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Customer Care, Success and Service Jobs in Kenya (Page 93)

      • Customer Relations Assistant at Java House

      • DUTIES AND RESPONSIBILITIES: Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Ensure that internal customers (all br

      • Relationship Manager at AMG Realtors

      • The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding.

      • Collections Officer at Baron Capital Limited

      • Responsibilities: Conduct follow-ups with clients on overdue loans through calls, messages, and field visits. Maintain accurate records of loan repayments and collection progress.  Addr

      • Client Success Manager at Talent Grid Africa

      • We are looking for a dynamic Client Success Manager to join our team, responsible for managing both client and candidate relationships and driving satisfaction throughout the recruitment process. In t

      • Customer Service Team Leader at Poa Internet

      • Mission Statement for the Role:  To provide leadership, support and guidance to Customer Service agents on shift in order to ensure swift and clear communication with customers in resolving th

      • Call Centre Agent at Newark Frontiers

      • Your Role: Collect outstanding debts and negotiate payment plans. Respond to customer inquiries and resolve complaints. Meet daily, weekly, and monthly targets. Requirements: Dipl
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      • Service Point Advisor at DHL

      • Role Context Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance customer experience that will

      • Customer Success Intern at Tier Data

      • We are looking for a proactive and customer-focused Customer Success Intern to join our team. This role is designed for fresh graduates eager to build a career in client support and success management

      • Call Center Agents at HCS Affiliates Group

      • Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and thei

      • Assistant Manager - Customer Service at 20Cube

      • We're seeking a detail-oriented and proactive Customer Service personnel to join our team. In this role, you'll be the critical link between our operations and clients, ensuring seamless commu

      • Customer Care Manager at Odoo

      • To support our rapid growth, we are seeking a Customer Care Manager who will play a crucial role in partnering with our customers throughout their journey with us—from adoption to expansion and
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.