Operations Manager at Talent Solutions Management

Responsibilities for Operations Manager

• You will be an integral member of the operational team in establishing procedures and protocols for efficiently operating the business and providing the best possible products and services for our customers.
• You will take lead in all daily operations of all the brands outlets, cost management and employee management.
• Your main objective will be to ensure flawless running and operations of all facilities, high levels of service and guest satisfaction while keeping operating costs within acceptable levels.
• You will build and drive performance, perform marketing analytics and provide reports & insights. You will also research and explore new tactics to find innovative ways to reach customers.

Operations Manager Job Duties

• Ensure the functions of the team and brand are implemented and within budgeted costs. This will involve monitoring daily financial performance with view of streamlining operations
• Coordinate and participating in the implementation of sales and marketing strategies.
• Update and document all relevant services, and Develop systems and protocols based on need and best practice
• Coordinating regular operational and system audits
• Ensure full compliance to statutory and regulatory requirements

Requirement for Operations Manager Job

• You should have a Degree in Marketing, Businesses Management or Hotel Management or an equivalent diploma with a minimum of 3 years experience in a similar or related position.
• You should have a passion for analysis and reporting on performance metrics and thus computer literacy is a must.
• You should be positive, creative, proactive, collaborative and able to lead a team with open-minded, entrepreneurial & determined to succeed mind-set.
• Financial aptitude will be an added advantage.
• Excellent interpersonal and communication skills (both written and verbal) are required for this role.

If this describes you, this might be a fabulous and fun opportunity for you to consider.