Openings at Flexi-Personnel

Duties and Responsibilities

• Recruit/identify knowledgeable participants using a set of eligibility criteria across the country.
• Obtain and document informed consent from the study participants prior to the interviews.
• Conduct interviews with all recruited study participants and review collected data to ensure all questions are completed prior to online submission.
• Perform other related duties as may be assigned by the Principal Investigator.

Minimum Qualifications

• At least a Bachelor’s degree in Public Health or any health-related field.
• Ability to conduct quantitative interviews in Kiswahili and English.
• Have experience in quantitative research and electronic data capture methods.
• Proven past working experience in Sexual and Reproductive Health studies, preferably abortion-related.
• Be a resident in any of the regions listed above (area of residence should be clearly indicated on the cover letter).
• Be available to work full-time on the project for the duration of the study.

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DUTIES AND RESPONSIBILITIES

• Working with various departments to conceptualize, design, and deliver highly creative and effective designs on time.
• Study design briefs and determine requirements.
• Prepare rough design drafts and present ideas.
• Amend designs after feedback, and ensure final graphics and layouts are visually appealing and on-brand.
• Print final designs on a Large Format Digital Printer.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED

• Conceptual thinker, pushing ideas in equal measure to design style.
• A keen eye for typography, aesthetics, and attention to detail.
• Proven graphic designing experience.
• A strong portfolio of illustrations or other graphics.
• Expertise in the use of Illustrator and Photoshop design software.
• A keen eye for aesthetics and details.
• Ability to work methodically and meet deadlines.
• Can work with little or no supervision.
• Can work extra hours when the need arises.
• A team player.
• The ability to operate a Digital Large Format Printer is a MUST.

MINIMUM QUALIFICATIONS:

• Diploma in Graphic Design.
• 0.5-3 years experience in operating and maintaining Large Format Digital Printers.
• 2-3 years experience in MS Office Suite, Adobe InDesign, Adobe Illustrator and Adobe Photoshop.
• Excellent communication skills, ability to develop strong working relationships with both internal and external sources, must be very articulate
• Highly organized and detail-oriented
• Knowledge of Auto CAD will be an added advantage
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Highly computer literate with capability in email, MS Office (Ms-Word & Ms-Excel), and related business and communication tools.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions. 

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DUTIES AND RESPONSIBILITIES

Budget and Cost Control

• Assist in monitoring the allocated budget for the store to ensure compliance and highlight possible issues.
• Provide inputs on the preparation of the budget when necessary.
• Provide inputs on cost reduction measures for the store.

Risk Management and Insurance Coverage

• Ensure proper and adequate insurance coverage.
• Ensure that the financial aspects of the contracts are adhered to and are renewed in a timely manner.

Internal Control and Audit

• Ensure alignment of procedures developed by the Finance function.
• Guarantee that the fixed asset register is properly maintained.
• Ensure that payroll is processed accurately and timely.
• Control suppliers’ payment terms and consequences.
• Monitor stock-check, sleeping stock, receiving controls and analyze shrinkage results.
• Perform audits on CCO to minimize cash flow risks, and prepare corrective actions and proposals for improvement.
• Ensure the strict implementation of Internal Audit recommendations.
• Review, develop and implement the financial strategy that supports the company’s corporate and business strategies.

Reporting

• Oversee the preparation of store performance analysis by Department/Section.
• Prepare business presentations and reports for stakeholders periodically and ad hoc basis when required.
• Provide a summary of asset information to the management regularly.
• Responsible for business analysis and modelling including:
• Monthly financial closing (budgetary control, P&L, Balance Sheet and Cash Flow)
• Monthly forecast
• Annual budget
• Store turnover
• Cash flow

Human Capital Responsibilities

• Assist in the implementation of the performance management process by setting objectives, monitoring performance, and providing constructive feedback and provide inputs to senior management.
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles.
• Provide inputs on training needs and coordinate with the HC department to ensure the facilitation of training requirements.
• Develop and implement on-the-job training for the team.
• Provide inputs for the development of the annual manpower plan.
• Ensure the implementation of MAF Retail’s corporate policies and relevant procedures.

