads of Sections.to realize set targets
      • Coordinate implementation of performance management and contracting in liaison with Departmental Heads to realize Strategic Objectives
      • Lead the monitoring and evaluation of KEBS processes using the balanced scorecard and quality management software (Entropy) to realize Strategic and annual objectives.
      • Coordinate the establishment and maintenance of the KEBS quality management system (policies, procedures and work instructions) to realize desirable outputs from processes.
      • Works with the Quality Management Representative and Heads of Departments to re-engineer processes to deliver value.
      • Evaluates Quality Management Systems reports and presents summaries of the status to senior management for decision making and continual improvement.
      • Engage stakeholders to identify opportunities for new projects that support KEBS Strategies and leads organization-wide project management, monitoring and evaluation to realize project deliverables.
      • Analyze reports from Planning and Strategy sections and all Departments on the status of KEBS performance and summarizes them into a form that enable Senior Management to make decisions based on facts.
      • Coordinates research and development projects to realize project deliverables for the realization of KEBS strategic objectives in liaison with Manager Research and Development, Heads of Departments and KEBS Directorate.

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    Chief Manager: Legal Services

    Grade: KS7

    Ministry /Corporation: Kenya Bureau of Standards

    Directorate: Legal Services

    Department: Legal

    Division: Legal

    Section / Unit: Legal

    Location / Workstation: KEBS Head Office-Popo Road, Off Mombasa Road.

    Job Purpose

    The job holder provides legal advice to the Organization for it to make informed Legal decisions. Preparing, vetting and reviewing of legal contracts, legal instruments, and all legal documents relating to the organization’s activities.

    Key Responsibilities / Duties / Tasks

    Operational Responsibilities / Tasks

    •  Give legal advice to upper-level staff to ensure the best legal approach is taken for Organization.
    • Draft leases, licenses and agreements on behalf of the Organization and offers Advice on the terms and conditions on the same to the management and the relevant departments on the best approach to safeguard their interests.
    • Represent the Organization in Tribunals, courts and other alternative dispute resolution mechanisms in which the Organization is a party and facilitates appropriate legal documentation and witnesses for the litigation process.
    •  Advice Organization on matters of constitutional and national law.
    •  Carry out legal risk analysis of the organization and advising the management accordingly.
    • Advice communications, industrial relations, tax and finance on statutory obligations under the relevant legal Acts and associated legislation and regulation.
    • Draw up and submits service level agreements, contracts, agreements and other legal documents in which the Organization is a party.
    •  Handle conflicting legal matters that involve international, public, and private law.
    •  Present information on a written or oral platform that all associates and staff can understand and whatever legal advice the officer offers must coincide with existing laws.
    • Promote strong relationships with partners, clients and external contacts of the Organization. This could mean acting as a liaison between partners and work groups.
    •  Liaise with third parties such as opposing counsels regarding the supply of information and materials relating to completed and closed cases.
    • Research different information to make sure the Organization is acting in accord with all applicable law and offers recommendations on the same.
    •  Keep and manage documentations on approved projects for the Organization to track and monitor progress of the said projects and prepare reports.
    • Portray highest levels of aptitude, legal knowledge and in depth understanding of the Organization’s operations and procedures, as well as demonstrating commitment and enthusiasm in the delivery of the Organization’s core objectives.
    •  Attends all monthly departmental and Organizations meetings to ensure the efficient operation of the Organization’s functions.
    •  Participate in maintenance of quality management systems based on ISO 9001:2008 standard by taking part in internal quality audits and management review meetings.
    • Carry out any other duties relating to laws of the country or the Organization generally as may be directed by the Corporation Secretary from time to time to attend to.

    Job Dimensions:

    Financial Responsibility:

    • Development of budgets

    Responsibility for Physical Assets

    • Responsible for physical assets assigned by the institutions.

     Decision Making:

    • Makes decisions using standards operating procedures
    • Plans work for subordinates
    •  Assigns work to subordinates
    • Monitor subordinates work performance

    Working Conditions:

    • Works predominantly within the office.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    •  Bachelor Laws degree from a recognized institution,
    • Post graduate Diploma in Law of Kenya School of Law,
    •  A valid practicing certificate,
    • Admission as an advocate of the High Court.

