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Customer Care, Success and Service Jobs in Kenya (Page 168)

      • Outbound Collections Agent at Nimble Group

      • Key Performance areas COLLECTIONS MANAGEMENT Ensure that allocated collection target/s are achieved Ensure that allocated productivity target/s are achieved Use effective communication an

      • Customer Service Officer at NCBA Group

      • Job Purpose Statement  To deliever exceptional business performance by providing operational support and excellent customer service to Customers and all Asset Finance stakeholders Ideal Job

      • Admissions Associate at Zetech University

      • (Job Ref: ZU/10/Adv/13/2023) Duties and Responsibilities Reporting to the Lead Admission Officer, the position holder will be responsible for the following, amongst others: Answer inc

      • Field Service Assistant at M-KOPA Solar

      • Job Purpose: The main purpose of an M-KOPA Field Service Assistant is to serve mobility customers, ensuring that the operations at a Mobility Charging station or a Mobility Service center run Smoot

      • Gas Station Supervisor at Proto Energy

      • Must have skills Proper time management Good planning and organizational skills Strong leadership skills Good communication skills Detail oriented High level of integrity and ethics Ab

      • Graduate Customer Success Manager at Canonical

      • This role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers, you will also have a the portfolio assigned. Ubuntu is chosen by thousands
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      • Planning & Customer Care Officer at DNV GL

      • Local Unit & Position Description Under the supervision of the Operations Manager, The Planning & Customer care support will be assigned the following tasks  Being the local cont

      • Digital Client Support Analyst at Citi

      • The Digital Client Support team closely cooperates with Citi Service teams, Bankers and Product teams. Digital Client Support serves as 1st point of contact for corporate and commercial clients. Th
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.