Definition of Success

• Payments are made on a timely basis.
• Financial report error rate.
• Payroll is processed accurately and timely.
• Adherence to all regulatory specifications.
• Accuracy and promptness in managing bookkeeping and producing reports.

QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS

• Bachelor’s Degree in Finance or Accounting.
• CPA K.
• ICPAK Membership.
• Strong analytical and technical skills in financial analysis and reporting.
• Good project management skills.
• Knowledge of MS Office, particularly modelling in Excel.
• Presentation skills.
• Accounting concepts and knowledge of IFRS.
• Investment appraisal process and capital budgeting.

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DUTIES AND RESPONSIBILITIES

Brand Ownership

• Support the Head of Brand Marketing in building Carrefour’s mother brand and Carrefour’s private labels across markets.
• Support in campaign development through qualifying & briefing agencies across the region
• Lead the execution of campaigns across different touchpoints.
• Measure and report the performance of all marketing campaigns and assess ROI and KPIs.
• Lead on supporting the markets in transferring knowledge gathered from post campaigns & 3rd parties.
• Ensure consistency between brand content & tone of voice across channels (synchronize offline & Online campaign execution between parties).
• Lead the execution of our private label communication campaign across priority markets.
• Work closely with the Insights team to measure and act upon Customer Insights and all developed elements.

Media Plan and implementation

• Work with Media agencies to define and implement optimum media plans for all countries in that MAF Retail operates.
• Collaborate with the existing marketing teams in the countries to set the guidelines for creating media campaign plans through proper media planning tools.
• Coordinate with the Commercial teams to ensure flexibility in planning to maximize commercial revenues and income from advertising sales from media portals.
• Define best practices of Online media planning and share across markets.
• Communicate the latest trends, updates and best practices in media planning to the team and countries.

Human Capital Responsibilities

• Assist with the implementation of the performance management process by setting objectives, monitoring performance, and providing constructive feedback and provide inputs to senior management.
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles.
• Provide inputs on training needs and coordinate with the HC department to ensure the facilitation of training requirements.
• Develop and implement on-the-job training for the team.
• Provide inputs for the development of the annual manpower plan.
• Ensure the implementation of MAF Retail’s corporate policies and relevant procedures.

Finance Responsibilities

• Ensure alignment of procedures in accordance with the Delegation of Authority (DOA).
• Assist in monitoring the allocated budget to ensure compliance and highlight possible issues.
• Provide inputs on the preparation of the budget when necessary.
• Provide inputs on cost reduction measures.

QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS

• Bachelor’s degree in Business, Marketing, or a related field.
• Excellent communication, writing and editorial skills.
• Time Management and ability to work under pressure.
• Interpersonal skills and ability to build agency and team relationships.
• Creative mindset.
• Demonstrates strong thought leadership and problem-solving abilities.

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Job Qualifications

• A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.
• Ability to work with multiple tabs and multiple browsers efficiently in a web browser-based support system – speed and accuracy are important
• Ability to thrive in a multitasking environment and can adjust priorities on the fly.
• Ability to respond promptly and prioritize workload effectively based on the needs of customers.
• Keen attention to detail and effective time management skills
• Eager to learn, adapt and collaborate at all levels.
• Outstanding work ethics (reliable, motivated, professional, and ability to work under minimum supervision)
• Ability to handle pressure/stress, handle responses to criticism tactfully and maintain a professional demeanor.
• Ability to escalate issues through the appropriate channels – we thrive on feedback.
• Readiness to work in the dating sphere

Job Requirements

• K.C.S.E Minimum of a B-
• Bachelor’s Degree in a business-related field with a 2nd class honors upper
• 1.5 and above years of customer service experience with call center experience as an added advantage.
• An exceptional level of computer literacy especially in MS office.
• Advanced fluency in English both written and verbal – Knowledge of foreign languages will be an added advantage.
• Ability to work in shifts, as we are open 24 hours per day/7 days per week/365 days a year currently with the following shifts available: 7 am to 3 pm, 3 pm to 11 pm, and 11 pm to 7 am.

