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Customer Care, Success and Service Jobs in Kenya (Page 146)

      • Customer Success & Sales Rep at Carhoot

      • Position Overview: We are seeking a highly motivated and customer-centric individual to join our team as a Customer Success Representative at our reputable car repair company. A
      • KSh 16,000 - KSh 30,000

      • Centre Manager - Maua at Africare

      • Key Responsibilities:  Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times. Staff Management: atte

      • Flight Attendant at Kenya Airways

      • Brief Description         Consistently deliver qualityservice in a safe and secure cabin environment that guarantees guest comfortand satisfaction. Detailed Descrip

      • Latest Recruitment at Corporate Staffing

      • Responsibilities Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns. Resolving customer complaints or issues in a timely and efficient man

      • Operations Representative (LPS) at Cigna

      • Your job at Cigna For this Customer Service Representative (CSR) role, we are looking to expand the Life & Protection Solutions team. Your role will include specialised tasks: process incoming
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      • Cashier at Kenya Methodist University (KeMU)

      • KeMU/KHSL /CS/3/1/2024 Duties and Responsibilities: Resolving customer complaints or issues. Putting takeout orders in containers or bags. Processing discounts and coupons. Assisting with
        • 18 January, 2024 location icon Meru

      • Reservations Officer at Micato Safaris

      • Reporting to the Reservation Manager, the main role for this position is making and confirming reservations for guests, handling incoming calls to the reservation department in a professional, effi

      • Care Excellence Executive at Jubilee Insurance

      • Job Ref. No: JHIL104 Role Purpose The job holder will be responsible for attending to intermediary, customer, and providers queries by determining their requirements, answering to these inquirie

      • Customer Experience Champion at Minet Kenya

      • Purpose for the Job To review all inbound and outbound calls from the Call Centre with the aim of picking out relevant issues raised through the call centre, providing resolution mechanisms, ide
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.