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Customer Care, Success and Service Jobs in Kenya (Page 148)

      • Claims Analyst at Britam

      • Job Purpose: Reporting to the Claims Manager, the incumbent will be responsible for customer satisfaction by increased personal contact with clients in hospital and reduce turnaround time in pro
      • Room Steward at Fairmont Hotels & Resorts

      • Job Description Room Steward You are at the heart of the hotel! As a Room Steward, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable spac
      • Customer Service Team Leader at BIC

      • Job Description Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effective communication and mutual understanding. Focus on un
      • Supervisor Food & Beverage at Marriott

      • Position Summary Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is w
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      • F&B Supervisor-Banquet Operations at Marriott

      • Position Summary Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure
      • Laundry Attendant at Marriott

      • Position Summary Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requi
      • Bell Attendant / Boy / Stand at Marriott

      • Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you w
      • Guest Relations Agent at Marriott

      • Position Summary Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate i
      • Assistant Spa Manager at Marriott

      • Job Summary Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and
      • Live Operations Manager at Glovo

      • YOUR MISSION We are looking for a Manager to lead the Customer Service operations in Ukraine. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email a
      • Doorman at Accor

      • Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel stand
      • Customer Support & Credit Supervisor at Odoo

      • About the Role This role will oversee the operations of the Customer Support and Credit Associates in managing customer portfolios by ensuring that we provide the best service to Fresh Life Oper
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.