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Customer Care, Success and Service Jobs in Kenya (Page 98)

      • Customer Service Officer at Old Mutual Kenya

      • Job Description Enforce underwriting controls including on-boarding, certificates, booking of business, and documentation. Implement underwriting guidelines, process, and procedure to ensure q
        • 13 February, 2025 location icon Thika

      • Provider Relation Supervisor at Cigna

      • Job Description Leads Provider Relations team consisting of experienced administrative, operative, and or technical roles in the Professional career track. Helps manage specific programs, projects

      • Call Center Representative at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to th

      • Call Centre - Nurse at Marie Stopes

      • REQUIREMENTS Qualifications: Diploma in Nursing from a recognised learning institution.  Courses in customer care, communication, sales, and marketing will be an added advantage. 
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      • Proposition Manager at NCBA Group

      • Job Purpose Statement The main purpose of this role is to develop and maintain a compelling and dynamic business segment value proposition, drive the implementation of segment proposition initiati

      • KYC & Quality Analyst at d.light

      • Job Description The job holder will be responsible for doing evaluations on each representative in various functions and be able to give constructive feedback and coaching with a view to enhancing

      • Customer Service Representative at Cigna

      • The Role & Responsibilities: We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of the role include (but are not limit
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.