Field
- Administration / Facilities
- Agriculture / Agro-Allied
- Art / Crafts / Languages
- Aviation / Aerospace
- Banking
- Bursary and Scholarships
- Caregiver / Nanny / Social Workers
- Catering / Confectionery
- Construction and Site Engineering
- Consultancy
- Content, Editorial and Journalism
- Customer Care, Success and Service
- Data, Business Analysis and AI
- Driving
- Education / Teaching / Training
- Engineering / Technical
- Environment Health and Safety
- Finance / Accounting / Audit
- Food, Beverage and Hospitality
- General
- Graduate Jobs
- Human Resources / HR
- ICT / Computer
- Insurance
- Internships
- Janitorial Services
- Legal and Regulatory
- Logistics
- Manufacturing
- Marketing and Communication
- Media Production and Entertainment
- Medical / Healthcare
- NGO/Non-Profit
- Oil and Gas, Energy and Mining
- Pharmaceutical
- Procurement / Store-keeping / Supply Chain
- Product Management
- Project and Program Management
- Real Estate
- Research and Development
- RFP / RFQ / EOI
- Risk Management and Compliance
- Sales and Business Development
- Science
- Security / Intelligence
- Shipping and Maritime
- Sports, Fitness and Personal Care
- Strategic and Top Management
- Travels and Tours
- UX, Design and Architecture
- Volunteer
Location
- Nairobi
- Mombasa
- Baringo
- Bomet
- Bungoma
- Busia
- Chuka
- Eldoret
- Elgeyo Marakwet
- Embu
- Garissa
- Homa Bay
- Isiolo
- Kajiado
- Kakamega
- Karatina
- Kericho
- Kerugoya
- Kiambu
- Kilifi
- Kirinyaga
- Kisii
- Kisumu
- Kitale
- Kitengela
- Kitui
- Kwale
- Laikipia
- Lamu
- Machakos
- Makueni
- Mandera
- Marsabit
- Meru
- Migori
- Muranga
- Nakuru
- Nandi
- Nanyuki
- Narok
- Nyamira
- Nyandarua
- Nyeri
- Samburu
- Siaya
- Taita Taveta
- Tana River
- Tharaka Nithi
- Thika
- Trans Nzoia
- Turkana
- Uasin Gishu
- Vihiga
- Wajir
- West Pokot
Experience
- None
- 1 - 3 years
- 4 - 7 years
- 8 - 12 years
- 13 - 35 years
Education
- BA/BSc/HND
- Diploma
- First School Leaving Certificate
- KCSE
- MBA/MSc/MA
- Others
- PhD/Fellowship
- Postgraduate Diploma
- Professional Certificate
- Vocational

Customer Service Jobs in Kenya (Page 169)

- - Customer Experience Officer at Premier Hospital
  - JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. CORE RESPONSIBILITIES Ensuring every cu
  - - 18 April, 2023 Mombasa
- - Head of Customer Experience at Molars
  - Qualifications: A strategic thinker with analytical and solution centered skills coupled with a strong health industry background. Passionate about the customer journey, with demonstrable expe
  - - 18 April, 2023 Nairobi
- - Business Service Desk Analyst at d.light
  - Job Description R&Rs Prioritizing and handling escalations as received from different customer touch points while ensuring resolution within SLA. Guide in creation of training manuals/g
  - - 18 April, 2023 Nairobi
- - Assistant Manager, Service Engagement at NCBA Group
  - Job Purpose Statement Driving of Customer Experience engagements aimed at engraining the service culture across the organization through trainings and implementation of feedback received across the
  - - 18 April, 2023 Nairobi
- - Regional Customer Service Manager at NCBA Group
  - Job Purpose Statement The Regional Customer Service Manager will support the business to achieve its customer service goals and objectives by working closely with branches assigned to him/her. The
  - - 18 April, 2023 Nairobi
- - Back Office Agent at NCBA Group
  - Job Purpose Statement To deliver exceptional performance through excellent customer service, query and incident resolution as to both internal and external customers. The job holder will also be re
  - - 17 April, 2023 Nairobi
- - Call Centre Interns - 4 Positions at Oasis Healthcare
  - Overall Responsibility The successful candidate will be responsible for completing customer service tasks that ensure customers have the information and assistance they need while maintaining
  - - 17 April, 2023 Nairobi
- - Graduate Trainees- Customer Service at Rolling Cargo
  - We are looking for 10 Graduate Trainees-Customer Service, to join our ship! If you’re passionate about customer service, positive, enthusiastic, eager and ready to learn, then you’re ou
  - - 14 April, 2023 Nairobi
- - Assistant Manager, Customer Experience - Contact Center at ICEA Lion Group
  - About the Role Leadership and Supervision Understand and get involved in defining and overseeing the delivery of the ICEA LION Contact Centre strategic goals. Provide leadership to Contact
  - - 14 April, 2023 Nairobi
- - Call Center Quality Analyst at Poa Internet
  - Overall Responsibility: Collaborate with team leaders in providing support to the customer facing teams with an aim of ensuring they offer a positive, empathetic and professional attitude
  - - 13 April, 2023 Nairobi
- - Customer Service Trainee at Poa Internet
  - Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis.
  - - 13 April, 2023 Nairobi
- - Customer Service Intern at Stratostaff
  - Qualifications/Requirements Degree or Diploma in Shipping (with experience) or related course MS Office Applications. Customer Service oriented Excellent communication, interpersonal, pres
  - - 13 April, 2023 Nairobi
- - Shop Customer Service Representative at Wananchi Group
  - Job Purpose / Summary: Shop CSR is responsible in providing professional and focused customer service both internally and externally. Reporting to the Shops Team Leader, the shop CSR will
  - - 13 April, 2023 Nairobi
- - Customer Support & Credit Associate - Eldoret at Sanergy
  - About the role The Customer Support & Credit Associate will support the onboarding of new customers and deliver a high touch of customer service to our customers on phone or in person while on
  - KSh 16,000 - KSh 30,000
  - - 13 April, 2023 Eldoret
- - Customer Support & Credit Associate - Kisumu at Sanergy
  - About the role The Customer Support & Credit Associate will support the onboarding of new customers and deliver a high touch of customer service to our customers on phone or in person while on
  - KSh 16,000 - KSh 30,000
  - - 13 April, 2023 Kisumu
- - Customer Insight Officer at ENGIE
  - Responsibilities Conduct Welcome calls for 3-day old customers – at least 90% of these customers should be contacted. C-Sat for the welcome calls at 80%. Conduct NPS Survey (70%) and g
  - - 13 April, 2023 Nairobi
- - Jobs at Corporate Staffing
  - Key Responsibilities. Call Centre Team Management. Build guidelines, policies, necessary training, and scripts for the teams Act as a high-level communications liaison between Call Centre T
  - - 12 April, 2023 Nairobi
- - Service Center Associate- Kapsabet at SunCulture Kenya Ltd
  - Responsibilities Customer Service Maintaining a positive, empathetic, and professional attitude towards customers at all times. High-level knowledge of all SunCulture products with the abil
  - - 12 April, 2023 Nandi

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