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Customer Care, Success and Service Jobs in Kenya (Page 96)

      • Front Desk Agent at Accor

      • Job Description We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring a positive and m

      • Porter at Accor

      • Job Description We are seeking an enthusiastic and customer-focused Porter to join our team. As a Porter, you will play a crucial role in creating a positive first impression for our guests and ens

      • Customer Experience Internship at CarePay Ltd

      • MAIN PURPOSE OF THE INTERNSHIP: Join us for a 3-6months program offering personal and professional growth as you work with experienced team members. We are looking for an intern to be part of our c

      • Telesales at Heritage Mabati

      • The Telesales Representative drives sales and delivers exceptional customer service. You will proactively make outbound calls and manage inbound calls to convert prospects into customers and foster st
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      • TOR: Call Center Service Provider at HEVA

      • Scope of Services The selected service provider will perform the following key functions: Inbound Services Handling participant inquiries related to: Loan application processes and status

      • Intake Care Supervisor at Cigna

      • The Role: As a supervisor you will support the team manager in managing a team of care representatives. Key to the role will be developing and coaching the team to deliver a high -quality customer

      • Visa Specialist at CDL Human Resource

      • Duties: Visa Application Process: Assist clients with completing and submitting visa applications, ensuring all required documents are provided and properly filled out. Documentation Review: V

      • Car Rental Specialist at CDL Human Resource

      • Customer Service: Greet customers and assist with car rental inquiries. Provide information about rental policies, insurance options, pricing, and vehicle choices. Handle customer complaints
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.