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  • Posted: Sep 27, 2022
    Deadline: Oct 7, 2022
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
    Read more about this company

     

    Applications Support Manager

    The Position: 

    The primary purpose of this role is to manage and coordinate the analysis, evaluation, development, testing and implementation of Banks software applications and to make recommendations on software applications. The role also covers the efficient functioning and day to day running of the business applications.

    Key Responsibilities:

    • Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs. Recommend, develop, and administer policies and procedures. Recommend, within divisional policy, appropriate service, and staffing levels.
    • Plan, direct, coordinate and review the work plan for Applications Support staff. Assign work activities, projects, and programs. Review and evaluate work products, methods, and procedures. Meet with staff to identify and resolve problems.
    • Implement system changes through automation, process change, management solutions and training.
    • Conduct diagnostic investigations of system errors and implement or recommend solutions or methodologies for resolution. Consult with vendors regarding system functionality.
    • Prepare various documentation including project reports, process and user manuals, presentations, strategic and technical plans, and other related information on assigned application analyses.
    • Develops risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. Identifies and makes recommendations regarding critical points of failure. Develops and implements policies and procedures for business continuance and disaster recovery plans. Proactive in building processes to minimize/eliminate downtime.
    • Responsible for researching, developing, and implementing testing methods and procedures. Ensures that products meet the highest quality standards. Monitors and reports on defects.
    • Review proposed systems software for compliance with applicable quality assurance standards before acquisition or implementation.

    The Person:

    For the above position, the successful applicant should have the following:

    • Bachelor’s degree in Information Technology or related field.
    • Certification in MCP or MCSE or MCSA or MCITP or ITIL is required.
    • 4 years Technology experience with equivalent experience in:
    • Operating a variety of computer platforms and operating systems.
    • Application software installation and support.
    • Experience in basic budgeting, contracting, purchasing practices, policies and procedures.
    • Strong interpersonal and communication skills.

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    T24 CoE Specialist

    The Position: 

    The role of T24 CoE Specialist is to co-ordinate and apply proven analytical and problem-solving skills to help validate requests through collaboration with other functional teams to ensure seamless resolution of T24 Transact issues to enable support business strategy and entrench best practices.

    Key Responsibilities:

    • Works closely with various business functions and advice on Best Practice on AA since it has robust functionalities.
    • Manages contract performance and nurture skills that advances the IT Banking Systems Operations strategy vide t24 transact.
    • Evaluates and reviews all T24 Transact incidents and requests before resolution.
    • Build and disseminate expert skills on AA support and issue resolution, since majority modules are moving to AA module.
    • With team perform Corrections on Contract with exceptions.
    • In liaison with relevant business unit, perform Product Creation for approved products.
    • In liaison with functional unit, supports T24 Transact-related projects.
    • With business, perform Product Optimization for requests on existing products.
    • Spearheads maintenance, traction and resolution of system core functionalities i.e. AA loans module.
    • Liaises with the T24 Transact vendor on escalated core issues for resolution.
    • Participates in the change management process by ensuring that requisite T24 Transact parameter requests are updated after a change promotion.

    The Person:

    For the above position, the successful applicant should have the following:

    • Bachelor’s degree in Information Technology/ Computer Science/ Mathematics or related field.
    • Certification in ITIL or any IT Related field.
    • 5 years experience in Information Technology or General Banking.
    • 4 years’ experience in Credit Operations and Administration (AA, LD).
    • 3 years’ experience in Banking Operations.
    • Experience in IT Projects and Quality Assurance.
    • Strong interpersonal and communication skills.

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    Cybersecurity Analyst

    The Position: 

    The Cyber Security Analyst is responsible for assisting with the day-to-day operations of securing various Bank’s information systems and maintenance of security solutions that have been deployed to achieve this objective. Reporting to a Senior manager Cyber Security, the role is tasked with providing technical security expertise in all areas of network, system, data, and application security.

    The role works closely with the various teams in the Enterprise Security Architecture and technology teams to ensure that systems and networks are always designed, developed, deployed, and managed with an emphasis on strong, effective security and risk management controls.

