Vacancies at Fairmont Hotels & Resorts

Job Description

• Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
• Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards
• Conduct daily shift briefings to kitchen colleagues Ensure all kitchen colleagues are aware of standards & expectations
• Liaise daily with Outlet Managers to keep open lines of communication regarding guest feedback
• Maintain and enhance the food products through creative menu development and presentation
• Have full knowledge of all menu items, daily features and promotions
• Actively interact with guests at tables
• Balance operational, administrative and Colleague needs
• Ensure proper staffing and scheduling in accordance to productivity guidelines
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Follow kitchen policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous experience as a Sous Chef is required
• Diploma in Culinary Arts or related field
• Excellent knowledge on HACCP and other procedures in Food Production

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RESPONSIBILITIES:

To monitor and control all procedures that affect the receipt, issuance, general controls and hotel sales – rooms, food and beverage, other miscellaneous services and products - in the hotel, and to ensure that all control functions are established and enforced according to the Company’s policies and procedures.

• Establish and maintain local policies as they relate to the receipt issuance and general controls of all hotel inventories, consumables, and various supplies.
• Assist in the monthly inventories count and extension.
• Establish and maintain a database for all kind of hotel inventory stocks including up-to-date pricing.
• Ensure proper storage and issuance of all hotel items, especially food and beverage ones.
• Establish and maintain a cost allocation transfer system for various hotel supplies to the various departments.
• Summarize these transactions for each financial period close.
• Cost all hotel operational consumables and inventory items and where practical, input these costs into the point of sales system and generate monthly potential cost of sales, especially in food and beverage.
• Prepare and all operational costs on a monthly basis and recommend alternatives to improve costs.
• Price all food and beverage storeroom requisitions and compute the following:
• Monthly food and beverage actual costs by outlet
• Monthly storeroom variances for food and beverage
• Assist management in menu costing in order to establish menu item sale prices.
• Establish and monitor the following operational controllers in the banquets and food and beverage outlets:
  • Cash Bars
  • Menu Items (ensure that they are properly rung up the system)
  • Liquor pouring procedures
  • Guest check void controls
  • Cash handling and check settlement
  • Operation inventories and reconciliations
  • Point of Sale system user capabilities and controls
  • Portion controls
• Prepare F&B reports as requested by management.
• Maintain accuracy of POS System data and ensure hardware is in good working order.
• Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Controller for follow up with the hotel management.
• Maintain menu costing on all food and beverage items and make F & B management aware of any pricing problems.
• Constantly monitor all food and beverage controls to ensure compliance with the Company’s policies and procedures.
• Perform any other spot checks as prescribed in the Housekeeping, laundry and Food and Beverage Manuals.
• Coordinate, attend and monitor all food and beverage physical inventories to ensure accuracy.
• Verify, extend and tabulate the above inventories and prepare monthly inventory adjustments journal entry.
• Maintain a close working relationship with the Director of Rooms, Food and Beverage Director, Executive Chef and Purchasing manager and make them aware of any potential problems or opportunities to improve the controls in their areas.
• Closely monitor and support Purchasing Mgr, Storekeeper and Receiving in performing their duties by sharing knowledge on each item Hotel may need for the proper operations.
• Take active part in implementing and complying with HACCP requirement.
• Attend Food and Beverage meetings to review prior Food and Beverage report to highlight actions needed, and focus Food and Beverage management on appropriate opportunities.
• Conduct self in a professional manner at all times to reflect the high standards of the Company and to encourage staff to do the same

QUALIFICATIONS:

• Must have a thorough working knowledge of all corporate policies and procedures as they relate to Cost Controlling – Rooms related (Housekeeping and Laundry inventories and consumables, Rooms amenities), Food and Beverage miscellaneous inventories, office supplies, uniforms, all other Hotel operations related costs.
• Must be willing to work a flexible schedule in order to accomplish major responsibilities and tasks.
• Must be willing to accept assignments on as need basis in order to promote teamwork.
• Must have a commitment to follow all local and corporate policies and procedures as they relate to hotel operations cost control.
• Must work in a safe, prudent, and organized manner.

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Job Description

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Assistant Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• In 3-4 bullet points, showcase the benefits and perks of working at the property
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests"

Qualifications

Your experience and skills include:

• Previous experience in a similar capacity
• Degree in Hotel Management or related field
• Detailed F&B knowledge

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Job Description

Accounts Assistant (Receivable)

Are you a dynamic and results-driven professional with a passion for finance and accounting in the hospitality industry? We are looking for you!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Credit Manager, responsibilities and essential job functions include but are not limited to the following: 

• Assist in the timely billing of client’s bills.
• Maintain a filing system for account receivable records.
• Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.
• Assist in the reconciliation of accounts.
• Respond and contact clients for queries.
• Contact debtors for payment follow ups.
• Ensure all invoices have the appropriate documentation attached and approvals prior to processing.
• Process bills and statements and have them sent to clients promptly.
• Maintain a filing system for accounts receivable records.
• Maintain clear lines of communication with outside companies to ensure timely and accurate settlement of debtors.
• Check arithmetic accuracy and invoices.
• Calculate travel agent commissions.
• Aid in the preparation of the travel agents cheque listing.
• Use finance computer programs.
• Bring to Credit Managers attention any balances that are not properly supported.
• Invoice on the computer as per contract for travel agents and others.
• Prepare delivery letters for invoices.
• Make photocopies for invoices for our back-up copy.
• Rebate overcharges as analyzed when invoicing and raise miscellaneous for any undercharges.
• Print file and distribute daily reports i.e ageing by class, balancing reports and edit transfers.
• Apply credits arising from rebates. Transfers. Voids etc.
• Prepare AR reconciliations as assigned by Credit Manager

Qualifications

Your experience and skills include:

• Previous experience is an asset
• A graduate degree in accounting or equivalent.
• Familiarity with hotel property management systems (PMS) and accounting software is an advantage.
• Strong numerical and analytical skills.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Proficiency in using accounting software and Microsoft Excel.
• Knowledge of billing and invoicing procedures.
• Ability to maintain professionalism and composure in dealing with guests and payment disputes.