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Customer Care, Success and Service Jobs in Kenya (Page 150)

      • Recovery Agents - Contract at Absa Bank Limited

      • Job Summary To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed st

      • Service Recovery Officer at SBM Bank

      • JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logged on CRM are duly tracked and cl

      • Patient Support Specialist at My 1health

      • About the Role As a Patient Support Specialist at My 1Health, you are vital in shaping the patient's experience. Your role is not just about direct interactions; it's about ensuring a seaml

      • Jobs at Corporate Staffing

      • Our client, one of the leading Travel Agency in the travel industry is looking to hire a Customer Service Executive who will be responsible for all interactions with our customers. He/she is to ens
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      • Current Opportunities at Corporate Staffing

      • Our client in the Hospitality industry is seeking to hire a Waiter/Waitress who will ensure World-Class service of Food and beverage to all patrons in the Restaurants, Bars, and Conferences Re

      • Customer Experience Specialist at Roche Kenya

      • The Position Roche in Nairobi is seeking a Customer Experience Specialist for Diagnostics. You will contribute to this role by forming a part of the Customer Services Team and you will report direc

      • Collections Agent at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment

      • CSE - Call Centre - Makl at Africare

      • Required Abilities: Adaptability and accountability. Fluency in multiple languages may be desired. Ability to ask prying questions and diffuse tense situations. Required Work Experience
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.