    Key Responsibilities:

    • Support administration, optimization, and support the Bank’s Technical security solutions, including perimeter email, cloud, network, endpoint, and data security solutions in compliance with the Bank’s policies and standards.
    • Provide technical security related support to ICT projects and changes from inception through to successful implementation, to ensure cybersecurity requirements are met before introduction to production environments.
    • Contribute to the development of Technical Security Policies and Minimum-Security Configuration Baseline Standards in line with industry best practices and technologies commensurate with risk and regulatory requirements and implementing the same cost effectively.
    • Conduct security assessments of technical infrastructure security configuration against established minimum security baseline standards to provide optimum security, performance, and availability.
    • Provide tactical security expertise across various security domains as assigned from time to time.
    • Collaborate with the Cybersecurity Intelligence and Security Operations Centre (CiSOC) in the continuous monitoring and defence of the Bank’s infrastructure for cybersecurity threat indicators, assist to detect, report, and respond to technical security violations/incidents.
    • Appropriately and practically defend the Bank’s technical infrastructure, in accordance with established policies, procedures, guidelines and practices.
    • Provide input into Cyber Security risk and control self-assessments by leveraging knowledge in technical security and mitigating information and cyber risks identified by various assurance teams such as Information Risk and Audit.
    • Research on and provide technical security expertise in the Group Cyber Security department.

    The Person:

    For the above position, the successful applicant should have the following:

    • Bachelor’s degree in Information Technology/ Computer Science or related field.
    • At least one Security certification in the list below:
    • CEH: Certified Ethical Hacker.
    • CISA: Certified Information Systems Auditor.
    • CISM: Certified Information Security Manager.
    • CISSP: Certified Information Systems Security Professional.
    • SSCP: Systems Security Certified Practitioner.
    • CompTIA Security+.
    • OSCP: Offensive Security Certified Professional.
    • 3 years Technology experience.
    • 1 year experience in Information / IT / Cyber Security.
    • 1 year experience in Security / Systems / Database / Network Administration.
    • Strong interpersonal and communication skills.

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    Business Development Manager, Trade Finance

    The Position: 

    Reporting into Head Trade Finance, this position is responsible for growing the assigned trade finance client portfolio and maximizing business volumes and revenues while ensuring compliance with all internal procedures and operational controls.

    Key Responsibilities:

    • Grow Trade Finance business volumes and revenues, and manage assigned client portfolio, from the process of deal origination, structuring and credit approval to contracting and placement while ensuring that the process is efficient.
    • Prospect for ‘new to bank’ clients in conjunction with Relationship Managers and offer innovative and customised solutions.
    • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
    • Enhance the uptake of KCB’s trade finance products and services by existing and new clients, through providing technical product expertise and conducting joint calls in partnership with relevant business units in the bank.
    • Engage Relationship Managers and provide all product support needed for timely submission of quality credit proposals involving trade finance.
    • Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
    • Market for trade finance business.
    • Prepare term sheets for trade finance facilities in conjunction with relationship managers.
    • Monitor and push utilization of customer trade finance facilities.
    • Review release orders for Structured Trade Finance products.

    The Person:

    For the above position, the successful applicant should have the following:

    • University Degree from a recognized institution.
    • Five (5) years’ banking experience in the Financial/banking sector, three (3) of which should be in Trade Finance Business Development.
    • Integrity & courage to challenge actions within various business units and the status quo.
    • Strong persuasion, management and communication skills.
    • Strong organizational skills.
    • Excellent stakeholder management skills.
    • Creative approach with the ability to anticipate challenges and develop innovative solutions.

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    Data Engineer

    The Position: 

    The Data Engineering role will be within the Data & Analytics Unit in Strategy Division. Reporting to the Head of Data and Analytics, the role holder will leverage creativity, business intuition, excellent communication, analytics, problem solving skills, and data management skills to manage data sourcing and processing workflows, advanced analytics ETL processes, data profiling solutions and automation of Analytics deployments.

