Careers at Fairmont Hotels & Resorts

Job Description

• Preparation and storage of menu items, in accordance with established. procedures and quality standards and hygiene standards of the hotel.      
• Kitchen maintenance and cleaning, following food safety requirements.
• Maintaining and ordering stocks and supplies.
• Ensure all items are kept properly and labelled.

Qualifications

• Certificate or Diploma in Food and Beverage Production or related field
• At least 1 year previous work experience
• Good knowledge on HACCP and other procedures in Food Production

Additional Information

Your team and working environment:

• Dynamic working environment.
• Defined development career path.
• Friendly and supportive team

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Job Description

• To supervise the assigned station / section. Produce a consistent, high-quality product, ensure a courteous, professional, efficient and flexible service consistent with our standards, policies & procedures in order to maximize guest satisfaction.
• Actively share ideas, opinions and suggestions to improve the environment and menus
• Ensures that food is stored, prepared and secured hygienically and safely
• Assists in maintaining standards of hygiene and cleanliness in all kitchen and related areas         
• Ensures mise-en-place and preparation procedures are correctly followed
• Ensure daily purchases are used economically according to needs and established policies 
• Carry out stocktake and ensure actions are taken if discrepancies occur
• Is fully conversant with all health and safety, fire and emergency procedures

Qualifications

• At least 1 Year previous experience in a similar capacity
• Diploma in Culinary Arts or related field
• Good knowledge on HACCP and other procedures in Food Production

Additional Information

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

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Job Description

• Preparation and submission of group proposals in accordance with guidelines set by sales executives.
• Ongoing assistance in the maintenance of the group database.
• Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Sales Manager.
• Keep the archive in order and documentation accessible to the rest of the team.
• Participate in the reception and operations of groups and events together with the Conference Welcomer.
• Acquire the necessary knowledge related to Marketing and Communication for a better performance of the assigned tasks.
• Provide an efficient, friendly, and professional service to all guests up to Sofitel brand standards.
• On behalf of Movenpick Hotel, establish positive relationships with clients.
• Take responsibility for ensuring that all required tasks are completed accurately and within deadlines.
• Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company. 
• All similar and/or equivalent duties inherent to the internship itself.

Qualifications

• Student currently studying Media & marketing or any other related fields.
• Strong social and communication skills to build valued relationships.
• Proactive, enthusiastic, and attentive to detail work attitude.
• You don't have to be a specialist already, but you are eager to learn.

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Job Description

• Providing excellent waiter service to guests to ensure guest satisfaction
• Learn to take customer orders and delivering food and beverages
• Learn using the POS system diligently, entering orders and making corrections if necessary
• Learning food and beverage content in order to making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Carry out set standards and procedures to ensure all tasks and responsibilities are carried out in a timely manner
• Communicating effectively with colleagues and guests alike in order to secure a smooth and accurate transition of information
• Carry out all roles and functions of the F&B department

Qualifications

• Currently a Hospitality student.
• Is known as enthusiastic, hospitable, team-builder, stress-resistant and representative
• Has passion for the hospitality industry
• Does not have to be a specialist already, but you are eager to learn

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Job Description

•  Learn to ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.
•  Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation.
•  Learn to attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
• Learn to ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information.
• Ensure procedures are followed (regarding guest transportation, luggage collection and storage), and guest confidentiality.
• Ensure all equipment is kept in good working order and used only for the purpose for which it was intended.
• Work together with trust so that colleagues and management meet the goals of the department/Hotel.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames.

Qualifications

• Currently a Hospitality student
• Is known as enthusiastic, hospitable, team-builder, stress-resistant and representative
• Has passion for the hospitality
• Does not have to be a specialist already, but you are eager to learn

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Job Description

• Assist the IT team in providing technical support to hotel staff and guests. This includes troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with printer and peripheral device setups.
• Participate in routine maintenance tasks such as updating software, performing hardware checks, assist with inventory management of IT equipment.
• Help with the setup and maintenance of the hotel's computer network, including routers, switches, and access points. Troubleshoot network issues and assist in ensuring network security.
• Provide basic IT training to hotel staff to help them effectively utilize computer systems and software applications.
• Maintain accurate records of IT equipment, software licenses, and configurations. Assist in creating and updating IT documentation and manuals.
• Collaborate with the IT team on various IT projects, which may include system upgrades, software installations, and technology enhancements.
• Provide friendly and efficient customer service when assisting staff or guests with IT-related inquiries or problems.

Qualifications

• Currently a student pursuing Information Technology or a related field.
• Strong interest in IT and a willingness to learn.
• Basic knowledge of computer hardware, operating systems, and software applications.
• Familiarity with networking concepts is a plus.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.
• Attention to detail and ability to follow instructions.
• Ability to work independently and as part of a team.

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Job Description

• Perform job duties as advised by the Executive Housekeeper.
• Regularly maintain attendance by reporting to shift timing as advised.
• Establish and maintain good communications and teamwork skills with fellow heartists and other departments within the hotel as and when required.
• Ensure to maintain the training plan effectively and seek for assistance if any.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Qualifications

• Currently a student pursuing Hospitality Management or related fields
• Excellent organizational skills and time management
• Warm and caring personality