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Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the...
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Reporting to: Creative Lead
The Role:
Because we are a high-growth company, and because we prefer to promote successful employees internally, Greenlight Planet offers opportunities for flexible assignments and rapid international career growth. Our Creative team in Nairobi is an innovative team, operating in a stimulating working environment: Instead of measuring time spent on a task, we measure results delivered.
Key responsibilities for the role include:
- Creating partner and consumer facing global assets and merchandising for print and web: flyers, posters, packaging, proposals, brochures, emails etc.
- Designing corporate materials to be used for company presentations, pitch decks, internal and external communication.
- Conceptualising and designing highly effective point of sale materials to be used in a variety of channels in Africa, Asia and the Americas.
- Supporting the team in applying global brand guidelines around the company and be an ambassador for their correct implementation.
- Supporting the creative and marketing teams in coming up with campaign ideas.
The ideal candidate for this position:
- Is an inspirational and creative designer with excellent imagination and practical skills.
- Is passionate about typography, layout and brand identity.
- Is an expert in Adobe Photoshop/ Illustrator/ InDesign.
- Has photography/video, motion graphics, illustration or copywriting knowledge. This is highly desirable but not essential.
- Has a top class portfolio of work samples that show a wide variety of projects and wants to learn from the team around them.
- Has attention to detail & is deadline-focused, willing to go above & beyond what is asked of them.
- Is a team player who is not afraid to express ideas and thrives working with senior designers or independently with little supervision.
- Has experience within a creative/ ad agency or design studio including in print, digital & social media campaigns. This is an added advantage.
- Holds a Degree in art, graphic or product design or other creative fields. This is preferred but not essential. Candidates with the right work experience will be considered.
If you are a committed, passionate professional who wants to become part of a compelling social venture that is redefining rural energy access in India and Africa, we want to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids, disability or any other protected characteristic as established by law.
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About the role:
Greenlight is rapidly growing its Solar products business now available with easy financing options (also known as EasyBuy) through its own Direct Distribution Network as well as with the help of large distribution partners around the world, including leading MFIs, mobile network operators and commercial retail distributors. The Global Risk Leader will lead the optimization & rationalization of credit & portfolio risk that is inherent in the Direct Distribution business. He/she shall provide enhanced analytical insight into the credit risks, pro-actively implement & drive operational & sales force processes and work closely with the cross-functional teams of sales, operations, finance and technology in order to minimize credit risks & improve portfolio health.
The ideal candidate will have experience working in a large, sophisticated credit granting or risk management function within a major consumer card, financial services, rural bank and/or micro-finance institution. This individual will bring a strong analytical orientation, an appreciation for broad-based credit risk issues, understanding of data mining techniques, and a familiarity with operations
Key responsibilities for the role:
- Developing analytically driven Credit & Portfolio Risk models. Exploring and implementing alternate modeling techniques to deliver more predictive models of collections, defaults.
- Implementing innovative modeling techniques and data strategies to deliver best in class stress testing and/or credit scoring models
- Structuring and driving operational credit risk management processes effectively (Such as underwriting, risk scoring, repossessions/voluntary buy back schemes etc.) in conjunction with sales force and operations to test and improve the quality of credit risk in the portfolio.
- Performing all required tests and measures of developed models (e.g., sensitivity, accuracy, volatility), delivering comprehensive model documentation, validating and recalibrating models on periodic basis as in line with company’s policies & processes
- Building robust / actionable Portfolio Quality monitoring & review mechanism. This will include regular presentations to Senior Management on Portfolio Quality movement with specific recommended action areas, obtaining sign-offs of relevant stake-holders and ensuring implementation of action items agreed during the Portfolio Reviews.
- Preparation, launch and monitoring of Pilot Schemes for limited period/geography to drive improvements in collections and credit risk of the portfolio.
- Carrying out tampering and fraud analytics with the help of Analytics Team and optimizing fraud detection & prevention frame-work.
