Career Opportunities at Tavevo Water and Sewerage Company Limited

Ref: TVO/04/2023/001

GENERAL PURPOSE

To perform all required pipefitting tasks, safely, consistently and in accordance with the company requirements, procedures andspecifications.

DUTIES AND RESPONSIBILITIES

• Routine inspection and reporting of pipes, water tanks, washouts and valves for leaks, bursts, no water and illegal connections.
• Inspecting and verification of reported pipes, water tanks, washouts and valves for leaks, bursts, no water and illegal connections.
• Promptly prepare and submit requisition for repairs, resolving no water issues and dismantling illegal connection.
• Promptly collect repair material and undertake quality repair work for leaks, burst, no water issues and illegal connections and submit report of completed work.
• Assessment of new customer connection requirements, prepare requisition for pipe, fittings and other material for new customer connection.
• Any other duties as maybe assigned by your supervisor from time to time.

Personal Specifications

For appointment to this grade, an officer must have: -

• A minimum of a KCSE or at least three (3) years experience in plumbing and pipefitting works
• Plumbing/pipefitting Grade III certificate will be an added advantage
• Good communication, organization and time management skills
• Good interpersonal skills to work in a team

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GENERAL PURPOSE

To undertake routine checks of pumps and plan the schedule of pump operation

DUTIES AND RESPONSIBILITIES

• Undertake daily checks of pump, control panel, sump and rising main as prescribed in operation manual before staring the pump record and submit report
• Daily start and stop pump(s) according to the approved operation schedule, record timings and submit report
• Routine checkup of pumping system as per operation manual record and submit monthly report.
• Daily morning check and report of water meter inflows(production), water meter outflows (distribution), water levels in storage tank and inlet and outlet pipeline water pressure
• Daily operation of rationing and control valves as per approved rationing programme record and submit report.
• Prepare and submit ad-hoc and or monthly, quarterly and annual reports submit to your supervisor for management decision. 

Personal Specifications

For appointment to this grade, an officer must have: -

• A minimum of a KCSE or at least three (3) years of relevant work experience
• Good communication, organization and time management skills
• Good interpersonal skills to work in a team

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Ref: TVO/04/2023/003

GENERAL PURPOSE

Inspection, unblocking and cleaning of waste water

DUTIES AND RESPONSIBILITIES

• Inspection,unblocking and cleaning of waste water inspection chambers and sewerage pipelines record and submit report.
• Removal and disposal of sludge as shall be directed by your supervisor recordand submit report.
• Daily operation and maintenance of sludge drying beds, waste water treatment lagoons, decentralized waste water treatment facilities and sludgehandling facilities record and submit report.
• In liaison with your supervisor assess waste water asset condition, make recommendations for improvement or repair, make requisition for requirements to resolve observed issues, repair and or resolve confirmed
• issues record and submit report.
• In liaison with your supervisor promptly assess and resolve reported problems record and submit report

Personal Specifications

For appointment to this grade, an officer must have: -

•  A minimum of KCSE or at least three (3) years experience as a Waste Water System Attendant
• Must be in good physical health
• Must be knowledgeable in general occupational, safety and health standards
• Good communication, interpersonal and time management skills

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Ref: TVO/04/2023/004

GENERAL PURPOSE

To ensure optimum performance of water treatment works as per the company operation manual

DUTIES AND RESPONSIBILITIES

• Undertake daily checks of the water treatment works as prescribed in the operation manual record and submit report.
• Operation and maintenance of the treatment works as prescribed in the operation manual record and submit report.
• Daily morning check and report of water meter inflows(production), water meter outflows (distribution), water levels in storage tank and inlet and outlet pipeline water pressure
• Undertake mixing and dosing of water treatment chemicals into the water at the dosing units, water sump and water storage tanks in the approved quantities as shall be instructed.
• Record and submit report on chemicals received, used and the quantities remaining
• Any other duties as maybe assigned by your supervisor from time to time.

Personal Specifications

For appointment to this grade, an officer must have: -

• A minimum of a KCSE or at least three (3) years of experience as a water operator
• A Certificate in Water Supply Operator from a recognized institution will be an added advantage
• Good communication, interpersonal and organization skill

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Ref: TVO/04/2023/0 05

GENERAL PURPOSE

To ensure prompt reading and reporting of meters in the approved meter cycle

DUTIES AND RESPONSIBILITIES

• Ensure the Mobile Meter reading Assistant is stored safely, diligently used and maintained and in good working condition at all times.
• Promptly record and report in a prescribed format observed anomalies on the Mobile Meter reading Assistant as shall be directed by your supervisor.
• Promptly inform your supervisor in the event you have not received the meter reading data by the due date.
• Undertake meter reading according to the approved meter reading cycle
• Undertake meter reading according to the approved format.