    Professional Qualifications / Membership to professional bodies

    • Practicing Certificate from Law society of Kenya, Member of The Law Society of Kenya,
    •  Fulfill the requirements of Chapter Six of the Constitution.
    • Previous relevant work experience required.
    • At least 3 years relevant work experience.

    Need to know: Attributes:

    • Knowledge of relevant legislation and case laws in order to articulate Legal matters.
    •  Knowledge of relevant laws and regulations, including Standards Act and guidelines, affecting the operations of the Organization.
    •  Excellent written and drafting skills in order to discharge responsibilities for both case review and additional functions and drafting of Legal documents.
    • Ability to foster and maintain effective relationships with external stakeholders in order to effectively represent the Organization and drive forward matters relating to policy, procedure, performance and legislation.
    •  Interpersonal skills
    • Time management
    •  Communication skills
    •  Leadership skills
    •  Team player
    •  High Integrity
    • Analytical and problem solving skills in order to resolve complex legal issues and find suitable solutions.
    • Organisational skills
    • Knowledge of administrative and legal processes

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    Manager: Systems Integration

    Reports to: Head of Department - ICT

    Direct reports: Assistant manager systems integration

    Indirect Reports:

    Principal applications developer

    Officer ICT applications programmer

    Assistant officer applications programmer

    Job Purpose

    The job holder is responsible for identifying new ICT solutions, modify, enhance or adapt existing systems and integrate new features or improvements, all with the aim of improving business efficiency and productivity.

    Key Responsibilities / Duties / Tasks

    Managerial / Supervisory Responsibilities

    • Monitor and manage all business application automation activities of the section and checks that ICT systems are aligned with business processes, secure, to ensure cost reduction improved turnaround time. 
    • Conceptualize ICT strategies, policies and procedures in line with best practice through research, analysis and evaluation of new applications technologies and makes recommendations for their deployment.  
    • Manage ICT systems project teams in software development/acquisition as per the user department specifications and ensure proper system testing and full implementation is done.
    • Plan and monitor target achievements within the section and submit reports to the HOD ICT.  
    • Monitor and evaluate supplier performance based on the service level agreements and submit reports to HOD ICT for decision making. 
    • Carry out staff appraisal, personal and professional development, leave management and succession planning of staff within the section.
    • Monitor implementation of contracts with external suppliers for the provision of technical support as required.
    • Supervise appropriate deployment, support and maintenance of outsourced software as per the running legal contracts.
    • Participate in development of the Department’s Work plan and budget; 
    • Prepare monthly, quarterly and annual sectional reports
    • Mentor and coach staff
    • Participate in the implementation of the performance management system in the section
    • Participate in departmental meetings
    • Participate in committee meetings as appropriate

    Operational Responsibilities / Tasks

    • Support head of ICT in the conceptualizing and application of creative, innovative, appropriate, reliable and integrated technological solutions that enable KEBS to efficiently and effectively fulfil its mandate.
    • Coordinate system upgrades and security backups of hardware and software systems, in line with the needs analysis of business applications that support the organizations mandate.
    • Prepare, report and plan for the section and implements annual budgets for the section.
    • Makes strategic, operational and financial decisions for decisions for the section
    • Plans the work of subordinates
    • Assigns work to subordinates
    • Monitors subordinates work performance
    • Appraises/evaluates subordinates’ performance

    View Full JD

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    Manager: Human Resources Development

    Reporting Relationships 

    Reports to: Head of Human Resource

    Direct reports: Human Resource Officers

    Indirect Reports: N/A

    Job Purpose

    The job holder manages, coordinates, directs, supervises and controls the activities of the Staff Training  and development to enhance organizational competencies.

    Key Responsibilities / Duties / Tasks

    Managerial / Supervisory Responsibilities

    • Manage performance in the section.
    • Manage evaluation of effectiveness of training to establish the impact on the job.
    • Manage Career Development to ensure a professional work force is maintained in the organization.
    • Manage and coordinates induction programs for new employees to familiarize themselves with the organization as they settle on their job.
    • Participate in development of the Department’s Work plan and budget; 
    • Prepare monthly, quarterly and annual sectional reports
    • Mentor and coach staff
    • Participate in the implementation of the performance management system in the section
    • Participate in departmental meetings
    • Participate in committee meetings as appropriate.