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Key Responsibilities:

• Manage HR administrative tasks such as contracts, letters, and personnel files.
• Coordinate HR projects (meetings, training, surveys, etc.) and take minutes.
• Updating HR databases (e.g., new hires, separations, vacations, sabbaticals, and leaves).
• Prepare relevant paperwork for HR policies and procedures and ensure compliance.
• Manage and spearhead performance management systems and processes while ensuring subsequent action is undertaken.
• Coordinate, plan, and organize the day-to-day activities regarding HR management and report to the General Manager all the happenings of the day.
• Create regular reports and presentations on HR metrics (e.g., turnover rates)
• Assist in the drafting and updating of employee job descriptions.
• Support the development and implementation of HR initiatives and systems that improve employee satisfaction, morale, and commitment.
• Review employment statuses, working conditions, and employee liabilities to ensure legal and labor compliance.
• Support with departmental training requirements including inductions, training needs analysis, and training materials.
• Keep internal HR reference documentation up to date.
• Assist in maintaining and managing a continuous improvement of the organizational culture.
• Collaborate with other teams (on-site/remote) on cross-functional projects while maintaining critical and exceptional communication channels.
• Deal with employee requests regarding human resources issues, rules, and regulations
• Handle complaints and grievances from employees e.g., facilitation disciplinary hearings, etc.
• Establishing and maintaining effective communication frameworks on issues affecting staff.
• Reviewing procedures for employee health, safety, welfare, and wellness.
• Providing clerical and administrative support to General Manager
• Execute ad hoc tasks and any other job-related instructions as requested from time to time.

Key Requirements:

• Degree in Human Resources or related field with a minimum work experience of 5-7 years.
• Knowledge of Kenyan labor laws
• Hands-on experience with an HRIS or HRMS
• Ability to work under pressure.
• Willingness to learn and understand the organization’s processes
• Ability to work with discretion and maintain high levels of confidentiality
• Excellent planning and organization skills
• Ability to work with teams to drive productivity and motivation.
• Ability to work on their own or in teams across different shifts
• Excellent people management and presentation skills.
• Flexibility to respond to a range of different work situations
• Excellent organizational skills
• Positive attitude
• Strong communications skills including knowledge of zoom etc.
• Excellent skills in Word, Excel, and PowerPoint

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Key Duties

• Notify the business premises contact person of any observed irregularities or problems for purposes of fixing them.
• Requisition supplies and equipment needed for cleaning and maintenance duties.
• Empty, clean and line trash containers on a daily basis.
• Dust and remove cobwebs from ceiling areas on a daily basis.
• Spot-clean walls on a daily basis.
• Ensure that the water fountains/sinks/microwave oven/refrigerator/kitchen areas are cleaned and sanitized daily.
• Dust and damp -wipe furniture/telephones/horizontal surfaces and blinds on a weekly basis.
• Clean, sanitize and polish light switches/door handles on a weekly basis.
• Ensure the janitorial areas are cleaned, sanitized and maintained neatly on a weekly basis.
• Ensure curtains/blinds are maintained in good order
• Vacuum and spot-cleaned the carpeted floor on a daily basis.
• Sweep, mop and maintain shine on the hard floors daily.
• Ensure the entrance door’s cleanliness on a daily basis.
• Handling incoming calls and other communications.
• Performing general office clerk duties.
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies.
• Aiding with the reception of visitors and clients.

Education / Knowledge and Experience

• Have a Diploma/Degree/Certificate from a recognized institution.
• A minimum of five (5) years of relevant work experience.
• Ability to work in shifts, as we are open 24 hours per day/7 days per week/365 days a year currently with the following shifts available: 7 am to 3 pm, 3 pm to 11 pm, and 11 pm to 7 am.
• An exceptional level of computer literacy especially in MS office.