The ideal Global Risk Leader:
- Holds a Master’s degree in a quantitative discipline: Mathematics, Economics, Finance, Operations Research or Statistics
- Has 8+ years of work experience in relevant areas such as Underwriting, Portfolio & Credit Risk monitoring, Credit Analytics & Scoring; Credit card, Micro Finance Institution or Rural Loan industry experience especially in an analytics, policy or credit scoring role is preferred.
- Has prior experience in developing loan level models is preferred using one or more industry recognized modelling constructs is preferred.
- Is a well-networked individual with entrepreneurial energy and passion to develop processes, systems and strong teams that will deliver superior performance.
- Can effectively interact with business partners across functions including risk, technology, product management amongst others
- Has excellent verbal and written communication skills.
- Is comfortable traveling 7-10 days each month in the field working with operations and sales force
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.
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Reporting to: GM, Global Partnerships- East and Southern Africa
The Role:
This is a senior role which will design and drive sales and distribution strategies to support the unique combination of relevant channels in the East African market.
Key responsibilities for the role include:
- Establishing and managing channel partner networks for Sun King products
- Developing new business: prospecting, qualifying and closing new channel partners
- Delivery of annual revenue and unit sales targets
- Identifying key resources needed to execute the right sales and distribution strategy, including hiring and managing field sales staff, managing budgets for market activations and channel incentives to meet sales targets.
- Managing client relationships through all phases of the sales cycle
- Providing a consultative solutions-based sales process to prospects
- Conducting one-on-one and group sales and training presentations
- Managing and growing existing accounts within the territory
- Co-ordination with the head office for all technical, commercial, administrative and legal assistance.
The ideal candidate:
- Has a college/university degree and at least 6-10 years of sales and business development experience in the East African region working with channel networks.
- Has experience building and executing a sales and distribution strategy for consumer durables, renewable or FMCG products.
- Has a strong entrepreneurial streak, is innovative and has experience building market relevant sales and distribution models for new brands and/or product categories
- Has a strong record of meeting revenue targets and experience growing new business lines
- Is entrepreneurial and excited about the opportunity to creatively build effective, non-traditional sales channels in a nascent product category
- Is fluent in English and Swahili, both written and spoken
- Is passionate about his/her work and driven by Greenlight’s social mission of bringing innovative, renewable energy and life-enhancing products to African markets
- Is comfortable working independently and remotely in a lean environment
- Likes getting hands on to figure out how to grow a high-potential business
- Is a natural people-person, one that thrives off of building strong relationships both within the organization and externally
- Is willing to spend 40-50% of his/her time on the road interacting with partners, resellers and customers
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.
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Reporting to: GM, Global Partnerships- East and Southern Africa
The Role:
The Retail Channel Manager provides leadership, direction, and resource stewardship to the organizations retail sales function. As the region''s senior-most retail sales leader, the channel manager is accountable for the overall retail channel sales performance, the profitable achievement of sales organization goals, and for aligning sales objectives with firm’s business strategy.
Key responsibilities for the role include:
- Actively seeking out and obtain new retail distribution partners through research of the market to Identify target customers, their current product offerings, establish clear priorities and recommend the strategy necessary to obtain their business.
- Accountable for effective sales organization design, including sales job roles, sales channel design, and sales resource deployment.
- Work with retail and country managers to plan and organize daily work schedule to call on retailers, distributors by the field sales teams.
- Manage an independent sales team to best support and grow the business in their assigned territory. Ensure they perform in the best interest of the company and achieve desired results as well as make changes as necessary.
- Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
- Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
- Implements national sales programs by developing field sales action plans.
- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
The ideal candidate:
- Has a college/university degree and at least 4-8 years of sales and business development experience in the East African region working with channel networks.
- Has experience building and executing a sales and distribution strategy for consumer durables, renewable or FMCG products.