    View Full JD

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    Manager: Supply Chain Services

    Grade: KS 4

    Ministry /Corporation: Kenya Bureau of Standards

    Directorate/Division Managing Director

    Department: Supply Chain

    Division: Supply Chain Service

    Section / Unit: Services

    Location / Workstation: Kenya Bureau of Standards head office, Popo Road, Off Mombasa Road

    Job Purpose

    The job holder manages and facilitate procurement of goods, equipment, services and works for KEBS.

    Key Responsibilities / Duties / Tasks

    Managerial / Supervisory Responsibilities

    • Participate in development of the Department’s Work plan and budget.
    • Participate in the implementation of the performance management system in the section.
    •  Coordinate staff and ensures all activities in the procurement department run as scheduled by establishing process of setting targets within department and work towards their achievement.
    • Coordinate regular meetings with staff and user departments to discuss department’s performance and resolve any issues in procurement process.
    • Mentor and coach departmental staff.
    • Oversee day-to-day management; control the operations within department, including deployment of staff and physical resources.
    •  Identify training needs for the departmental staff.
    •  Participate in committee meetings as appropriate.
    • Prepare and submit all monthly, quarterly and annual reports for the department.

    Operational Responsibilities / Tasks

    •  Ensure verification of all procurement and disposal activities are done in accordance with thePublic Procurement Act and KEBS manual and policies.
    •  Secretary to Disposal committee.
    •  Prepare and advertise Tenders.
    • Approve purchase orders.
    • Analyse patterns of sales and inventory levels of existing stock in the stores.
    • Offer technical advice and works with Evaluation committees as required by the Public Procurement Act, Regulations and KEBS manual and policies.
    • Coordinate and participate in the opening and evaluation of Quotations, Tenders, Proposals and Expressions of Interest.
    • Carry out Market Analysis to get the best deals for equipment, goods and services being procured.
    • Pre-qualify suppliers in order to identify suppliers who can supply quality goods and services,in the correct quantities at the right time.
    • Evaluate suppliers to measure their performance.
    •  Oversee implementation of the procurement Quality Management System.
    •  Issue procedures and manuals to department staff.
    •  Address all customer and staff issues to ensure smooth operations and good working relations between staff, user Departments and Suppliers.
    •  Attend Negotiations as required by the Public Procurement Act.
    •  Oversee preparation of Quarterly Reports on procurement from headquarters and all regions.

    Job Dimensions:

    Financial Responsibility:

    • Development of budgets
    • Approval of budgets, expenditures, LPOS, LSOs and expenses.
    •  Monitor expenditures.

    Responsibility for Physical Assets

    • Responsible for physical assets assigned by the institutions.
    • Provides oversight for the physical assets in the department.

    Decision Making:

    • Makes strategic, operational and financial decisions.
    • Monitor subordinates work performance.
    • Plans the work of subordinates
    • Assigns work to subordinates.
    • Appraises/evaluates subordinates’ performance.

     Working Conditions:

    • Works predominantly within the office.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    • Bachelor’s degree in Supply Chain management, Purchasing and Supplies or equivalent,
    • Relevant Master’s Degree.

    Professional Qualifications / Membership to professional bodies

    • Post graduate diploma in Purchasing and Supplies.
    •  Member of KISM and/or CIPS and in good standing.
    • Previous relevant work experience required.
    • At least eight (8) years relevant work out of which three (3) years’ experience in a supervisory capacity.

