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  • Posted: Jan 21, 2017
    Deadline: Not specified
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    Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top. In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, US...
    Read more about this company

     

    Marketing Growth Manager

    Position Overview: The Marketing Growth Manager’s role is critical in accelerating acquisition of consumers in the Cellulant ecosystem, driving general customer growth and engagement across key acquisition channels: online, offline and partnerships.

    You are primarily tasked with defining and refining Cellulant’s growth plan as it refers to consumers, coordinating and executing growth programs and optimising customer engagement, retention and conversion rates at key consumer touch points.

    As the Marketing Growth Manager, your serve the role of providing product marketing and marketing automation support to both group and country teams.

    You are required to understand marketing technology, and platforms; delivering end to end product go-to-market plans. You will add value to the company through monitoring company growth positioning both on brand and product levels.

    You are essentially a high-level manager with both strategic planning and implementation functions.

    Required skills:

    • Bachelor degree, advanced degree preferred
    • 7+ years of business strategy, analytics, product marketing, partnerships or similar experience required
    • Experience or knowledge of digital marketing space and the ad technology ecosystem
    • Understanding of organizational dynamics, operating experience with complex cross-functional organizations
    • Excellent people and team leadership skills
    • Easy interaction with tools such as R, Excel, Tableu and MySQL efficiently.
    • Be fluent with and utilise owned and earned media, and paid customer acquisition channels.
    • Well-honed creativity, strategic thinking, and leadership skills.
    • Fluency in analytics tools like Adobe Analytics, Google Analytics and Enterprise Marketing Management platforms
    • Working knowledge of A/B testing tools like Oracle’s Maxymiser and optimizely.
    • Strong project management experience.
    • Someone who can inspire others toward a big vision, while keeping track of the details.
    • Ability to shift priorities quickly, while maintaining organization and control.
    • Rapid learner who thrives in a fast-paced, entrepreneurial environment.

    Key Duties and Responsibilities:

    Key Functions:

    • Managing Product life cycle from strategic planning to tactical activities
    • Specifying market requirements for current and future products; and identifying/evaluating both product and company competitors’ offering
    • Developing concepts for product sales and marketing collateral
    • Developing and implementing a company-wide go-to-market plan for products
    • Analysing and engaging with potential partner/channel relationships for products
    • Managing customer/client acquisition and retention programs
    • Create CRM and retention platforms to track success of product launch and sustaining key demographic customers
    • Providing continuous analysis of consumer trends
    • Provide short and long term market forecasts and reports
    • Directing market research collection, analysis and market data interpretation.

    Support Functions:

    • Supporting team in copywriting, content creation and building a referral base to generate engagement both internally and externally
    • Contribute to SEM and SE0 particularly in support of product launches and engagement initiatives
    • Events management supported or led by the marketing team
    • Management of the trademarking of all brands related to the organization
    • Monitoring and reporting on effectiveness of marketing initiatives across various channels
    • supporting engagement programs within and outside of the company for identified brand stakeholders
    • Drafting, and communicating CEO's message to external parties
    • Support Leadership and development programs aimed at building brand ambassadors

    What do we offer you?

    When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.

    go to method of application »

    Marketing Manager

    Job Summary: The marketing manager will be responsible for the growth of our consumer facing products in the market and for the growth of the corporate brand in the market

    Key Duties and Responsibilities:

    1. Create the country’s product marketing strategy in partnership with the country manager, group chief of brand, group marketing growth manager, and the group chief product officer

    2. Execute the product marketing strategy to ensure that targets are consistently met and surpassed. This will require:

    2.1. Coordinating different parts of the business towards the same goal, including the following practices: service management & operations, business development, and product development
    2.2. Personally doing as much of the marketing work, preferably digital marketing but also possibly public relations (PR), field sales, and any other marketing means which we decide to use
    2.3. Managing any external partners towards accomplishment of the same goals, including any agencies we decide to hire, and any media partners including for digital media(e.g. Google), and traditional media (e.g. TV)

    3. Serve as a brand & marketing liaison for the country, and execute country-specific programs that drive brand relevance including by implementing strong in-country marketing and communications plans, so as to strengthen Cellulant’s product and corporate brand identities in the market.

