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Customer Care, Success and Service Jobs in Kenya (Page 89)

      • Client Service Executive at Reelanalytics

      • Reelanalytics provides comprehensive data-driven solutions encompassing business intelligence, research and advisory services, strategy consulting, and media intelligence. As a Client Service Executiv
      • Client Service Officer at CIC Insurance

      • PURPOSE: To manage clients within the medical business to achieve efficiency in service delivery through various activities that enhance the customer experience. PRIMARY RESPONSIBILITIES: SER
      • PSO- Provider Intake Supervisor at Cigna

      • The Position: The PSO- Provider Intake supervisor role is an opportunity for an enthusiastic, highly motivated and driven individual to join our Intake Operations. As an intake Supervisor, you w
      • Medical Representative at Cipla

      • Assess customer needs, promote / sell products from new and existing customers through formulating and building positive trust relationships. Conduct presentations to doctors and allied staff in
      • Customer Experience Leader at Tetra Pak

      • Job Summary Are you a professional with an excellent business mindset, customer understanding and interest in partnering in a multi-discipline and multi-cultural team, then you should apply for thi
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      • Customer Experience Executive at Liberty Life

      • The Customer Experience Executive is responsible for building sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and reten
      • Global Concierge at And Beyond

      •  A personal, bespoke global ‘access platform’ for direct, indirect guests and travel partners to provide a paid for bespoke service to guests travelling with &Beyond in Africa and
      • Eligibility Representative at Cigna

      • Reporting to the Eligibility Supervisor, you will be responsible for maintaining Cigna’s membership database. You will process requests from internal and external customers reviewing the request
      • National Customer Manager at DHL

      • Plan, organise and direct the Key Accounts Group in country in order to achieve targeted revenues and profitability. Key responsibilities Manage and develop a portfolio of prospects and exist
      • Reservations Specialist at Bobu Africa

      • Role Description The Reservation Specialist will support the head of reservation by handling day-to-day tasks and ensuring accurate execution of booking and reservation processes. Key Respo
      • Reservations Consultant at And Beyond

      • KEY OUTPUTS: Constant, consistent interaction and clear communication with colleagues, agents, operators' guests and suppliers, telephonically and via email. Creative and out of the box pl
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.