For appointment to this grade, an officer must have: -

• A minimum of a KCSE or at least three (3) years of experience as a meter reader
• A Meter Installation Certificate from a recognized institution will be an added advantage
• Good communication, interpersonal and time management skills

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Ref: TVO/04/2023/006

GENERAL PURPOSE

To ensure prompt, fair and satisfactory customer service to the clients of the company

DUTIES AND RESPONSIBILITIES

• Receive, promptly record and resolve customer orders, requests, applications, inquiries and complaints related to water supply, billing, waste water and any other issue.
• Receive, promptly record and escalate to branch manager, operation manager commercial, operation & maintenance manager water, operation & maintenance manager waste water and transport officer on customer orders, inquiries and
• complaints related to water supply, billing, waste water and any other relevant issue 
• Advice customer on conditions required to update customer account details, superseding of account, stop billing, account termination and new account application seek clearance from your supervisor and update.
• Create superseded account, new account, stop billing, terminate account, and update account details, new customer connection application information and connection approval details in the billing system.
• Check system and give confirmation to requested clarification on customer payments. 
• Prepare ad-hoc and monthly reports included but not limited to customer orders inquiries and complaints categorized to reported, resolved and pending. All by customer category, overall, per branch and per meter reading book send to your supervisor for clearance andany other for management decision.

Personal Specifications

For appointment to this grade, an officer must have: -

• A minimum of KCSE or at least three (3) years experience in customer care/service work
• A Diploma in Marketing, Reception, Business Management, Business Administration or any equivalent certificate from a recognized institution will be an added advantage
• Good communication, interpersonal and time management skills
• Proficiency in computer skills

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Ref: TVO/04/2023/007

GENERAL PURPOSE

To ensure accurate and prompt recording of customer information and payments

DUTIES AND RESPONSIBILITIES

• Collect debtors and customer disconnection list from your supervisor.
• Promptly collect customer contact information record and submit report to your supervisor and customer care officer.
• Advise customer to visit or contact customer care office to update customer account details.
• Request and record customer payments receipts and confirm with office.
• Undertake disconnection and or reconnections as per approved disconnection and or reconnection list or as shall be instructed by your supervisor.
• Prepare and submit report in the prescribed format after every assignment on any issues, observed challenges, conclusion of findings and recommendations.

Personal Specifications

For appointment to this grade, an officer must have: -

• A Diploma in Marketing, Business Management, Business Administration or an equivalent certificate from a recognized institution.
• At least three (3) years of experience as a commercial officer
• Good communication and interpersonal skills
• Demonstrate a high customer-focus attitude

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Ref: TVO/04/2023/008

GENERAL PURPOSE

To ensure an accurate, efficient and effective customer billing is achieved in the company

DUTIES AND RESPONSIBILITIES

• Promptly generate meter reading books in the billing system according to the approved Billing cycle and send to Information Communication Technology (ICT) officer through the billing system.
• Promptly confirm from ICT officer, access linked meter reading books in meter reading system and assign to Meter readers.
• Promptly confirm receipt of submitted meter readings in meter reading system and send to billing system verify Meter reading photograph against the submitted corresponding meter readings and correct submitted mismatched readings in the billing system.
• Generate Exceptional/Anomaly reports submit to and instruct meter reader to address, collect feedback update submitted information in billing system, record and submit report of noted issues to your supervisor.
• Generate ad-hoc and or monthly customer water bill(s) per meter reading book send to your supervisor for clearance, collect and send approved bills to ICT officer for onward delivery to customers

Personal Specifications

For appointment to this grade, an officer must have: -

• Diploma in ICT, Business Management, Business Administration or any equivalent or relevant certificate from a recognized institution.
• At least three (3) years experience as a billing officer
• Good communication, interpersonal and time-management skills
• Proficiency in computer skills

