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Customer Care, Success and Service Jobs in Kenya (Page 87)

      • Member Care Manager at Stratostaff

      • DUTIES AND RESPONSIBILITIES    Cultivating a Member-Centric Culture Foster a deep-rooted commitment to understanding and prioritizing member needs. Train staff to adopt a proactive

      • Customer Support and Credit Associate at Fresh Life

      • About the Role This job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to Fresh Life Operators (FLOs)  (Fresh Life Toilets (FLT)
      • KSh 16,000 - KSh 30,000

      • Customer Service Agent at InstaHR

      • Main responsibilities: Receive and process customer inquiries (via phone and email); Optimize communication and relationships with various stakeholders; Report, follow up, document and take

      • Client Relation Officer at CIC Insurance

      • PURPOSE: To manage clients within the medical business to achieve efficiency in service delivery through various activities that enhance the customer experience.  PRIMARY RESPONSIBILITIES:

      • Customer Service - Internships at ShopIt Store

      • Customer Engagement: Provide accurate and timely information to assist customers throughout the purchasing process Order Processing: Keep customers informed about the status of their orders, ensu

      • Customer Service Agent - DRC at BURN

      • Objective: The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.  To ensure daily Business KPIs are met w
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      • Service Account Manager at Airtel

      • Responsibilities The role holder duties will include but not limited to: Actively participate in the implementation of the CSM (Client Service Management) organization and the Service Account

      • Customer Sales Agent at Influx

      • Responsibilities Responsibilities include, but are not limited to: Providing a high level of customer service to customers via inbound calls and emails Thoroughly research and reply to reque

      • CRM Specialist at NCBA Group

      • Job Purpose Statement The primary goal of this role is to provide day-to-day support, work on deployment, customization, and integration of various CRM services and related technologies. The indivi

      • Eligibility Representative at Cigna

      • Main Responsibilities:  Maintain the membership database, by accurately recording and updating information received  Ensure all membership updates adhere to policy terms and conditio

      • Customer Service Officer at Incredo Finance

      • Duties and responsibilities: Ensure provision of quality service to customers (Champion excellent client experience). Handling various routine inquiries received by phone and emails from inter
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.