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Main accountabilities and Responsibilities

• Assists, plans and implements safety policies and procedures in compliance with local and state regulations including Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)
• Provide HSE training, awareness and induction on site to staff, contractors and other relevant parties.
• Performs safety audits and inspections, prepares written reports of findings and recommendations for corrective or preventive measures where indicated and follows up to ensure measures have been implemented.
• Have first line responsibility for incident investigations, including but not limited to investigating, making initial recommendations and putting measures in place to prevent reoccurrence
• Assists in the development, evaluation and upgrading of safety programs.
• Keep HSE statistical records, such as incidents, accidents, near-misses and working hours on site.
• ensuring the well-being of workforce and compliance of HSE within the plant.
• Keep HSE registers up to date, including renewals of permits, licenses, etc.
• Assist Plant Manager to implement accident-prevention and environmental impact activities on site.
• Carrying out risk assessments and considering how risks could be reduced including medical checkups for the staff.
• Outlining safe operational procedures which identify and take account of all relevant hazards.
• Advising on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery, use of PPEs and occupational diseases.
• Act as Emergency coordinator on site.
• Monitor environmental footprint on site.
• Compile monthly site HSE reports.
• Implement emergency and crisis management plans on site.
• Act as Emergency coordinator on site.
• Other duties as assigned by the immediate supervisor

Qualifications and Experience

• Degree in environmental studies or relevant.
• Fluent knowledge of English
• 35 years of experience as HSE Officer preferably vegetable oil extraction plant or a busy manufacturing plant.
• Demonstrated knowledge of and experience with HSE management systems in an industrial setting
• Knowledge of ISO safety, quality and environmental standards (preferred)
• Management skills basic courses (preferred)
• Firefighting & HSE basic courses (preferred)
• Auditing and Root Cause investigation technique
• project management
• Quality control and assurance.
• Certified risk assessor, would be an advantage
• OHS certification or equivalent

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Main accountabilities and Responsibilities 

• Plan, manage and evaluate logistics operations liaising with internal stakeholders, contractor, suppliers, logistics providers, transportation companies and customers.
• Create and implement best practice logistics principles, policies and processes across the organization including SoW, Bill of Quantities and service awards to improve operational and financial performance.
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
• Monitor quality, quantity, delivery times, and transport costs.
• Ensure carrier compliance with company policies or procedures for product transit or delivery
• Support continuous improvement initiatives and identify inefficiencies and cost optimization opportunities
• Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement
• Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements.
• Set departmental objectives/KPIs and review and assess ongoing performance of direct reports
• Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
• Hold responsibility for department budget ie logistics and transportation.
• Develop and maintain strong relationships with all connected with the logistics process.
• Ensure all completed orders are dispatched on time.
• Conduct or review environmental audits for logistics activities to ensure processes are as environmentally friendly as possible
• work on the requisitions and purchases of equipment upon approval.
• Oversee all logistics and transport functions
• Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance relative to all logistics and transport functions.
• Ensure statutory compliance in terms of licensing, permitting, certifications, etc.

Qualifications and Experience

• BSC with over 5 years’ experience or Technical Diploma with over 7 years of experience in logistics management in a manufacturing/logistics or supply chain environment.
• Fluent knowledge of English- Management skills basic courses (preferred)
• Basic knowledge in Enterprise Resource Planning (ERP) software, Bill of Material (BOM) and customer data system.

Required personal competencies

• Expert knowledge of technical regulations related to logistics such as import/export, customs regulations and fleet management including security requirements.
• Organization Processes: Internal Standard, Site Management
• Supports and technologies: Standard ISO, TQM and Quality system, Technical requirement and Standard
• Compliance: Local/National and International Standard and Codes, Health, Safety, Environment, Quality
• Strong computer skills are imperative
• Demonstrate accountability on sense of ownership, resource optimization and analytical skills.

