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Customer Care, Success and Service Jobs in Kenya (Page 90)

      • Senior Reverasion Specialist at Bobu Africa

      • The Reservation Assistant will support the head of reservation by handling day-to-day tasks and ensuring accurate execution of booking and reservation processes. Job Requirements At leas

      • Eligibility Representative at Cigna

      • What would a typical day look like for an Eligibility Representative? As an Eligibility Representative, you are part of a team of young and international colleagues and every day you come across

      • Customer Service Representative at Cigna

      • What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely m

      • Contact Centre Manager at CIC Insurance

      • PURPOSE: Reporting to the Group Head of Customer Experience, the Contact Centre Manager will be responsible for the overall management, performance, and development of the Contact Centre. This role

      • Contact Centre Executive at CIC Insurance

      • PURPOSE: Reporting to the Contact Centre Manager, the role holder will provide exceptional customer service in respect to all lines of business for all CIC subsidiaries. PRIMARY RESPONSIBILITIES
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      • E-Commerce Operations Analyst at Aquantuo

      • Reporting to: E-Commerce Operations Supervisor Job Summary The E-Commerce Operations Analyst is integral to the smooth execution of the company’s e-commerce operations. This role focuse
      • KSh 16,000 - KSh 30,000

      • Customer Success Intern at Peach Cars KE

      • Job Overview The Customer Success Intern will receive training to assist with inbound and outbound communication with customers. The intern will learn to direct customers to the appropriate team,

      • Client Service Representative at Terden Limited

      • Our client, a busy cardiologist clinic in Nairobi, is seeking a highly organized, proactive, dedicated and professional Client Service Representative for the Appointment Booking Office. The primary
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.