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Ref: TVO/04/2023/009

DUTIES AND RESPONSIBILITIES

• Making, answering, routing phone calls to the correct person, taking and delivering messages.
• Receiving, resolving, escalating inquires and giving feedback.
• Write, receive, reply, sort and distribute routine correspondences
• Taking oral dictation; word and data processing from manuscripts.
• Handling both incoming and outgoing correspondence memos, letters and forms.
• Assist in preparation of regularly scheduled reports including processing, typing and formatting report
• Develop, coordinate office procedures and update administrative
• Any other duties as may be assigned by your supervisor from time to time

Personal Specifications

For appointment to this grade, an officer must have: -

• A Diploma in Secretarial Studies from a recognized institution
• Have relevant work experience of not less than three (3) years in a reputable organization.
• Proficiency in computer skills
• Good communication, interpersonal and time management skills

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GENERAL PURPOSE

Undertake daily and routine cleaning

DUTIES AND RESPONSIBILITIES

• Undertake daily and routine general cleaning of compound, offices, office furniture and equipment and any other item as shall be directed by your supervisor.
• Orderly arrangement of office furniture and equipment shall be directed by your supervisor.
• Disposal of generated office waste as shall be directed by your supervisor.
• In liaison with your supervisor prepare work plan and requirements and submit for approval.
• Inspection, recording and reporting of noted or observed defects on including but not limited to office structures, doors, windows, ceilings, office furniture and equipments and any other item.
• Any other duty as may be assigned by your supervisor from time to time.

Personal Specifications

For appointment to this grade, an officer must have: -

• A minimum of a KCSE or at least three (3) years of experience as an office assistant
• Have excellent communication, organization and time management skills
• Good interpersonal skills to work in a team

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Ref: TVO/04/2023/011

GENERAL PURPOSE

To process invoices, keep track of payments and safeguard income by confirming and publishing receipts

DUTIES AND RESPONSIBILITIES

• Daily prompt reporting to supervisor for assignment as per agreed work plan.
• Receive and post in accounting system invoices from other internal departments and file appropriately as they await payments.
• Promptly collect pre-requisite documents including but not limited to petty cash claims, end month dues (salaries & wages), invoices raise respective vouchers as assigned by supervisor.
• Forward prepared payment vouchers to supervisor for examination, Head of Finance Department for clearance and Managing Director for approval.
• Promptly collect staff imprest requests, raised warrants, surrenders and forward the same to supervisor for examination, Head of Finance Department for clearance and Managing Director for approval.
• Prepare and dispatch cheques for approved payment vouchers to payee’s either by banking or calling for collection.
• Any other duty as may be assigned by your supervisor from time to time.

Personal Specifications

For appointment to this grade, an officer must have: -

• Diploma in Accounting, Business Management, Business administration or a minimum of a CPA III
• A Bachelors Degree in Commerce, Business Management or Business Administration- Accounting or Finance option from a recognized institution will be an added advantage
• At least three (3) years of experience in accounts receivables work
• Good communication, interpersonal and time-management skills

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Ref: TVO/04/2023/012

GENERAL PURPOSE

Transportation of materials and staff to various sites after sanctioned to undertake the journey.

DUTIES AND RESPONSIBILITIES

• Carry out daily checks on the vehicle before operating the vehicle, record and report any anomalies noted and maintain register.
• In liaison with the transport officer resolve all reported anomalies before operating the vehicle.
• Ensure to always clean and maintain the vehicle in a clean and operational status.
• Ensure vehicle is adequately fuelled and in good operating condition before commencing any journey.
• Drive company vehicle according to the prevailing traffic laws and company policy while carrying company staff, materials and equipment to approved destination.
• Ensure safety of passengers, materials and equipments during the journey.
• Ensure to adhere to the approved travel route during a journey.
• Ensure security of the vehicle on and off the road.
• Update vehicle work ticket and obtain authorization to travel before any journey.
• Daily update of the work ticket.
• Undertake Routine checks, servicing and maintenance of vehicle according to manufacturer’s operation manual.
• Undertake routine inspection, detection and reporting any observed defects or malfunction.
• Ensure the vehicle and driver is compliant to all legal requirements before commencing of journey.

Personal Specifications

For appointment to this grade, an officer must have: -

• A minimum of a KCSE or relevant work experience of not less than three (3) years in a reputable organization
• Possession of a valid driving license (Class BCE).
• Possession of a suitability/ Occupational Test, Grade 2 Certificate will be an added advantage
• Have excellent communication, interpersonal and time management skills

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Ref: TVO/04/2023/013

Job Purpose

The Supply Chain Management Officer is responsible to the Supply Chain Management Officer for interpretation and application of the Public Procurement and Asset Disposal Law and support the Tavevo Water and Sewerage Company’s Supply Chain processes in procurement, stores/inventory management and contract management.

