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Customer Care, Success and Service Jobs in Kenya (Page 89)

      • Call Centre at Sheer Logic

      • Roles summary. Meet and exceed performance targets, including customer satisfaction, call quality, productivity, and adherence to schedule. Timely Service desk complaints tickets closure to pr

      • Customer Care Representative at M-KOPA Solar

      • In this role, you will be the first line of support for our customers, providing exceptional service across calls, chats, and tickets, while also supporting onboarding, after-sales, and

      • Invoicing Clerk at BlackIvy Group

      • Invoice and Credit Note Processing: Generate invoices for all orders to customers and other SimpliFine outlets. Capture orders and generate order confirmations Generating and issuing invoice

      • Call Center Operations Manager at 4G Capital

      • We’re looking for a strategic and performance-driven Call Center Manager to lead our sales, collections, and retention operations for a key digital lending product. This role is a critical drive

      • Call Center Intern at Mogo Finance

      • What you will do: Contact customers to negotiate and establish mutual beneficial repayment schedules and terms. Process and organize debt collection correspondence and related documentation.

      • Customer Service Intern at Akothee Safaris

      • Are you passionate about travel, tourism, and hospitality? Are you eager to gain hands-on experience in one of Kenya's most dynamic travel companies? Akothee Safaris is now accepting application
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      • Donut Artist at CDL Human Resource

      • As a Donut Artist, you will represent our client brand by providing excellent customer service and preparing high-quality Donut Designs. You’ll greet guests, take orders, handle food safely,

      • Digital Collections Agent at HFCB Kenya

      • Principle Accountabilities Negotiation. Develop and refine negotiation skills to maximize the recovery of delinquent accounts while maintaining positive customer relations. Customer Outreach
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.