Job Opportunities at 4G Capital - 2 Positions

Team Leaders Job Responsibilities

• Achieve monthly sales and collections targets
• Manage Unit Staff
• Directly oversee, support, and develop Unit staff to run a high performance 6 person team.
• Leadership & Problem Solving
• Build and maintain an excellent work environment for the team to develop individual potential and achieve demanding targets. Lead and Manage all Unit functions, logistics and performance issues.
• Service Delivery
• Deliver first rate customer service
• Relationships Building
• Build excellent relationships with customers and opinion leaders in catchment area.
• Reporting
• Provide accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
• Perform such other tasks and duties as the Company may from time to time designate as forming part of this job description

Requirements for the Team Leaders Job

• 1-2 years of leadership experience
• Experience in micro finance institutions and not banks
• A degree in a business related field
• Team supervisors in micro finance institutions encouraged to apply

Key Competencies

• Sales and Business Development
• Enforcement of contract and repayment obligations
• Administrative Support
• General support to all tasks
• Communications
• Branch Operations
• Information Collection
• Personal Attributes
• Integrity and ability to work in a fintech
• High Motivation
• Self-starter-functional problem solver
• Process discipline- Ability to follow SOPs

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Sales & Marketing Internship Responsibilities

• Work in pairs with Loans Officers and Collections Officers
• Support and maintain an excellent work environment to achieve demanding targets
• Deliver first rate customer service
• Build excellent relationships with customer-partners and opinion leaders in catchment area
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
• Assist in marketing activities
• Assist in lead generation
• Carry out customer education and maintain relationships
• Assist in renegotiating payment schedules

Requirements for the Sales & Marketing Internship

• A good level of general education- Diploma or degree
• Computer literacy
• Education background in sales/Marketing or Business Administration
• Experience in a related field will be an added advantage
• Experience in a financial institution and dealing with customers at the bottom of the pyramid will also be an added advantage

Key Competencies

• Customer Handling
• Sales and Business Development
• Enforcement of contract and repayment obligations
• Administrative Support
• General support to all tasks
• Communications
• Small Branch Operations
• Information Collection
• Personal Attributes
• Integrity and ability to work in consumer finance
• High Motivation
• Self starter-functional problem solver
• Process discipline- Ability to follow SOPs