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CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
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Job Purpose
- To drive growth within the Financial Services sector by developing and expanding relationships with banks, insurance companies, and related financial institutions through new business acquisition, account growth, and long-term customer engagement.
- The role is responsible for identifying and converting high-value opportunities, increasing customer penetration, developing customer-specific solutions, and positioning The Client as a preferred solution partner within the Financial Services sector.
Job Responsibilities &Accountability
Financial Services Account Growth & Development
- Develop and execute growth plans for assigned financial services customers.
- Build and maintain relationships with key decision-makers and stakeholders.
- Identify opportunities across multiple departments, branches, and business units within customer organizations.
- Increase customer penetration and wallet share through consultative selling.
- Strengthen relationships within existing customers to unlock additional business opportunities.
- Develop customer-specific engagement plans to support long-term account growth.
- Position the clients solutions based on customer needs and business requirements.
New Business Development
- Identify, prospect, and acquire new customers within banks, insurance companies, and related financial institutions.
- Create and convert new opportunities through proactive market engagement.
- Develop tailored proposals and commercial solutions.
- Lead customer presentations, negotiations, and commercial discussions.
- Identify and manage tender opportunities from pre qualification to award.
- Explore new revenue opportunities and partnerships within the Financial Services sector.
Commercial Management & Execution
- Build and maintain a healthy pipeline of opportunities.
- Monitor opportunity progression and conversion plans.
- Maintain accurate sales forecasts, CRM updates, and customer records.
- Track market trends, customer needs, and competitor activity.
- Collaborate with internal teams to ensure seamless customer experience and execution.
- Achieve assigned revenue, gross profit, and collection targets.
Requirements
Qualifications
- Bachelor's Degree in Business Administration, Commerce, Sales & Marketing, or a related field.
- Professional qualification in Sales, Business Development, or Key Account Management will be an added advantage.
- Exposure to insurance or financial institutions will be an added advantage.
Knowledge, Skills & Experience
- Minimum 7 years’ experience in B2B sales, business development, or key account management.
- Proven experience managing large corporate customers, preferably within banks, insurance companies, or complex institutional accounts.
- Demonstrated success in growing accounts and developing new business opportunities.
- Strong consultative selling and solution development skills.
- Ability to engage and influence senior customer stakeholders.
- Experience handling tenders, negotiations, and complex commercial opportunities.
- Strong commercial acumen with excellent planning and relationship management skills.
- Ability to identify growth opportunities and drive customer expansion.
Success in this role will be measured by:
- Achievement of assigned revenue, profitability, and collection targets.
- Growth and expansion of Financial Services customers.
- Acquisition of new high-value customers.
- Increased customer penetration and repeat business.
- Development of strong customer relationships across decision-making levels.
- Creation of sustainable growth opportunities within the Financial Services sector.
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Job Purpose
- To lead the Commercial & Industrial Accounts Cluster by driving business growth through strategic customer acquisition, account development, and solution selling while coaching and developing a high-performing sales team.
- The role is responsible for delivering revenue and profitability targets through direct customer engagement, new business development, and effective leadership of the Commercial & Industrial Accounts team.
Job Responsibilities & Accountability
Strategic Customer Growth & Business Development
- Own and grow a portfolio of strategic customer opportunities within the Commercial & Industrial Accounts Cluster.
- Identify, prospect, and convert new business opportunities through proactive market engagement.
- Build and maintain executive-level relationships with key decision-makers and customers.
- Develop account growth plans to increase customer value and market penetration.
- Drive new customer acquisition while expanding opportunities within existing customers.
- Lead customer presentations, commercial negotiations, proposals, and tender opportunities.
- Monitor market trends, customer needs, and competitor activity to identify growth opportunities.
- Achieve assigned revenue, gross profit, pipeline, and collection targets.
Cluster Leadership & Team Development
- Lead, coach, and mentor team members within the Commercial & Industrial Accounts Cluster.
- Conduct structured coaching sessions, pipeline reviews, and performance discussions.
- Monitor individual and cluster performance and implement improvement actions to support achievement of targets.
- Drive accountability on revenue delivery, gross profit, pipeline development, CRM discipline, and customer engagement.
- Strengthen forecast accuracy, sales execution standards, and reporting discipline.
- Identify capability gaps and support individual development plans.
- Support development of future leadership capability by identifying and nurturing high-potential team members within the cluster.
- Build team engagement, collaboration, accountability, and a high-performance culture.
Commercial Leadership & Execution Support
Support the Head of B2B through:
- Driving execution excellence within the Commercial & Industrial Accounts Cluster.
- Providing commercial insights and recommendations to support business growth initiatives.
- Supporting business performance reviews through pipeline analysis, forecasting, and market insights.
- Championing sales discipline, CRM adoption, and best practices within the assigned cluster.
- Supporting agreed cross-functional initiatives aimed at improving customer experience and business performance.
Requirements
Qualifications
- Bachelor’s Degree in Business Administration, Commerce, Sales & Marketing, or a related field.
- Professional qualification in Sales Leadership, Business Development, or Key Account Management will be an added advantage.
- Corporate experience will be an added advantage.
Knowledge, Skills & Experience
- Minimum 8–10 years’ experience in B2B sales, business development, or key account management.
- Minimum 3 years’ experience leading, coaching, or managing a sales team.
- Proven track record of delivering revenue growth through new business acquisition and customer development.
