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Customer Care, Success and Service Jobs in Kenya (Page 148)

      • Duty Manager at Accor

      • Job Description Maintain highest  standards and quality of services in all operations to meet and exceed budgeted revenue targets and guests’ expectation Conduct daily briefing

      • Switchboard Operator at Accor

      • Job Description Answer all incoming calls via the switchboard in a professional and polite manner Provide exceptional service to our guests in every interaction by anticipating their needs, re

      • Receptionist at Stratostaff

      • Profile Introduction             Our client  in an Oil & Gas sector seeks to bring on board a Receptionist who will be resp

      • Director, Service Delivery at Sama

      • About the Job: Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be respons

      • Call Centre Agent at Old Mutual Kenya

      • Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming
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      • Head of Customer Experience at ENGIE

      • Job Purpose/Mission  The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages

      • Customer Service Assistant at Diversey

      • Responsibilities include: Conduct tele-sales and debt collection activities, making phone calls to customers to follow up on payments and orders assigned. Generate orders through tele-sales to

      • Restaurant Operations Lead at Ando

      • To join us on this mission, we are looking for a Restaurant Operations Lead. This is an exciting opportunity to join an early stage start-up and promising individuals will have tremendous growth as

      • Call Center Manager at M-Paya

      • What you’ll do We’re looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an u

      • Customer Manager at Dow

      • Responsibilities Manages account portfolio and prepares and implements sales plans. Leads and coordinates customer relationships working to understand customer needs and identify potential new
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.