    Need to know: Attributes:

    • Computer proficient
    •  Public Procurement Act and Regulations
    •  Public Procurement Oversight Authority guideline
    •  Sage ACCPAC and IFMIS
    • Project Management

     Interpersonal skills

    • Time management
    •  Communication skills
    •  Leadership skills
    •  Team player
    •  Attention to detail
    •  Negotiation Skills
    • Management Skills
    • Corporate governance
    • Strategic Skill
    •  HR for Non HR Managers
    • Finance for non-finance managers
    •  QMS Auditing Skills
    • Analytical skills
    •  Organisational skill
    •  Quality Management System
    • Creativity
    •  Innovation
    • Proactive

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    Manager: Warehousing and Inventory

    Department: Supply Chain
    Division: Warehousing & Inventory
    Section / Unit: Purchasing and Inventory
    Location / Workstation: Kenya Bureau of Standards head office, Popo Road, Off Mombasa Road

    Job Purpose

    The job holder is responsible for coordination and supervision of all store’s functions ensuring the right goods are delivered and stores are replenished on time.

    Key Responsibilities / Duties / Tasks

    Managerial / Supervisory Responsibilities

    • Participate in development of the Department’s Work plan and budget.
    •  Participate in the implementation of the performance management system in the section.
    •  Coordinate staff and ensures all activities in the procurement department run as scheduled
      by establishing process of setting targets within department and work towards their achievement.
    • Coordinate regular meetings with staff and user departments to discuss department’s
      performance and resolve any issues in procurement process.
    • Mentor and coach departmental staff.
    •  Oversee day-to-day management; control the operations within department, including
      deployment of staff and physical resources.
    • Identify training needs for the departmental staff.
    • Participate in committee meetings as appropriate.
    •  Prepare and submit all monthly, quarterly and annual reports for the department.

     Operational Responsibilities / Tasks

    • Develop and communicate inventory management policies and procedures.
    •  Prepare quarterly reports on procurement of goods, services and works from headquarters
      and all regions for decision making.
    • Approve all stores requisitions for replenishment and new purchases.
    •  Facilitate periodic checks on the quantities of materials held in stock.
    • Coordinate periodic and annual stock audits and stock takes.
    •  Carry out annual stock verification.
    •  Work with stores officers and promote good employee relations and safety practices in
      accordance with the Health & Safety Policy.
    • Coordinate internal monitoring and evaluation of the supply chain function.
    • Compare prices of goods, works and services from different suppliers
    •  Ensure the ACCPAC system is running efficiently in stores.
    •  Review compiled inventory reports to determine the quantity, type and value of materials and
      equipment and stock in hand and present to senior managers
    •  Follow up suppliers on late deliveries.
    •  Act as alternate Secretary to Disposal committee.
    •  Participate in Opening and Evaluation of Tenders and Quotations
    •  Undertake the day to day supervision of the stores staff and services to deliver a customer
      focused service in accordance with KEBS procedures.
    • Analyse patterns of issues and inventory levels of existing stock.
    •  Ensure proper management of stores and availability of stock.
    •  Manage the use of all equipment servicing, repair and maintains inventory, and replenishment
      for accountability.
    •  Ensure that recommended payments are made in accordance with the terms of contract.
    • Develop key performance indicators to measure the effectiveness of the inventory
      management operations.
    •  Provide comprehensive management information and in-depth analysis for forecast and
      budget.

    Job Dimensions:

    Financial Responsibility:

    • Participates in development of budgets

    Responsibility for Physical Assets;

    • Responsible for physical assets assigned by the institution.

     Decision Making:

    • Monitor subordinates work performance
    •  Appraises/evaluates subordinate’s performance
    • Make decisions using standard operating standards.

     Working Conditions:

    • Works predominantly within the office, however,
    •  Exposed to computer glare.
    • Uses a variety of body positions on the job including standing or sitting for long periods of
      time.
    • Moves around warehouses.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    • Bachelor’s degree in Procurement and supplies, Procurement and logistics, Commerce,
      Business Administration (Supplies Management option),Economic or other relevant
      qualification
    • Relevant Master`s Degree.

    Professional Qualifications / Membership to professional bodies

    • Post graduate diploma in Purchasing and Supplies.
    • Member of KISM and/or CIPS and in good standing,
    •  Management Course lasting not less than four (4) weeks from a recognized institution;
    •  Relevant management systems auditor/assessor.
    • Fulfilment of chapter six of the constitution of Kenya.

    Previous relevant work experience required.

