• Job Opportunities at Masaba Services

  • Posted on: 11 January, 2017 Deadline: 15 January, 2017
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  • "Masaba Services Limited was registered in Nairobi in April 2009 and has since made establishement in Uganda, Rwanda and Tanzania. Professionalism. We recruit people with the right qualifications and equip them with the right training to ensure that they provide value and quality solutions to our customers
     

    Business Development Manager

     

    Roles and Responsibilities

    Sales

    • Maintaining and developing profitable relationships in allotted accounts.
    • Ensuring incremental growth the overall portfolio revenue through sale of additional links and upgrade of existing links.
    • Managing the customer relationship by ensuring regular service review meetings with the customers to identify opportunities for growth, challenges they are facing and general market intelligence.
    • Ensuring overall retention of the accounts portfolio.
    • Preparing Quotations, Tenders and sourcing for client requirements according to specifications
      Developing proposals with Technical Team in response to client RFPs
    • Negotiating and closing sales deals agreements with clients

    Finance

    • Following up on behalf of client with Finance team on all matters related to the account (Invoices, credit notes, statements, Purchase Order etc.).
    • Making follow-up with client to ensure that account is current /updated in terms of payment.
      Service Delivery
    • Following up with the service delivery team to ensure all requests made in the client accounts (deployments, surveys) are dealt with within the stipulated service level agreements (SLA’s ).
    • Liaising with the Project manager to ensure all deployments projects to be initiated by a detailed project plan from the project manager to the client and regular updates provided to the customer.
    • Communicating Clients expectations to Project Managers throughout the lifecycle of the project.

    Marketing

    • Organizing Marketing activities to increase company visibility, network, and as appreciation forums to our clientele.

    Competencies

    • Professionalism
    • Conceptual analytical and evaluative skills to conduct independent research and analysis.
    • Ability to identify issues, formulate opinions, make conclusions and recommendations.
    • Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
    • Planning & Organizing: Demonstrated planning and organizational skills and ability to coordinate the work of others, work to tight deadlines and handle multiple concurrent projects/activities. Ability to work under pressure, applying contingency measures to adjust plans and resources effectively.
    • Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
    • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions.

    Education

    • Master’s/degree in business or public administration, information technology, Marketing, or related area.
    • Certificate/Diploma in Information technology.

    Work Experience

    • MUST have a minimum of seven (2) years of progressively responsible experience in telecommunications.
    • Experience in working in a multifaceted organization is desirable.
    • Experience with private sector partnerships are highly desirable.
    • At least 27 years and above

    go to method of application »

    Telecommunication Technician

     

    Roles and responsibilities;

    • Installing, supporting and configuring of WiMAX.
    • Pulling cables, splicing and installation of Fiber.
    • Router configuration and LAN set up.
    • Survey of all technologies; Microwave, E1, WiMAX and Fiber.
    • AR-internet configuration
    • Fiber works experience is a MUST
    • Experience in working with a NOC team

    Requirements:

    • At least 1 year experience in telecomm industry.
    • Degree/Diploma in telecommunications.
    • Experience in AutoCAD will be an added advantage.
    • Ability to work effectively under pressure, minimum supervision to deliver desired results
    • He/she should be able to deliver desired results at any given time.

    go to method of application »

    Project Co-ordinator

     

    Roles and Responsibilities

    • Manage and maintain the Masaba Monitoring systems.
    • Fault handling and escalation (identifying and responding to faults on systems and networks, liaising with 3rd party customers, handling escalation through to resolution).
    • Assisting the engineers in Provisioning (IP assignment, core network configuration, DNS setup, monitoring, leased lines, customer backup and other customer network services).
    • Co-ordinate server build and installs, application upgrades, network equipment build and installation.
    • Conduct customer on boarding process
    • Ensuring that the field engineers deliver quality installations, deployment/Support and maintain within the set timelines.
    • Assist engineers avoid repeat works due to technical failure occurrences or poor work done.
    • Maintain proper documentation and evaluation of reports
    • Proper allocation of engineers/ teams.
    • Advising the management on the Project progress and any changes introduced.
    • Experience in working with a NOC team

    Requirements:

    • At least 1 year experience in telecomm industry in NOC is a MUST.
    • Degree/Diploma in Project management/ Business Administration.
    • Diploma in telecommunications is an added advantage.
    • Ability to work effectively under pressure, minimum supervision to deliver desired results
    • He/she should be able to deliver desired results at any given time.
    • Must be available immediately.
    • Must be flexible to handle assignment outside Nairobi.
    • Preferably 28 years and above

    Method of Application

    To be considered your application must submitted via email to Email: info@masabaservices.com and to be received by 15th January 2017 and addressed to: Human Resource.

    The subject head should be the Position you are applying for.

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