    Personal Profile

    • Highly driven and personally ambitious
    • Takes great pride in her / his work
    • Knows how to get things done through other people, even when those people don’t report to her/ him
    • Knows how to structure a vague problem, elicit support from the right sources
    • Someone with the personal confidence and self belief that (s)he will get things done, no matter what.
    • Able to work consistently towards achievement of a goal. Even where this requires doing the same things everyday.
    • Has a good sense of her / his strengths and weaknesses as they pertain to work, and is eager to learn

    Qualifications, Skills and Experience:

    • Minimum of a Bachelor's degree in Marketing, Business Administration, or a related field
    • 3+ years of customer acquisition experience for technology products in Kenya
    • Experience with new media and traditional marketing, utilizing Above the Line and Below the Line media
    • Fluency with marketing analytics tools like Adobe Analytics, Google Analytics and
    • Enterprise Marketing Management platforms
    • Strong project management experience
    • Able to hold have a good conversation with the Queen in English, and write letters to he/ she would enjoy reading; wouldn't embarrass herself / himself having a conversation in Swahili with a Mombasa native

    What do we offer you?

    When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.

    go to method of application »

    Digital Banking Engagement Manager

    The position holder will be responsible for ensuring that banks are successfully engaged with the Cellulant products and services.

    Required skills:

    • Graduate in marketing, sales or business related degree or equivalent experience.
    • 5 years proven successful sales and account management experience.
    • Understanding of IT & Technology markets desirable.
    • Ability and desire to sell; entrepreneurial skill.
    • A high degree of business acumen.
    • Excellent communication skills.
    • A positive, confident and determined approach.
    • Resilience and the ability to cope with rejection.
    • A high degree of self-motivation and ambition.
    • Ability to work both independently and as part of a team.
    • Project Management
    • Corporate (B2B) sales professional able to execute the sales process outlined
    • Substantial experience in B2B sales presentation, proposal writing, commercial negotiations and contract negotiations.
    • Experienced practitioner of pipeline sales management technique.
    • Sound understanding of business generally, its management and administration to guide the sales person in understanding the business consideration and politics going on in the bank.

    Key Duties and Responsibilities:

    Key Functions:

    1. Selling Cellulant proposition banks

    a. Write and make sales presentations based on provided templates to bank executives.
    b. Write comprehensive proposals based on provided templates and present these to bank executives.
    c. Manage the sale through and across the multi-faceted interests and influences of executives of a target bank’s various business and functional units to ensure buy-in and support across the various bank units.
    d. Negotiate favorable commercial terms for Cellulant based on Cellulant’s commercial policy for the types of transactional services being provided.
    e. Draft contract documentation based on provided templates.

    2. Be Cellulant’s principal Project Board representative during implementation of bank projects to ensure focus on business value and delivery of the project within tight deadlines and planned cost constraints.

    3. After sales senior level business relationship for the following purposes:

    a. Evaluate the initial realization of the value for money objective, for both the Bank and Cellulant that motivated entering in to the solution and commercial agreement. This evaluation is to be performed during the first three months, and the three months after that, to include the following:

    • Monitoring the pace of conversion of mobile banking consumers will attain 40% and above within the first 3 months. I believe upon doing our part in terms of activation
    • Evaluate whether all qualified merchants have been set up and are generating the expected level of payment transactions compared to the mobile banking conversion achieved.
    • Evaluate whether the budgeted revenues are realistic and commensurate with the potential for the bank.
    • Evaluate whether service levels are in line with contracted SLAs. [This is an evaluation role, not a day-to-day service management action role. Service management is responsible for service work performance and reporting on service management to the bank]

    b. Revenue protection: Stay alert to potential threats to Cellulant’s business with a bank customer – for example, encroachment by competition via new products, innovations and substitutes – with the potential to undermine Cellulant’s business relationship with the client.

    c. Keep abreast of general innovations and the evolving business needs of the bank in the digital banking space and also of Cellulant’s evolving products and services and, in line with Cellulant’s strategy, instigate the development of substantial revenue opportunities with the bank that are aligned to the matching Cellulant’s products and services of the day, or to Cellulant’s potential capabilities.

    d. Develop and drive digital banking strategy with your cluster of banks

    e. Build and maintain strong and trustworthy relationships with key customer at management level (e.g. Channel manager; Product manager) to establish Cellulant as the partner of choice for mobile commerce.

    f. Bring in market insights and key customers long term needs regarding m- commerce

    4. The acquired knowledge about the banks goals and objectives, Cellulant's solution to help meet the banks and Cellulant's objectives, the internal workings and relationships of the bank's multi-faceted units and the intimate details of the contract make the sales person best suited to carry on with the functions of after sales bank engagement.
    5. Leading & Capacity building a) Build, lead and mentor one of the digital banking teams to sell, roll out and support digital banking services to banks. b) Improve quality, productivity and efficiency to ensure costs are in line with budget plans.
    6. Any other duty that may be assigned from time to time.

