Job Opportunities at Ital Global Limited

About the Client:

A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a highly organized, creative and competent individual. The firm is involved in every aspect of planning, management and execution letting their clients focus on their core business.

Job Purpose:

In the Farm manager role, you will collaborate with farmers and crop researchers to conduct a detailed analysis of crop data. You will be expected to maintain a deep understanding of soil productivity principles and keep tabs on the latest trends and technologies in agriculture. Success in this role will be determined by providing valuable insights that lead to solutions that drive higher crop yields.

Qualifications and Requirements

• Diploma related field in agriculture.
• 2 to 3 years’ experience in the same field
• Further education and experience may be preferred.
• Additional certifications may be required.
• Valid driver’s license and willingness to travel.
• Ability to work outside, stand, walk, kneel, and stoop for extended periods.
• Proficiency with computers, especially MS Office and diagnostic scientific software.
• Exceptional active listening and verbal and written communication skills.
• Strong research, decision making, critical thinking, and problem-solving skills.
• Awareness of industry trends, technology, and developments.
• Sales and presentation skills.

Key Responsibilities and Duties

• Developing better planting, cultivation, and harvesting techniques, improving crop yield, and solving problems for clients
• Researching and promoting agricultural strategies to counter the effects of changes in soil, climate, weather, and pest damage
• Evaluates and improves seed quality
• Visiting fields to collect seed, plant, and soil samples
• Performs quality control for seed caliber and soil standards 
• Prepares analysis and data presentation
• Testing samples for nutritional deficiencies, diseases, or other changes
• Assisting with the plant sourcing, testing, and selection
• Keeping detailed records regarding fields, customers, crops, and samples
• Generating reports and presenting findings to management, clients, or other interested parties
• Conducting training on products and techniques through educational presentations
• Safeguarding environmental sustainability, safety and quality
• Carrying out land-use planning in accordance with applicable legislation
• Landscape design
• Managing teams of staff in the field
• Prepares analysis and data presentation
• Developing planting and irrigation schedules, budgets, and timelines

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About the Client:

A well-known and credible law firm with over 3 decades in practice in various sectors and serving the region has an opening position for a Business Development Officer. The ideal person for the law firm should be an independent thinker, innovative and result oriented so as to implement the law firm’s revenue growth strategies.

Duties & Responsibilities:

• Contribute in the implementation of business development strategies.
• Organize and attend networking activities or events to raise brand awareness.
• Plan advertising and promotional digital and non-digital campaigns for services on a variety of media (social, print, etc.).
• Liaise with stakeholders to promote success of activities and enhance the company’s presence.
• See all ventures through to completion and evaluate their success using various metrics.
• Prepare content for the publication of marketing material and oversee distribution.
• Conduct market research and analysis to identify opportunities for promotion and growth.
• Identify and create product wise customer data base, target list and masters.
• Establish, develop and maintain business and client relationships with both internal and external partners who include key corporate clients within the region and internationally.
• Conduct regular need based market research to gather relevant data in order to analyze services, competition and trends.
• Gather and document regular feedback from clients, communicate to respective heads of departments and work on a clear action plan.
• Effectively maintain a close working relationship with existing and prospective clients.
• Contribute to the long-term marketing & business development plan to drive forward agreed company objective.
• Attending and completing tender documents for opportunities, ensure required certifications are effectively and timely prepared.
• In charge of marketing and branding for the entire company.
• Prepare and make appropriate presentations to new, existing and management.
• Maintain continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
• In charge of digital liaisons and client relations.

Qualifications & Requirements

• Bachelor’s degree in Marketing, Business Administration or relevant field.
• At least 3 years’ proven experience in business development from a reputable organization or similar role.
• Excellent Presentation skills.
• Excellent knowledge of MS Office and marketing software (e.g. CRM)

Competencies & Skills

• Excellent communication, presentation, negotiation, interpersonal, PR and relationship building skills.
• Solid knowledge of business development techniques and principles
• Good understanding of market research techniques, statistical and data analysis methods
• Excellent organizational and multi-tasking skills
• Outstanding communication and interpersonal abilities
• Creativity and commercial acumen.
• Team player with a customer-oriented approach

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About the Client:

A conglomerate comprising internationally acclaimed brands which are making a mark worldwide with a complete range of specialized services to cater to the diversified requirements of its clients

Job Purpose:

The Executive Assistant will provide support on the daily activities and needs of a busy professional organization.

 Qualifications and Requirements

• Bachelor's degree in Finance, Business, or Economics or equivalent required.
• At least 2 years of work experience as an Executive Assistant or in a related field.
• Proven experience as a personal assistant or similar role
• Proficient in Microsoft Office Suite and other relevant software

Personal Traits, Qualities and Aptitudes.

• Excellent organizational and time-management skills.
• Strong written and verbal communication skills
• Ability to maintain confidentiality and exercise discretion
• Flexibility to work outside of regular business hours when necessary.
• Have exceptional communication skills,
• Be proactive, and possess the ability to prioritize tasks efficiently.
• Be a person who can demonstrate a high level of confidentiality, discretion, and professionalism at all times.

Key Responsibilities and Duties

• Manage calendars, schedule appointments, and make travel arrangements
• Coordinate and manage communication with clients, colleagues, and vendors.
• Conduct research and compile reports as needed.
• Manage email correspondence and respond to inquiries on behalf of the employees.
• Draft, proofread, and edit documents, including memos, letters, and presentations.
• Prepare and organize materials for meetings and presentations.
• Run errands and handle personal tasks as requested.
• Manage expenses and handle billing and invoicing.
• Perform general administrative duties such as filing, copying, and data entry.
• To coordinate the various operating units in liaising with the managers , partners or other
• agents following up and reporting back to the group head

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We are searching for professional Contact Center-Reliever to work closely with other team members in providing outstanding service to our customers and patients through our contact centre.

The successful candidates must be able to effectively respond to customer inquiries and provide information through various communication channels, while keeping customer satisfaction at the core of every decision and interaction.

Job Requirements

• Minimum Diploma in Front Office Administration, Communications, Telephone Operations or related course.
• Minimum 1-year experience in a contact centre role, ideally within a similar setting in a medical facility.
• Computer literate with an above-average typing speed (30 WPM with a 95% accuracy).
• Excellent verbal and written communication skills in both English and Kiswahili
• Excellent telephone etiquette & listening skills with an ability to calm irate or anxious customers.
• Available to work shifts, which will include working during nights, weekends, and public holidays.
• Medical training is an added advantage.

Competencies and Skills Required

• Ability to observe confidentiality
• Excellent communication and presentation skills.
• Enthusiasm and Reliability
• Ability to multi-task and work under pressure
• Ability to work long hours
• Be self-motivated
• Be flexible and adaptable
• Exceptional interpersonal skills
• Can handle complaints in a cool manner and tactful
• Courteous
• Have an interest in helping people.
• Observation Skills

Job Duties and Responsibilities.

• Respond to inquiries and feedback from phone calls, email, social media, website & other communication channels.
• Enter all required data into the contact centre system in an accurate & timely manner from all customer contact touch points.
• Book appointments & make required follow ups with the patient and clinic concerned to confirm or reschedule the appointment.
• Coordinate the provision of services from our online platforms (telemedicine) within the required turnaround time.
• Carry out outbound telemarketing campaigns to inform clients of new service offerings & promotions.
• Screen and route internal & external calls to other departments, doctors, staff efficiently.
• Perform other duties as assigned.