Job Purpose Statement
Develop and maintain a conducive employee relations and wellness environment through providing the HR Business Partnering team and the organisation as a whole with guidance o
Job Purpose:
The Employee Experience Creative Designer and Communications Associate is responsible for creating and managing visual and written communications for employee engagement, culture tr
KEY PRIMARY RESPONSIBILITIES
Handle Inbound and Outbound engagements.
Address product enquiries to conclusion in a bid to have first call solution at all times;
Communicate and coordinate wi
Job Description
To control and manage medical benefit utilization through preauthorization and case management activities and ensure quality, appropriate cost effective care and good customer se
JOB SUMMARY
Lead Employee Banking (EB) by partnering with Corporate, Commercial & Institutional Banking (CCIB), Business Banking (BB) (incl. Medium Enterprises (ME)) to originate global, reg
Job Description
A Temporary employee in the Rest of Africa business.
Provides a service as a temporary employee covering many fields.
Closing Date
01 November 2023
What You'll Work On
A documented process outlining how to administer a top-down, peer-to-peer, or a full 360 employee review process
A communication plan to share the process with others i
Job Purpose:
Under the direction of the Chief Executive Officer, the incumbent will be responsible for bridging the gap between customers and the brand to ensure that the touchpoints across the cus
We're looking for a Member Experience Associate to help us provide excellent member support and help us accelerate adoption of Antara Health Navigation.
Responsibilities
Understand m
Job Purpose Statement
The Customer Experience Design Lead is responsible for our customer’s end-to-end and future-state journey. CX Design Lead is a collaborator and cultivator who works with
What this job can offer you
Move fast through strong collaboration with Product Design, Engineering and Go-To-Market teams to bring product through all phases of product development including id
What this job can offer you
Develop, own and communicate a clear and inspiring vision and strategy for our Employee Lifecycle team
Maintain a prioritized roadmap shipped via a series of iterat
What is the expected output of this role?
Strategic Vision:
Develop a clear vision and strategy for transforming the call center into a customer success-driven team.
Align the team's goal
Job Purpose: To position customer experience as a key lever to drive customer acquisition, retention, and brand evangelism, embedding customer centricity.
Job Summary: The Regional Customer Exper
This consultancy is in UNEP's Corporate Services Division, Enterprise Solutions Section at the Nairobi duty station, fully working in the office. The incumbent will report to the Information Sy
About the Role:
Apollo Agriculture is seeking experienced customer experience professionals to join our Telesales team as Customer Experience Agents. As a Customer Experience (CX) Telesales Agent a
Key Responsibilities:
The Customer Experience Lead plays a critical role in analyzing and driving improvement for the overall customer experience for a company. They are responsible for gathering a