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Customer Care, Success and Service Jobs in Kenya (Page 97)

      • Customer Support and Credit Associate at Fresh Life

      • About the Role This job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to Fresh Life Operators (FLOs)  (Fresh Life Toilets (FLT)
      • KSh 16,000 - KSh 30,000

      • Client Service Representative at Terden Limited

      • Our client, a busy cardiologist clinic in Nairobi, is seeking a dedicated and professional Client Service Representative to join our busy cardiologist clinic. The ideal candidate will be the first poi

      • Client Success Analyst at Savannah Informatics

      • The Client Success Representative will ensure exceptional client support and maximize their experience with our solutions and products. Serving as the primary contact, you will manage relationships, d

      • Call Centre Training Associate at BURN

      • About the role: Burn is looking for a Call Centre Training Associate to lead the training and knowledge transfer initiatives for BURN's call centres across Burn markets, supporting the compa

      • Call Centre Agents at Oasis Healthcare

      • Job Description Officers in this role will be responsible for providing exceptional customer service to patients, families, and healthcare providers through efficient handling of inbound and outbou

      • Client Service Analyst at Citi

      • The Client Service Analyst is responsible for providing clients with resolutions and support in coordination with the Client Service team. The overall objective of this role is to address external
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      • Customer Service Specialists (3) at Enhancesoft

      • This role combines support and success functions to ensure that our customers have a seamless experience with our products and services. You will be the primary point of contact for our prospects and

      • Call Center Representative at Influx

      • We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communi

      • Senior Team Leader-Customer Care at Solar Panda

      • The Customer Care Team Lead will oversee daily operations within the call center, ensuring seamless service delivery. This position involves leading and managing a team of Team Leaders, offering guida

      • Business Development - Intern at Zeraki

      • We’re looking for smart, driven, and gritty individuals to sell educational technology products to schools in Kenya. The job will involve onboarding new customers, supporting existing customers
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.