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Main accountabilities and Responsibilities

• Ensuring the maximum efficiency and availability of all production equipment
• Ensuring safety operations and environment care
• Monitoring and controlling production parameters Coordinating production operators daily activities
• Preparing daily, weekly and monthly Production Reports
• Supervising chemicals stocks and injections and relevant results
• Providing operator input/feedback into maintenance programs and production planning activities

Qualifications and Experience

• BSC or MD or Technical High School/Diploma.
• Fluent knowledge of English
• 5 years of experience in vegetable oil extraction plant.
• Management skills basic courses (preferred)
• Firefighting & HSE basic courses (preferred)
• Maintenance basic courses (preferred)

Required personal competencies

• Commissioning Start Up: Commissioning and start-up, Decommissioning
• Production Operations: Plant Management, Plant Prod Optimization, Maintenance Management, Predictive Maintenance, Oper/Mant Advising
• Maintenance Operations: Mechanical Maintenance, Instrumentation Maintenance, Electrical Maintenance, Trouble shooting techniques knowledge
• Maintenance Engineering:, Maintenance Engineering
• Land Transportation Mgmt: Land Transportation Management
• HSEQ General (Generic)
• Specialist Knowledge: Engineering knowledge in the specialist activity
• Organisation Processes: Internal Standard, Site Management
• Supports and technologies: Standard ISO, TQM and Quality system, Technical requirement and Standard
• Compliance: Local/National and International Standard and Codes, Health, Safety, Environment, Quality

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Main accountabilities and Responsibilities

• Assuring Maintenance plan definition and updating.
• Assuring field Maintenance operative procedure definition and implementation
• Maintenance policy definition and implementation.
• Technical modifications proposals.
• Failure and criticality analysis review and recommendations drawing to production operations.
• Ensure that the Operative Maintenance staff and Maintenance engineering staff are functioning under an optimized operational organization e.g.: available manpower, budget, machineries, equipments, tools.
• Responsibility and coordination of the main maintenance disciplines sections: mechanical, electrical, instrument
• Responsible for all the maintenance activities performed on site, reliabilities of the plant including all the equipment, machinery, etc. and their technical performance.
• Coordination of scope of work and during the execution phase of modification/improvement required.
• Responsible for the optimization of the maintenance cost and issuance of the yearly maintenance budget.
• Responsible as performing authority of all the relevant activities performed by Maintenance team.

Qualifications and Experience

• Degree in mechanical, Civil engineering or equivalent.
• 5 years of experience in manufacturing \ production plant, preferably vegetable oil extraction plant.
• Preferred construction maintenance experience.

Knowledge from other Prof. Areas

• Constructability
• Construction Works

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DUTIES AND RESPONSIBILITIES

• To be the single point of contact for the company on claims and manage the claims resolution process.
• Oversee the intake and processing of insurance claims for all classes of business loss based on coverage, appraisal and verifiable damage.
• Determining and delegating claims settlement authorization within the company
• Provide technical guidance to staff on claim investigation, reserving evaluation and resolution of claims.
• Conduct audits of the claims process with a view to improving efficiency and participant experience.
• Completes field re-inspections of vendor or employee claims to ensure proper claim handling and compliance with company procedures.
• Assists in the coordination of third-party service providers in all claims processes.
• Participates in training and/or mentoring of departmental staff
• Develops, analyzes and reports KPIs useful in measuring team performance as well as the effectiveness of the claim’s operations.
• To maintain verifiable claims register.
• Coaching and mentoring Claims team members to improve participant experience and practices for claim quality assurance.
• Report to CEO on service standards and compliance requirements with IRA.
• Review complex claims cases with a view of resolving them amicably.

Management Responsibilities

• To be responsible for the set-up, management, and coordination of the claims department.
• Supervise & review the performance of the Claims Department and other administrative matters within the department.
• To be responsible for the coordination of outsourced specialists.  
• To report to the CEO and the Board on claims management performance.
• Participate in the review of SLA agreements with 3rd Party providers.

QUALIFICATION, EXPERIENCE, AND SKILLS

Minimum Qualifications:

• Bachelor’s degree in any business-related field.
• Excellent reporting skills.

Experience:

• Minimum of Six (6) years of work experience.
• 3 years of working experience in a similar role.