    Key Responsibilities:

    • Together with the Data Scientist, partner with business leaders to ensure an in-depth understanding of requirements and the data required to create advanced analytics solutions.
    • Enable automation of advanced analytics solutions using data science algorithms and data structures associated with advanced analytics.
    • Create and maintain data pipelines which will involve data sourcing, extraction, transformation, profiling, storage, updating, indexing and maintenance of the advanced analytics data platform.  
    • Develop and automate metrics, dashboards and reports that consistently monitor and show data governance initiative trends (e.g. data quality reports) through the implementation of guidelines, standards and best practices for data management.
    • Process raw, structured and unstructured data at scale (including writing scripts, web scraping, calling APIs, writing SQL queries etc.) into a form suitable for analysis then consolidate into a data platform for consumption by advanced analytics initiatives.
    • Drive innovation through continuous re-engineering of data and advanced analytics jobs, extensive performance tuning and optimizing the application of data across all advanced analytics layers (acquisition, staging, profiling, cleansing, analysis, modelling, output).
    • Work with Business customers to understand business requirements and implement data solutions with business owners through the development of key business questions and datasets that will be used to answer those questions.
    • Help implement data management projects by working with key stakeholders (Technology and Business) and provide expert input, guidance and feedback in such projects.
    • Work closely with product owners and business analysts to develop insights and data solutions.
    • Develop and maintain technical documentation/manuals on configurations, setups and deployment of various advanced analytics solutions.

    The Person:

    For the above position, the successful applicant should have the following:

    • Bachelor’s degree in Computer Science, Information Technology, Engineering, Mathematics or equivalent combination of education and experience.
    • 4 years in a Data Engineering (or BI Development) Role.
    • Proficiency in SQL (Oracle PL/SQL), Python, Data Modelling, Warehousing and Wrangling Techniques.
    • Experience in use of any ETL tool e.g., Oracle ODI/Microsoft SSIS/SAP Data services/Alteryx or any other tool.
    • Experience in use of any Data Visualization tool such as OBIEE/Power BI/Tableau/SAP BI tools or any other tool.
    • Experience in collecting, organizing, analyzing, and storing large datasets from various sources (relational databases, semi-structured data in text files, logs and unstructured data in pdf files, websites etc.) with attention to detail and accuracy.
    • Must have good understanding of software development practices, python programming language (specifically data engineering and data science) and database programming using Oracle PL/SQL.
    • Experience with various data modeling techniques, data warehousing concepts and data management principles.
    • Working knowledge and exposure to Data Visualization and ETL tools.
    • Ability to multi-task, respond well to pressure and deadlines, influence others, work well individually and in a team environment.
    • Must have a broad understanding of data governance concepts, data quality, data protection and privacy laws.

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    Oracle Database Administrator

    The Position: 

    The Oracle Database Administrator is responsible for ensuring high performance, high availability, integrity and security of database systems within the KCB group entities. These databases will run on diverse technologies such as Oracle, MySQL, MS SQL and other relational databases

    Key Responsibilities:

    • Responsible for support of Oracle database systems including but not limited to availability, performance, and reliability of database systems.
    • Responsible for interfacing with application development teams to ensure applications fit within the Oracle database systems with scalability, reliability and security designed and implemented from the onset. 
    • Perform database performance analysis, tuning, capacity planning, system sizing and ongoing maintenance to ensure maximum performance.
    • Implement database backup and recovery strategies that meet KCB’s recovery and availability requirements.
    • Setup and document database related processes and procedures   for Business Continuity.
    • Recommend best practices and ensure they are implemented and incorporated into DBA procedures.
    • Diagnose and solve complex problems including non-functional problems such as performance issues with Oracle Engineered Systems by identifying workarounds and driving resolution.
    • Provide technical guidance for design, development, integration, and testing of production Oracle databases.
    • Responsible for ensuring conformance to security standards for all Oracle databases.
    • Design BCP and HA solutions for Oracle database systems to achieve required uptime SLA for mission critical applications.

    The Person:

    For the above position, the successful applicant should have the following:

    • Bachelor’s degree in ICT related field or Electrical Engineering from a recognized university.
    • Oracle Certification – Oracle Certified Professional (OCP) is required.
    • 10 years’ experience in Information Technology with at least 7 years’ experience in database management in environments with Oracle RAC, Dataguard, RMAN and Exadata Engineered Systems.
    • Experience in Opensource SQL database (MySQL/Maria DB, PostgreSQL) an added advantage.
    • Strong interpersonal and communication skills.

    Method of Application

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