Jobs Career Advice Post Job

Customer Care, Success and Service Jobs in Kenya (Page 91)

      • Eligibility Supervisor at Cigna

      • The Position:  A vacancy has arisen within GHB EU Eligibility Team, opening the opportunity for an enthusiastic, highly motivated, and driven individual to join our Operations Team in the
      • Customer Experience Lead at Airtel

      • Job Description This role of HBB Customer Experience Lead will report within Customer Experience Department. He/she will be responsible for developing and leading the customer lifecycle engageme
      • Client Retention Specialist at Nathan Digital

      • We are looking for a Client Retention Specialist to join our team and play a key role in maintaining and enhancing client relationships to ensure long-term satisfaction and loyalty. This role requi
      • Customer Service at Kilimall

      • Duties & Responsibilities: Handle Live Chat Tickets. Respond to WhatsApp chats. Follow Up on all raised customer issues to completion. Attain the required customer satisfaction rate.
      • Telesales Intern at Mogo Finance

      • What you will do: Call prospective customers and take them through the various Mogo products and terms (Car/Boda financing, Logbook loans etc)  Advise prospective and current customers by
      • Loan Recovery Officer at ENGIE

      • Job  Purpose/Mission  The Loan Recovery Officer is responsible for the receivables risk management (RRM). This includes among others, Portfolio management and Loan Workouts. Responsibi
      • Eligibility Representative at Cigna

      • Main Responsibilities:  Maintain the membership database, by accurately recording and updating information received  Ensure all membership updates adhere to policy terms and conditio
  • Get new Customer Care, Success and Service jobs on Telegram.Subscribe on Telegram
      • Head of Customer Service at Fracht Group

      • ROLE OVERVIEW The Head of Customer Service will be responsible for planning, executing, supervising, and leading all customer service activities at our Mombasa branchThis role requires a proacti
      • Customer Service Executive at Fracht Group

      • Fracht Kenya, a leading logistics and freight forwarding company, is looking for a Customer Service Executive to join our Mombasa branch. This role is responsible for cargo tracking, customer communic
      • Associate Customer Service at I&M Bank

      • Purpose The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention. Primary Responsibilities Receive
      • Manager, Voice Of Customer at NCBA Group

      • Job Purpose Statement Responsible for the strategy, design and solutioning of a holistic Voice-of-Customer (“VOC”) and Customer Insights Programme to embed a data-led, customer-centric
Latest Jobs in Kenya Latest Customer Care, Success and Service Jobs

Subscribe to Job Alert

 

Join our happy subscribers

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.