- Has a strong entrepreneurial streak, is innovative and has experience building market relevant sales and distribution models for new brands and/or product categories
- Has a strong record of meeting revenue targets and experience growing new business lines
- Is entrepreneurial and excited about the opportunity to creatively build effective, non-traditional sales channels in a nascent product category
- Is fluent in English and Swahili, both written and spoken
- Is passionate about his/her work and driven by Greenlight’s social mission of bringing innovative, renewable energy and life-enhancing products to African markets
- Is comfortable working independently and remotely in a lean environment
- Likes getting hands on to figure out how to grow a high-potential business
- Is a natural people-person, one that thrives off of building strong relationships both within the organization and externally
- Is willing to spend 40-50% of his/her time on the road interacting with partners, resellers and customers
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.
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Reporting to: Operations Manager
The Role:
The After Sales Support Manager will Improve customer service experience, create engaged customers and facilitate organic growth. He/She will take ownership of customer issues and follow problems through to resolution. The role holder will be required to set a clear mission and deploy it as well as develop service procedures, policies and standards for business partners and customers. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
Key responsibilities for the role include:
- Develop and implement an after sales strategy to support the distribution channel and customers.
- Develop and implement product training modules for both internal and external customers.
- Develop and implement warranty management processes for customers and channels partners.
- Play a role in new product development by keeping abreast with and updating the product development teams on competitor activities and new opportunities.
- Mentor and coach internal and external team members.
- Provide technical assistance when required, to promote the use of products.
- Act as a technical consultant to the Sales and Marketing Team on quality/technical issues.
- Consistently monitor, respond to and maintain customer inquiries specific to products technical issues.
- Recognize system deficiencies and implement effective solutions.
- Appoints and maintains appropriate service partner organizations in export markets
- Ensure department proper staffing levels.
- Set service organization goals and expectations and provide performance feedback to external partners and employees ensuring compliance to standard and regulations
The ideal candidate:
- Has a college/university degree and at least 4-6 years of effectively managing after sales support services.
- Has the ability to provide solutions based on customer needs.
- Has strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Embodies excellent organizational skills
- Has experience managing an after sales support team (s) in a competitive environment in the electronics or telecommunication industries will be an added advantage.
- Is willing to spend 10-20% of his/her time on the road
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.
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Reporting to: Operations Manager
The Role: The Operations Associate will support the Retail teams through efficient inventory management; coordinating outbound logistics and providing reports as and when required.
Key responsibilities for the role include:
- Inventory Planning- Plan for inventory levels as per the requirement of Retail Trade to ensure optimum stocks with zero stock outs at all times
- Inventory Management - Managing inventory at the warehouse from the time of receipt and allocation of stock to the time of outward report
- Outbound Logistics- Coordinating a flowless outbound for the purposes of DRP to avert any situation of bullwhip effect
- Retailer outlets(shops) inventory- Ensuring complete visibility of inventory at shop level and at EO level
- Reporting- Inventory Reporting Weekly and any other report as need be
The ideal candidate:
- Has a degree or Post Graduate qualification (MBA-preferably Operations/Finance(audit)/ actuarial science/Tax) from a Premier institution
- Has 3-5 years in data analytics/business analysis for sales/supply planning / distribution requirement planning
- Ability to work with distributors, sales teams and sales agents to ensure smooth distribution operations
- Ability to collect sales data, use the data to forecast and plan for inventory
- Knowledge and working experience with a robust ERP / WMS
- Excellent hands on Experience on use of computer tools (excel /macros /v-lookup /charts /pivot table) for analysis for business
- Ability to work comfortably with and maintain large volumes of data in excel
- Excellent communication skills
- Ability to work remotely under minimal supervision
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.
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Reporting to: Data Scientist
Key responsibilities for the role:
- Analyze and interpret large amounts of data to identify trends, gaps, and inconsistencies.
- Produce data for assigned clients and prepare information for client presentation.
