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Customer Care, Success and Service Jobs in Kenya (Page 95)

      • Call Centre Nurse Aide at Old Mutual Kenya

      • Job Description The Information Centre Care Agent is responsible for managing all incoming calls to Old Mutual Contact Centre 24/7.  Answer incoming telephone calls into the Call Center i

      • Customer Service Assistant at ICEA Lion Group

      • Job Summary Responsible for providing efficient and effective customer service to all customers: - internal and external, with the utmost level of consistency and quality. Key Responsibilities

      • Customer Service Assistant at Britam

      • Job Purpose:  To deliver exceptional customer service by managing customer interactions across all communication channels, ensuring timely and effective resolution of queries, and contribut

      • Outbound Calling Representative at TheJitu.com

      • As an Outbound Calling Representative, your mission will be to provide value to clients in a collaborative team environment. Key responsibilities: Outbound calling to generate leads for
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      • Telephone Operator at Chiromo Hospital Group

      • We are seeking a skilled Telephone Operator to manage inbound and outbound calls in a professional and efficient manner. The ideal candidate should have excellent communication skills, be adept at han

      • Customer Service Representative at M-Gas

      • Job Summary Provide excellent support and assistance to M-Gas customers so that they are completely satisfied with the M-Gas service and are delighted to use M-Gas for their cooking. Job Details
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.