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Customer Care, Success and Service Jobs in Kenya (Page 97)

      • TOR: Call Center Service Provider at HEVA

      • Scope of Services The selected service provider will perform the following key functions: Inbound Services Handling participant inquiries related to: Loan application processes and status
      • Intake Care Supervisor at Cigna

      • The Role: As a supervisor you will support the team manager in managing a team of care representatives. Key to the role will be developing and coaching the team to deliver a high -quality customer
      • Visa Specialist at CDL Human Resource

      • Duties: Visa Application Process: Assist clients with completing and submitting visa applications, ensuring all required documents are provided and properly filled out. Documentation Review: V
      • Car Rental Specialist at CDL Human Resource

      • Customer Service: Greet customers and assist with car rental inquiries. Provide information about rental policies, insurance options, pricing, and vehicle choices. Handle customer complaints
      • Key Accounts Manager at CDL Human Resource

      • Role Purpose:  To develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues. This is to be a
      • Customer Service Representative at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to th
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      • Call Center Agent at Kilimall

      • Duties & Responsibilities: Respond promptly and professionally to customer inquiries via phone. Resolve customer complaints and provide solutions that align with company policies. Proces
      • Call Center Agent at Newark Frontiers

      • What You’ll Be Doing: Engage clients & negotiate debt repayment plans Resolve customer inquiries & complaints Meet daily & monthly debt recovery targets Prepare and submi
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.