KEY RESPONSIBILITIES

• Ensuring the implementation and interpretation of supply chain management policies, regulations and procedures;
• Oversee the procurement processes and procedures to ensure compliance with the Public Procurement and Asset Disposal Act 2015, Public Procurement and Disposal Regulations, 2006 and other laws and policy documents that impact on procurement;
• Ensure to advise the Board on supply chain management matters;
• Timely prepare annual procurement plans for goods and services;
• Ensure security and proper preservation of stores;
• Collect reports, compile, prepare and submit ad-hoc and or monthly, quarterly and annual reports submit to your supervisor for management and board decision.

QUALIFICATION

• A Bachelors Degree in Procurement and Supplies Chains Management Procurement and Logistics, Commerce, Business Administration (Supplies Management Option), Economics or other relevant and equivalent qualifications from a recognized institution
• At least three (3) years of relevant work experience in a reputable organization
• Must be a Full member to a professional body either KISM or CIPS or both.
• Must be a Certified Supplies Practitioner by KISM
• Good communication, organization and time management skills

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Ref: TVO/04/2023/014

Job Purpose

The Supply Chain Management Officer- Stores is responsible to the Supply Chain Management Officer for interpretation and application of the Public Procurement and Asset Disposal Law and supports the Tavevo Water and Sewerage Company’s Supply Chain processes in procurement, stores/inventory management and contract management.

KEY RESPONSIBILITIES

• Daily and ad-hoc assessment, reconciliation, recording and reporting of available stock, supplied stock and issued stock including any observed variance.
• Control critical areas of the stock system including but not limited to monitor and establish rate of consumption of stock, establish minimum and maximum order levels, to avoid shortage or unnecessary abundance of items in stores, advise supervisor on stock outs and process internal requisition for approval.
• Promptly collecting, receiving and processing of requisitions from other departments and submit to supervisor.
• Continuously follow up on orders made, receive, promptly ensure inspection and acceptance, issuing of goods entering in respective bin cards or register, receiving and issuance voucher and maintain all transaction records.
• Issue gate pass for any asset or goods issued out requiring to be moved out from any company premises to other destination

QUALIFICATION

• A Bachelors Degree in Procurement and Supplies Chains Management Procurement and Logistics, Commerce, Business Administration (Supplies Management Option), Economics or other relevant and equivalent qualifications from a recognized institution
• At least three (3) years of relevant work experience in a reputable organization
• Must be a Full member to a professional body either KISM or CIPS or both.
• Must be a Certified Supplies Practitioner by KISM
• Good communication, organization and time management skills

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Ref: TVO/04/2023/019

Job Purpose

The Supply Chain Management Officer is responsible to the Managing Director for interpretation and application of the Public Procurement and Asset Disposal Law and oversees the Tavevo Water and Sewerage Company’s Supply Chain processes in procurement, stores/inventory management and contract management.

KEY RESPONSIBILITIES

• Leading in Formulating & developing policies, plans and strategies in the areas of supply chain; including risk management and contractor performance measurement plans.
• Ensuring the procurement and asset disposal processes are carried out in compliance with the procurement and asset disposal Law.
• Ensuring development and review of the annual procurement and asset disposal plans in line with the Law and monitoring their implementation.
• Providing procurement professional opinion to the MD on all procurement contracts for goods, works, services and consultancies
• Providing professional advice to the Corporation as required in relation to procurement and asset disposal processes.

QUALIFICATION

• Be a holder of Bachelor’s Degree in any of the following: - Procurement and Supplies Management, Procurement and Logistics, Commerce, Business Administration (Supplies Management Option), Economics or other relevant and equivalent qualifications from a recognized Institution.
• At least (5) years experience, three (3) of which should be in senior management position.
• Must be a Full member to a professional body either KISM or CIPS or both
• Must be a Certified Supplies Practitioner by KISM
• Good communication, organization and time management skills

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Ref: TVO/04/2023/018

GENERAL PURPOSE

Assist in planning and coordinating recruitment, training and performance management of staff members in the company

DUTIES AND RESPONSIBILITIES

• In Liaison with your supervisor implement HR policies related to recruitment, promotions, and performance management.
• Ensure to participate in the development and preparation of work plan and budget.
• Ensure to recruit and select staff of the right calibre including preparation of job adverts, shortlisting, interviewing, reference checking and making offers to candidates.
• Ensure to develop an orientation programme and oversee staff induction for new hires.
• Promptly conduct training needs assessment and coordinate organization training needs assessment in liaison with Heads of Departments and organize staff training sessions, workshops and activities

Any other duties as may be assigned by your supervisor from time to time.