    • At least eight (8) years relevant work experience out of which three (3) years’ experience in a supervisory
      capacity.

    Need to know: Attributes:

    • Computer proficient
    •  Public Procurement Act andRegulations
    •  Public Procurement Oversight Authority
      guideline
    •  Sage ACCPAC and IFMIS
    •  QMS Auditing Skills
    • Analytical skills
    • Organisational skill

    Quality Management System

    •  Interpersonal skills
    • Time management
    • Communication skills
    • Leadership skills
    • Team player
    • Attention to details

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    Manager: Customer Care

    Grade: KS 4

    Ministry /Corporation: Kenya Bureau of Standards

    Directorate/Division Human Resource and Administration

    Department: Marketing and Customer Care

    Section / Unit: Customer Care

    Location / Workstation: KEBS Head office – Popo Road, Off Mombasa Road

    Job Purpose

    The holder of this job is responsible for development and implementation of customer care policies and strategies that will guide management in order to meet the organization’s goals and objectives.

    Key Responsibilities / Duties / Tasks

    Managerial / Supervisory Responsibilities

    • Develop, review and revise the Service Charters for Kenya Bureau of Standards in order to outline expected service and timeliness.
    • Coordinates the annual customer satisfaction survey in order to get feedback from customers
      and stakeholders on service delivery and advice management.
    •  Responsible for resolution of all public complaints and forwards quarterly reports to Commission of Administrative Justice to adhere to performance contracting requirements and develops and monitors the implementation of various customer feedback channels and updates the management on the status.
    •  Manages performance of staff in the section, mentors and Coaches staff.
    • Develop and monitors the budgets and procurement plans for the section and the larger department.
    • Prepare monthly, quarterly and annual sectional reports
    •  Participate in the implementation of the performance management system in the section
    •  Participate in departmental meetings and committee meetings as appropriate

     Operational Responsibilities / Tasks

    • Coordinate mystery shopping activities and visits to customers’ premises to establish the level of service delivery and customer satisfaction.
    • Coordinates Succession Planning to ensure business continuity for Customer Care
    •  Monitors the implementation of the Quality Management System in the section to ensure compliance to Quality management systems
    •  Ensures mainstreaming of the Risk management process in the marketing and communication department
    •  Create and maintain business relationships with customers in order to ensure mutually beneficial relationship between Kenya Bureau of Standards and other organizations.
    • Train all staff to deliver a high standard of customer service and entrench a customer focused culture.
    • Undertake any other duties of similar level and responsibility as may be directed from time to time.

    Job Dimensions:

    Financial Responsibility:

    • Development of departmental budgets
    •  Monitor departmental budgets

    Responsibility for Physical Assets

    •  Responsible for physical assets assigned by the Institution
    • Provide oversight for all physical assets in the section

    Decision Making:

    • Makes strategic, operational and financial decisions for decisions for the section
    • Plans the work of subordinates
    •  Assigns work to subordinates
    •  Monitors subordinates work performance
    • Appraises/evaluates subordinates’ performance

     Working Conditions:

    • Works predominantly within the office.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    • Bachelor’s degree in Communication, Public Relations, Business Administration, Marketing or social sciences with a post graduate diploma in the relevant field.
    •  Relevant Master’s Degree.

    Professional Qualifications / Membership to professional bodies

    • Member of Public Relations Society of Kenya/Marketing Society of Kenya.
    • Management Course lasting not less than four (4) weeks from a recognized institution;
    • Relevant Management System Auditor/Assessor;
    • Demonstrated competence in work performance; and
    • Fulfilled the requirements of Chapter Six of the Constitution
    • Previous relevant work experience required.
    • At least 8 years’ relevant work experience out of which 3 years’ experience in a supervisory position.

