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Customer Care, Success and Service Jobs in Kenya (Page 96)

      • Digital Telemarketer at CDL Human Resource

      • Our client is seeking an experienced Digital telemarketer to join their team and engage potential clients through outbound calls. This role involves researching potential leads, verifying phone num

      • Customer Support Associate at Kwara

      • We are seeking a highly driven Customer Support Associate to join our operations team. This role is ideal for someone who is driven by owning a process end-to-end and gets excited to do this as excell

      • Customer Service Analyst 1 - C09 at Citi

      • The Client Service Officer’s principal responsibility is to provide after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail.&nbs

      • Operations Associate at Kopo Kopo Inc

      • The Job:  The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’
      • KSh 30,000 - KSh 50,000
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      • Client Service Officer at Citi

      • The Client Service Officer (French speaking) is primarily responsible for providing after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e

      • Contact Centre Officer at I&M Bank

      • JOB PURPOSE Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking sup
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.