- Strong leadership, coaching, and people development capability.
- Excellent business development, negotiation, and relationship management skills.
- Experience managing complex customers, tenders, and commercial negotiations.
- Strong commercial acumen with excellent communication, planning, and stakeholder management skills.
- Ability to drive performance through both personal contribution and team development.
- Self-driven, analytical, and results-oriented with the ability to inspire high performance.
Success in this role will be measured by:
- Achievement of assigned revenue, profitability, and collection objectives.
- Growth of Commercial & Industrial customer opportunities.
- Strong performance of the Commercial & Industrial Accounts Cluster.
- Improved pipeline discipline, CRM adoption, and forecast accuracy.
- Improved team capability and individual performance.
- Strong team engagement and ownership culture.
- Effective support of the Head of B2B in executing agreed Commercial & Industrial Accounts priorities and broader B2B initiatives where required.
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Key Responsibilities
Office & Layout Design
- Propose and recommend functional office planning and furniture layouts based on client briefs
Custom Drawings
- Produce accurate, detailed drawings for customized furniture and interior solutions for client presentations and manufacturing, in coordination with the sales team
Cutting Lists
- Prepare cutting lists for all customized designs
Costing
- Prepare costing sheets for all customized designs
Concept Development
- Develop creative design concepts, graphics, and layouts that align with project goals
Client Briefing
- Brief and advise sales consultants and clients on design proposals, formats, production processes, and timelines
Layout Review
- Review final layouts and suggest improvements where necessary
Reports
- Prepare and submit daily reports as required
Documentation
- Maintain organized filing of all design documents and drawings
Requirements
Academic Qualifications
- KCSE: KCSE Grade B– or higher
- Degree/Diploma: Diploma or Degree in Interior Design, Product Design, or Architecture
- Technical Proficiency: Design Software Skilled in SketchUp, Adobe Creative Suite (Illustrator, Photoshop, InDesign)
- Rendering Software: Familiarity with 3D rendering tools such as Lumion, Revit, or V-Ray (added advantage)
- Costing & Quoting: Competence in basic costing and quotation preparation for customized items
Experience
- Industry Background: 2–4 years in a similar role within a furniture manufacturing, interior design, or architectural firm
- Custom Design Experience: Experience in custom product design or furniture layout planning is highly desirable
Soft Skills
- Creativity: Strong creative thinking and concept development abilities
- Attention to Detail: Excellent attention to detail and accuracy
- Communication: Effective verbal and written communication skills
- Time Management: Strong time management and reporting discipline
- Teamwork: Ability to work collaboratively with sales teams and clients
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To drive strategic growth within the Residential Projects segment by developing and managing relationships with key developers, investors, consultants, architects, contractors, and senior decision-makers within the property development ecosystem. The role is responsible for identifying, influencing, and converting high-value residential projects through executive-level engagement, early project involvement, solution selling, and long-term customer relationship development.
Job Responsibilities & Accountability
Strategic Project Development & Stakeholder Engagement
- Develop and execute growth strategies for key residential developers and large-scale project customers.
- Build and maintain executive-level relationships with developers, investors, consultants, architects, contractors, and other key decision-makers.
- Engage stakeholders at early project stages to influence appliance specifications and solution requirements.
- Identify opportunities across upcoming developments, large residential schemes, and strategic property accounts.
- Increase customer penetration through consultative selling and project-based solutions.
- Strengthen long-term relationships to secure repeat project opportunities.
- Position the client as a preferred solution partner within the property development ecosystem.
New Project Acquisition & Business Development
- Identify, prospect, and secure new high-value residential project opportunities.
- Conduct market mapping to identify upcoming developments and growth opportunities.
- Develop customized commercial proposals aligned to project requirements.
- Lead senior-level customer presentations, negotiations, and commercial discussions.
- Manage complex project opportunities from identification through conversion.
- Build strategic relationships within the construction, design, and real estate sectors.
Project Pipeline & Commercial Management
- Build and manage a strong pipeline of medium to large-scale residential projects.
- Monitor project cycles, timelines, decision stages, and conversion plans.
- Provide accurate forecasts and visibility of future project opportunities.
- Maintain CRM discipline and customer engagement records.
- Track property market trends, competitor activity, and emerging opportunities.
- Collaborate internally to ensure successful project execution and
Requirements
Qualifications
- Bachelor's Degree in Business Administration, Commerce, Sales & Marketing, Project Management, or a related field.
- Professional qualification in Sales, Business Development, Real Estate, or Key Account Management will be an added advantage.
Knowledge, Skills & Experience
- Minimum 7 years’ experience in B2B sales, project sales, business development, or key account management.
- Proven experience managing large-scale projects or complex B2B customers.
- Strong understanding of project sales cycles and stakeholder management.
- Ability to engage senior decision-makers and influence multiple stakeholders.
- Experience working with developers, consultants, architects, contractors, or real estate stakeholders.
- Strong commercial negotiation and solution-selling capability.
- Ability to identify opportunities from early project stages through execution.
- Strong business acumen with excellent relationship management and planning skills.
Success in this role will be measured by:
- Achievement of revenue, profitability, and collection targets.
- Growth of high-value residential project opportunities.
- Acquisition of new developers and strategic project customers.
- Increased early-stage involvement in upcoming projects.
- Strong executive-level relationships within the property ecosystem.
- Increased project conversion and repeat business.
Method of Application
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