    Need to know: Attributes:

    • Knowledge of succession management
    • Knowledge of corporate governance practices
    •  Knowledge of strategic management
    •  Knowledge of performance management models (balanced score card)
    •  Knowledge of project management
    •  Knowledge of Financial planning and budgeting tools
    •  Knowledge of Human Resources Management

    Management development skills

    •  Problem solving skills
    • Time management skills
    • Communication skills
    • Customer care management skills
    • Negotiation skills
    • Interpersonal skills
    •  Team player
    •  Innovative
    • Leadership skills

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    Manager: Marketing

    Grade: KS 4

    Ministry /Corporation: Kenya Bureau of Standards

    Directorate/Division Human Resource and Administration

    Department: Marketing and Customer Care

    Section / Unit: Marketing

    Location / Workstation: KEBS Head office – Popo Road, Off Mombasa Road

    Job Purpose

    The holder of this job is responsible for development and implementation of marketing strategies and policies that ensures achievement of the organization’s set mission and vision.

    Key Responsibilities / Duties / Tasks

    Managerial / Supervisory Responsibilities

    •  Participate in development of the Department’s Work plan and budget;
    • Prepare monthly, quarterly and annual sectional reports
    • Participate in the implementation of the performance management and Quality Management
      Systems within the section
    • Participate in departmental meetings and committee meetings as appropriate
    •  Develops and manages the implementation of marketing strategies and policies for the
      organization.
    •  Coordinates and facilitates KEBS participation in shows and exhibitions in order to market
      KEBS services.
    • Trains, coaches and mentors’ staff in marketing section.
    •  Manages performance of staff in the section by developing the objectives, Balanced Score
      card and work plans of the marketing section for direction and supervision.
    • Develops and maintains a working relationship with externally contracted agencies.
    • Develops strategies that address marketing gaps identified through marketing surveys.

    Operational Responsibilities / Tasks

    • Undertake continuous analysis of competitive environment and consumer trends
    •  Prepares, implements, controls and reviews the marketing budget
    • Identifies, coordinates and manages the production of promotional items and activities for the
      organization as per the corporate manual.
    •  Assists in assessing training needs in marketing for recommendation to Human Resources
      Manager
    • Coordinates activities in the marketing survey for the organization
    •  Identifies opportunities for improvement of performance and efficiencies in existing marketing
      systems
    •  Coordinates the review of KEBS website
    • Coordinates the implementation Risk Management Systems within the section
    •  Undertake any other duties of similar level and responsibility as may be directed from time to
      time.

    Job Dimensions:

    Financial Responsibility:

    • Development of departmental budgets
    • Monitor departmental budgets

    Responsibility for Physical Assets

    •  Responsible for physical assets assigned by the Institution
    • Provide oversight for all physical assets in the section

    Decision Making:

    • Makes strategic, operational and financial decisions for decisions for the section
    •  Plans the work of subordinates
    •  Assigns work to subordinates
    •  Monitors subordinates work performance
    •  Appraises/evaluates subordinates’ performance

    Working Conditions:

    • Works predominantly within the office.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    • Bachelor’s degree in Communication, Public Relations, Business Administration, Marketing or social sciences with a post graduate diploma in the relevant field.
    • Relevant Master’s degree.

    Professional Qualifications / Membership to professional bodies

    • Member of Marketing Society of Kenya (MSK)/ Chartered Institute of Marketing (CIM)/
      Public Relations Society of Kenya (PRSK)
    • Management Course lasting not less than four (4) weeks from a recognized institution;
    • Relevant Management System Auditor/Assessor;
    • Demonstrated competence in work performance; and
    • Fulfilled the requirements of Chapter Six of the Constitution.
    • Previous relevant work experience required.
    • At least 8 years’ relevant work experience out of which 3 years’ experience must have been in a
      supervisory position.

    Need to know: Attributes:

    • Knowledge of succession management
    • Knowledge of corporate governance practices
    • Knowledge of strategic management
    • Knowledge of performance management models (balanced score card)
    • Knowledge of project management
    •  Knowledge of Financial planning and budgeting tools
    •  Knowledge of Human Resources Management
    • Knowledge of marketing trends
    •  Problem solving skills
    •  Time management skills
    • Communication skills
    • Customer care skills
    • Negotiation skills
    • Interpersonal skills
    • Team player
    • Innovative
    • Leadership skills

    go to method of application »

    Legal Officer

    Grade: KS7

    Ministry /Corporation: Kenya Bureau of Standards

    Directorate: Legal Services

    Department: Legal

    Division: Legal

    Section / Unit: Legal

    Location / Workstation: KEBS Head Office-Popo Road, Off Mombasa Road.