    What do we offer you?

    When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.

    go to method of application »

    Software Developer

    Software engineers are responsible for developing or upgrading software. They are experienced members of development teams and might take a lead role in software projects.

    Their goal is to develop software that offers users high-quality performance and reliability. Software engineers report to the Team Leads.

    Required skills:

    • Diploma or Degree in IT, Computer Science or related fields of study.
    • A minimum of 2 years’ experience in software development.
    • Exposure in design disciplines and processes, such as client server solution architecture, MVC Models, OOP or High performance solutions.
    • Experience in at least 2 backend programming languages e.g. Java, C, C++, C#, Perl, Python, VB.Net, shell
    • Experience in at least 2 presentation languages e.g. ASP, PHP, Ruby, JSP/JSF, Android, Objective
    • Experience in Web presentation languages and frameworks e.g. html, CSS, Javascript, ExtJS, Zend, jQuery, Code-ignitor, Yii
    • Experience in at least 1 database management systems e.g. MySql, Oracle, Postgresql, SQlite, MS-SQL
    • Experience in consuming public APIs for at least one public service e.g. Google APIs
    • Experience using collaborative software tools such as SVN, GIT, CVS, Mercurial.
    • Experience in data and database design standards and processes
    • Experience in customer engagement and Issue resolution.
    • Experience in Office Tools for publishing and presentation preparation. In depth understanding of spreadsheet manipulation and reporting.
    • Experience in system support, support processes, tools and reports.

    Key Duties and Responsibilities:

    Software Design

    • Estimate effort and time required to complete a task.
    • Analyze and critique requirements and make recommendations on possible solution designs.
    • Contribute towards establishing all possible options for designing and deriving the best solutions based on sound analytical judgment, team input and the customers’ best interest.
    • Research new technologies that push the boundaries and capabilities of design and provide insight.
    • Assist in continual improvement of software configuration management process.

    Software Development

    • Accountable for optimization-focused design to ensure that all code is written with high availability and high-impact.
    • Accountable for efficiency-focused software that serves to ensure that all code is highly reusable and modular.
    • Develop push and pull data interfaces using the latest web and data sharing technologies
    • Develop software according to functional and technical design specifications and maintain a “common sense” approach that serves to recognize potential design gaps and provide insight into closing them.
    • Develop patches and defect fixes.

    Documentation

    • Author technical design documentation that fully defines all application code and the underlying methodology for the design decisions made.
    • Author user documentation for any projects/products worked on.

    Product Testing

    • Provide feedback on test cases and test coverage to the quality assurance team.
    • Review code for potential performance issues, re usability, and/or anomalies.
    • Detail unit testing of code.
    • Perform and assist with quality assurance activities as needed.

    Product Support

    • Assess, troubleshoot, document and resolve issues
    • Troubleshoot client problems both remotely and on site.
    • Research and identify cause of reported defects and issues.
    • Develop and contribute to the improvement of maintenance procedures
    • Adhere to the terms of the Operating Level Agreement.

    Reporting

    • Recording of time spent and tasks
    • Escalating any issues identified

    Guidance and Mentoring

    • Participate in peer reviews
    • Arrange and execute training for other teams

    What do we offer you?

    When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.

    go to method of application »

    Digital Marketing Manager

    Digital Marketing Role brief: Oversees the planning, implementation and on-going maintenance of digital platforms, corporate website, digital marketing campaigns including the development and implementation of mobile platforms, social media campaigns and all online promotional activity consistent with marketing strategies and corporate brand strategy

    Required skills:

    • BS/MS degree in marketing or a related field
    • Proven working experience in digital marketing
    • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
    • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
    • Experience in optimizing landing pages and user funnels
    • Experience with A/B and multivariate experiments
    • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
    • Working knowledge of ad serving tools (e.g., DART, Atlas)
    • Experience in setting up and optimizing Google Adwords campaigns
    • Working knowledge of HTML, CSS, and JavaScript development and constraints
    • Strong analytical skills and data-driven thinking
    • Up-to-date with the latest trends and best practices in online marketing and measurement