- Create new processes for data extraction and suggest automation tools for day-to-day analyses.
- Provide support to data science team and clients by responding to ad-hoc data requests, answering questions, and providing basic technical support and analysis
- Turn data into insight and communicate your findings effectively
- Attend occasional late-night and early-morning meetings with colleagues around the world
The ideal candidate has:
- Bachelor of Science Degree in Math, science, or an MBA
- Proficiency in SQL
- Proficiency in Microsoft Excel
- Strong analytical, problem-solving, and time management skills
- Ability to learn quickly, initiate and drive projects to completion with minimal guidance.
- Ability to thrive in a dynamic and fast-paced environment.
- Experience using Looker, Tableau, or Periscope (an added advantage)
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, martial status, sexual orientation, national origin, HIV/Aids, disability or any other protected characteristic as established by law.
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Reporting to: Marketing Lead, Africa
Key responsibilities for the role include:
- Brand Communication
- Develop and execute fully integrated brand communications campaigns to support the overall brand strategy.
- Promote the brand and enhancing its visibility in the market.
- Activation
- Drive brand activation, events and sponsorships in key markets across East Africa.
- Leverage on multiple marketing strategies – ATL, BTL & TTL to support our B2B Partner Networks
- Channel Marketing
- Develop marketing campaigns to deliver on business objectives for channel partners.
- Work collaboratively with diversified teams of partners to create & manage integrated marketing strategies i.e. Retail, MFI and Institutional Partners
- Consumer Understanding
- Generate strong consumer insights that will drive communication
- Agency and Supplier management
- Manage the media; activation agencies; and suppliers to deliver on the brand’s plans
- Create innovative local media solutions to derive cost efficiencies
The ideal Brand Manager:
- Has a Masters degree or Post Graduate qualification from a Premier institution
- Has 3-5 years of Marketing experience in a consumer-facing role, preferably FMCG across different countries in East Africa
- Is mission-driven, entrepreneurial and passionate about making a significant difference in the world
- Lives and works in Kenya
- Has experience managing advertising, media & BTL agencies
- Has practical experience in brand management and activation campaigns.
- Has successfully used different marketing channels to build a brand.
- Has the desire & drive to help take a break-out start-up to the next level
- Is fluent in English
- Enjoys the challenge of working independently and creatively with a fast-growing global enterprise
- Likes getting hands on and figuring out how to grow a high-potential business
- Has strong project management skills
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
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Reporting to: PayGO Go-To-Market Leader
About the role:
The Customer Service Manager will work closely with the Call Centre teams to ensure the performance KPIs are respected and to offer support in management and training to the Team Leader(s) and their agents at a regional scope.
Key responsibilities for the role:
- Daily monitoring of the call centre performance against set KPIs and SLAs
- Creating and updating training for new recruits as well as existing agents
- Creating and managing the call centre reward and recognition program
- Closely monitoring the call centre and agents' performance and implementing improvement action as and when necessary.
- Ensuring that all call centre tools and equipment are working well
- Regularly performing quality call audits
- Support and take ownership of the integration of the PBX data into our BI tool
The Ideal Customer Service Manager:
- Has a Diploma, Degree or Certificate in Supply Chain Management; Business Administration; Sales and Marketing; or Customer Service Management
- Has 5 years relevant work experience in a similar role. Experience working with data analysis tools and different types of PBX is a requirement.
- Must work well under pressure, be able to juggle many tasks simultaneously, with an excellent sense of prioritization
- Has excellent interpersonal and team management skills.
- Has strong communication skills with fluency in both written and spoken English and Swahili. Fluency in an additional local dialect is appreciated
- Understands and can comfortably work with Microsoft Office Applications
- Thinks clearly and has good problem solving ability
- Demonstrates strong etiquette in communication over the phone with good listening skills.
- Should be flexible, willing to stretch and achieve over and above base expectations.
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.
Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.
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