Personal Specifications

• Hold a Diploma in Human Resource Management from a recognized institution.
• A Bachelors Degree in Commerce, Business Management or Business Administration- Human Resource Management Option from a recognized institution will be an added advantage
• Have at least Three (3) years of experience in human resource management
• Valid membership to IHRM
• Have sound knowledge of Kenyan Labor Laws
• Excellent communication skills, both oral and written
• High level of integrity and ethics
• Strong computer skills in basic software (MS- Word, Excel and PowerPoint)

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Ref: TVO/04/2023/017

GENERAL PURPOSE

To provide leadership in the Branches and to give effective and efficient supply of water within the zone

DUTIES AND RESPONSIBILITIES

• Manage the branch administrative duties, provide effective leadership and managerial support to employees to foster a cohesive and motivated team.
• Coordinate customer care, public relations, commercial, technical, and administrative activities.
• Manage and ensure timely maintenance of water supply, and waste water systems at the branch level to avoid interruption in water distribution.
• Coordinate and facilitate repair, rehabilitation of water and waste water systems and facilitate minor pipeline extensions.
• Ensure and keep track of water production, water distribution and system pipeline pressures at critical points as well as ensure adequate and equitable water distribution through customer connections as well prompt distribution through water bowsers.

Personal Specifications

• Be a holder of Diploma in Business Management, Business Administration, Social Sciences or its equivalent from a recognized institution.
• A Bachelor’s Degree in Business Management, Business Administration, Social Sciences or its equivalent from a recognized institution will be an added advantage.
• Membership to a professional body will be an added advantage.
• At least Three (3) years of relevant work experience
• Proficiency in Computer skills

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Ref: TVO/04/2023/015

GENERAL PURPOSE

Sampling, collection, testing and analysis as required by WASREB

DUTIES AND RESPONSIBILITIES

In liaison with the Supervisor:

• Prepare and submit water quality test results and analysis and maintain test reports.
• Advise the technical team on the water quality levels and appropriate actions to be taken.
• Operate and maintain water quality testing and analysis laboratory.
• Sustain quality standards and specifications.
• Operate and maintain safe custody of materials, tools and equipment for water quality testing and analysis.
• Any other duties as may be assigned by your supervisor from time to time.

QUALIFICATION

• Be a holder of a Diploma in Analytical Chemistry or an equivalent qualification from a recognized institution.
• At least three (3) years experience as a Water Quality Officer
• Proficiency in Computer skills
• Good communication, interpersonal and time management skill

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Ref: TVO/04/2023/016

GENERAL PURPOSE

The undertake Maintenance of all the electro-Mechanical Infrastructure in the organization

DUTIES AND RESPONSIBILITIES

• Undertake in liaison with approved service providers installations, testing and supervision of electromechanical equipment as shall be instructed by supervisor.
• Undertake routine checks, servicing, testing and maintenance of Electro Mechanical equipment’s including but not limited to pump and control panel as prescribed in operation and maintenance manual record and submit report.
• Undertake prompt ad-hoc checks, servicing, repairs, testing and maintenance of Electro- Mechanical equipment’s including but not limited to pump and control panel as prescribed in operation and maintenance manual record and submit report.
• Undertake in liaison with your supervisor review, planning andpreparation of operation schedule for pump(s) and other electromechanical equipment’s as shall be guided by designers and manufacturers operation manual and requirements, record and submit report.
• Promptly record and report in a prescribed format observed anomalies analysis of findings, conclusions and recommendations for the Electromechanical equipment’s

QUALIFICATION

• Be a holder of Diploma in Mechanical Engineering- plant option, Electrical Engineering or equivalent qualification from a recognized institution
• At least three (3) years of relevant work experience
• Membership to the Engineers Board of Kenya will be an added advantage
• Proficiency in Computer skills
• Good communication, interpersonal and time management skills