Vacancies at Accor

Job Description

We are seeking a detail-oriented and efficient Stewarding Supervisor to join our team. As a Stewarding Supervisor, you will play a crucial role in maintaining the highest standards of cleanliness, hygiene, and safety in our kitchen and food preparation areas. This position requires a collaborative approach to lead and coordinate the stewarding team while ensuring compliance with company and local health regulations.

• Oversee and coordinate the stewarding team, ensuring all duties are completed to the highest standards
• Maintain and monitor the cleanliness of kitchen areas, dishwashing stations, storage areas, and equipment
• Implement and enforce proper usage and storage of cleaning materials and chemicals according to safety protocols
• Supervise the operation and maintenance of dishwashing machines and cleaning equipment
• Develop and manage staff schedules to ensure adequate coverage during peak and off-peak hours
• Conduct comprehensive training sessions for new and existing stewards on hygiene, safety, and cleaning procedures
• Manage inventory of cleaning supplies and kitchen equipment, submitting requisition requests as needed
• Collaborate with kitchen and banquet teams to ensure timely delivery of clean equipment and utensils
• Perform regular inspections of kitchen areas to ensure compliance with hygiene and safety standards (HACCP or equivalent)
• Promptly report and address equipment malfunctions and maintenance needs
• Foster a positive work environment by promoting teamwork and motivation among the stewarding staff
• Handle guest or operational concerns related to kitchen hygiene promptly and professionally
• Continuously seek ways to improve efficiency and effectiveness in stewarding operations

Qualifications

• Minimum of 2 years of experience in stewarding or kitchen operations, preferably with supervisory responsibilities
• Comprehensive knowledge of hygiene, safety, and sanitation standards (HACCP certification is a plus)
• Strong leadership and communication skills with the ability to manage and motivate a team in a high-pressure environment
• Excellent problem-solving and decision-making abilities
• Proven track record of maintaining a clean and organized work environment
• Physical stamina to stand for extended periods and perform manual tasks
• Flexibility to work various shifts, including weekends and holidays
• Proficiency in time management and prioritizing tasks efficiently
• Customer-focused mindset with a commitment to maintaining high standards of cleanliness and hygiene
• Ability to collaborate effectively with various departments and team members
• Basic computer skills for inventory management and report generation

go to method of application »

Job Description

We are seeking a talented and passionate Junior Sous Chef to join our culinary team. As a key member of our kitchen staff, you will work closely with the Executive Chef and Sous Chef to create exceptional dining experiences for our guests.

• Assist in supervising and coordinating kitchen operations, including food preparation, cooking, and presentation
• Collaborate with the Executive Chef to develop innovative and inspiring menu items
• Ensure adherence to food quality standards, portion sizes, and presentation guidelines
• Maintain a safe and hygienic kitchen environment in compliance with health and safety regulations
• Train and mentor junior kitchen staff, fostering their professional growth and development
• Manage inventory, place orders, and control food costs
• Participate in menu planning and special event preparations
• Step in for the Sous Chef or Executive Chef when necessary
• Contribute to the continuous improvement of kitchen processes and procedures

Qualifications

• Proven experience as a Chef de Partie or Junior Sous Chef in a high-volume restaurant or hotel setting
• Culinary degree or equivalent combination of education and experience
• Strong leadership skills with the ability to motivate and guide a team
• Creativity and passion for elevating dining experiences through innovative cuisine
• Thorough understanding of food safety regulations and HACCP standards
• Up-to-date knowledge of culinary trends and techniques
• Excellent organizational and time management skills
• Strong communication abilities in both verbal and written forms
• Proficiency in menu planning, recipe development, and cost control
• Flexibility to work on a rotating schedule, including weekends and holidays
• Ability to thrive in a fast-paced, high-pressure environment
• Dedication to continuous learning and professional growth in the culinary field

go to method of application »

We are seeking a dedicated IT Officer to support the hotel’s Information Technology operations in line with Accor’s IT policies and standards. The role focuses on ensuring smooth day-to-day IT operations, providing user support, maintaining hardware and software systems, and safeguarding data security. The IT Officer will work closely with the IT Manager, hotel leadership, and various departments to ensure reliable, efficient, and secure use of technology that enhances both guest and staff experiences.

• Provide first-level IT support to hotel staff, troubleshooting hardware, software, and network issues in a timely manner.
• Assist in the daily operation, maintenance, and monitoring of servers, workstations, POS systems, PMS (Property Management System), and other hotel technology solutions.
• Support the IT Manager in the implementation of new systems, upgrades, and projects.
• Ensure data security by monitoring firewalls, antivirus, backups, and user access rights.
• Maintain an up-to-date inventory of all IT hardware, software licenses, and accessories.
• Liaise with vendors and service providers for repairs, installations, and support.
• Train hotel staff on basic IT system usage, data protection, and IT best practices.
• Monitor internet, email, and system usage in compliance with hotel and group IT policies.
• Ensure business continuity through proactive system checks and disaster recovery preparedness.
• Document incidents, resolutions, and recurring IT issues for reporting to the IT Manager.

Qualifications

• Extensive experience (minimum 3 years) in a luxury or upscale hotel environment, with at least 2 years in a similar leadership role.
• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• Experience with network infrastructure, server maintenance, cloud systems, and data security.
• Strong knowledge of Windows and Linux operating systems, networking, and server administration.
• Hands-on experience with hotel systems such as PMS, POS, and accounting applications (Opera, Micros)
• Proven ability to lead IT projects, manage vendors and budgets, and support end-users across multiple departments.
• Exceptional leadership and team management abilities. 
• Strong problem-solving and communication skills.
• Excellent communication and interpersonal abilities, with the capacity to interact effectively with guests, staff, and other stakeholders.
• Strong problem-solving and decision-making capabilities, with the ability to address challenges proactively and effectively.
• Experience working with multinational teams and regional/global IT support structures is an added advantage.