    Key Duties and Responsibilities:

    • Project management of key digital marketing campaigns and initiatives
    • Implement, and contribute to corporate and product SEM strategy
    • Generate weekly and monthly reporting for major KPI’s across all digital channels
    • Plan and coordinate promotion calendar for corporate and product brands
    • Create, edit and coordinate the distribution of content
    • Help QA and test digital marketing projects

    • Build and maintain subscription list for both online and offline activities
    • develop traffic generation strategy for digital platforms
    • Monitoring multi-channel SE0 for all brands
    • Managing online brand and product campaigns to raise brand awareness.
    • Managing the redesign of the company website.
    • Improving the usability, design, content and conversion of the company website
    • Responsibility for planning and budgetary control of all digital marketing
    • Evaluating customer research, market conditions and competitor data.
    • Review new technologies and keep the company at the forefront of developments in digital marketing. • Monitor digital trends and competitors' digital activities
    • Distribution on press releases online
    • Drive brand awareness via linking
    • Attend industry and company events for purposes of digital update and tracking
    • Improve on digital interaction techniques for all departments

    What do we offer you?

    When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.

    go to method of application »

    Implementation Engineer

    The Implementation Engineer is an engineer working in the Kenya Team.

    He/she is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.

    Required skills:

    • 4+ years practical experience with the Java  programming language;
    • 4+ years practical experience with the PHP programming language;
    • 4+ years practical experience with MySQL Database Server.
    • Experience with web services.
    • Preferred experience with Linux , Solaris or UNIX OS’s;
    • Preferred: BSc. Computer Science/Software Engineering/IT;
    • Experience in software life-cycle development (SDLC);
    • Preferred experience with Apache Tomcat application server and SOA;
    • Candidate should possess excellent interpersonal and communication skills
    • Candidate should have experience in high pressure environments/projects
    • Candidate should have good presentation skills
    • Candidate should have excellent report writing skills
    • Candidate should be a an excellent team player
    • Candidate must be a highly motivated individual with a high a proven work ethic.

    Key Duties and Responsibilities:

    Service Management

    • Serve as level two support on production services implemented at customer sites as well as centrally maintained services.
    • Responsible for implementing and maintaining system monitoring tools deployed at the customer’s premises and coordinating with the service desk personnel to ensure smooth service uptime.
    • Responsible for preparation and presentation of service reports with insights and service improvement plan implementation.
    • Responsible for service improvement deliverables as far as the customer is involved.

    Project Design and analysis

    • Responsible for requirements gathering and documentation during project discovery in the delivery process.
    • Translating gathered  requirements into technical design documents that will include :
    1. Product definition document
    2. High level design document
    3. Low level design document

    Project Implementation and Integration

    • Serve as a technical lead in an implementation project. This will include:
    1. Product design and development
    2. Effort sizing and estimation
    3. Product design and development
    4. Project Management
    5. Resource management and reporting.
    6. Client engagement from a technical approach.
    • Responsible for implementing and maintaining integrations into Cellulant client systems and partners.
    • Responsible for implementing process

    Closing the sale

    • Prepare technical proposal documentation for projects.
    • Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
    • Deliver the various Technical aspects of the Cellulant Delivery Model.

    Technical Relationship

    • Maintain customer relationships by building technical relationships with the Engineering and business management teams at the customers.
    • Assist in reporting requirements when they arise with the customer.
     
    Personal Profile

    We are looking for someone who is;

    • Highly driven and personally ambitious
    • Excellent verbal, written communication skills and listening skills
    • Demonstrates high level of quality work
    • Ability to work well under pressure and meet tight deadlines
    • Pays attention to detail
    • A Team player

    What do we offer you?

    When working at Cellulant*, you can expect to work on a diverse range of problems, with young, entrepreneurial, inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning. We offer you a challenging position in which you will be rewarded for performance.

    Method of Application

    Are you interested in this position and do you meet the minimum requirements?

    Apply by sending an e-mail with your CV and a convincing cover letter to jobs@cellulant.com

    Applications will be reviewed on a rolling basis. Due to the high volume of applications received only shortlisted candidates will be contacted

    Build your CV for free. Download in different templates.

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