    Job Purpose

    The job holder provides legal advice to the Organization for it to make informed Legal decisions. Preparing, vetting and reviewing of legal contracts, legal instruments, and all legal documents relating to the organization’s activities.

    Key Responsibilities / Duties / Tasks

    Operational Responsibilities / Tasks

    •  Give legal advice to upper-level staff to ensure the best legal approach is taken for Organization.
    • Draft leases, licenses and agreements on behalf of the Organization and offers Advice on the terms and conditions on the same to the management and the relevant departments on the best approach to safeguard their interests.
    • Represent the Organization in Tribunals, courts and other alternative dispute resolution mechanisms in which the Organization is a party and facilitates appropriate legal documentation and witnesses for the litigation process.
    •  Advice Organization on matters of constitutional and national law.
    •  Carry out legal risk analysis of the organization and advising the management accordingly.
    • Advice communications, industrial relations, tax and finance on statutory obligations under the relevant legal Acts and associated legislation and regulation.
    • Draw up and submits service level agreements, contracts, agreements and other legal documents in which the Organization is a party.
    •  Handle conflicting legal matters that involve international, public, and private law.
    •  Present information on a written or oral platform that all associates and staff can understand and whatever legal advice the officer offers must coincide with existing laws.
    • Promote strong relationships with partners, clients and external contacts of the Organization. This could mean acting as a liaison between partners and work groups.
    •  Liaise with third parties such as opposing counsels regarding the supply of information and materials relating to completed and closed cases.
    • Research different information to make sure the Organization is acting in accord with all applicable law and offers recommendations on the same.
    •  Keep and manage documentations on approved projects for the Organization to track and monitor progress of the said projects and prepare reports.
    • Portray highest levels of aptitude, legal knowledge and in depth understanding of the Organization’s operations and procedures, as well as demonstrating commitment and enthusiasm in the delivery of the Organization’s core objectives.
    •  Attends all monthly departmental and Organizations meetings to ensure the efficient operation of the Organization’s functions.
    •  Participate in maintenance of quality management systems based on ISO 9001:2008 standard by taking part in internal quality audits and management review meetings.
    • Carry out any other duties relating to laws of the country or the Organization generally as may be directed by the Corporation Secretary from time to time to attend to.

    Job Dimensions:

    Financial Responsibility:

    • Development of budgets

    Responsibility for Physical Assets

    • Responsible for physical assets assigned by the institutions.

     Decision Making:

    • Makes decisions using standards operating procedures
    • Plans work for subordinates
    •  Assigns work to subordinates
    • Monitor subordinates work performance

    Working Conditions:

    • Works predominantly within the office.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    •  Bachelor Laws degree from a recognized institution,
    • Post graduate Diploma in Law of Kenya School of Law,
    •  A valid practicing certificate,
    • Admission as an advocate of the High Court.

    Professional Qualifications / Membership to professional bodies

    • Practicing Certificate from Law society of Kenya, Member of The Law Society of Kenya,
    •  Fulfill the requirements of Chapter Six of the Constitution.
    • Previous relevant work experience required.
    • At least 3 years relevant work experience.

    Need to know: Attributes:

    • Knowledge of relevant legislation and case laws in order to articulate Legal matters.
    •  Knowledge of relevant laws and regulations, including Standards Act and guidelines, affecting the operations of the Organization.
    •  Excellent written and drafting skills in order to discharge responsibilities for both case review and additional functions and drafting of Legal documents.
    • Ability to foster and maintain effective relationships with external stakeholders in order to effectively represent the Organization and drive forward matters relating to policy, procedure, performance and legislation.
    •  Interpersonal skills
    • Time management
    •  Communication skills
    •  Leadership skills
    •  Team player
    •  High Integrity
    • Analytical and problem solving skills in order to resolve complex legal issues and find suitable solutions.
    • Organisational skills
    • Knowledge of administrative and legal processes
    •  Computer proficient

    Method of Application

    Interested and qualified? Go to Kenya Bureau of Standards on www.kebs.org to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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