Job Openings at Sheer Logic - 2 Positions

Job Responsibilities

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
• Prepare quotations in a timely manner in line with the company’s guidelines to assist close sales in a timely manner;
• Create sales orders in the system to facilitate timely invoicing
• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
• Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
• Advise clients on finance packages available through partner financial institutions and assist the clients in filling the required documentation to ensure the sales deals are closed;
• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
• Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the company’s brands;
• Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
• Support in the unit ordering process to ensure optimal stock holding at all times;
• Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
• Assist customers in filing government tax documentation e.g. I tax in order to prepare advance tax documents.

Requirements

• Degree in sales and marketing or other relevant field
• 2 years’ working experience in sales in the automotive industry

Competences

Technical

• Proficient in Microsoft Office applications/computer literacy
• Driving Skills
• Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
• Knowledge in professional standards

Functional

• Writing skills
• Presentation skills

Behavioral

• Innovation – Ability to come up with new and better ways of working to improve efficiency and effectiveness
• Time Management – Ability to use time effectively and efficiently
• Drive for results – Aware of their roles and responsibility and can be counted on to meet and exceed goals
• Interpersonal skills – Ability to build rapport and constructive and effective relationships with colleagues and customers
• Customer focus – Establishes and maintains effective relationship with both internal and external customers, to gain their trust and respect
• Ethics and values – Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the company’s values
• Integrity and trust – Trusted individual who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain

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Sheer Logic Management Consultants is seeking to engage a dynamic individual for the Floor Controller Supervisor position for one of our clients

The role is responsible for the coordination of the workshop operations, and effectively guides and supervise workshop staff in order to ensure achievement of workshop targets.

Managerial Responsibilities

• Supervise the workshop staff to minimize repeat jobs and ensure conformity to the standards in delivery of quality service;
• Manage and allocate work shop sub-let jobs to ensure quality standards & timely completion of assignments;
• Supervise effective utilization of technicians on the use of SST’s lifts and any other workshop equipment to enhance safety at the workplace.

Operational Responsibilities

• Monitor the time spent by technicians on all repair jobs to ensure the preparation of timely and accurate reports on technician productivity, efficiency and labor utilization;
• Make follow up on availability of spare parts or equipment for the technicians to ensure smooth work flow and few disruptions;
• Conduct accident vehicle assessment to ensure accuracy in repair quotation;
• Conduct quality checks before taking the job to the next stage as part of the company’s policy in delivering quality services to customers;
• Address, resolve & follow-up on all customer complaints in the workshop area in a timely manner to enhance customer satisfaction and retention;
• Assist in the sourcing of local suppliers for workshop consumables as well as in the determination of appropriate stock levels to ensure availability of optimum stock levels of quality materials;
• Raise supplementary reports to assist identify challenges in the delivery of quality and timely services

Job Qualifications

• Degree in Mechanical Engineering from a recognized institution.
• 5 years’ relevant working experience in a similar role from an organization of similar size in operations

Technical

• Computer literacy
• Product knowledge in motor industry
• Technical skills
• SAP- DBM knowledge.
• Knowledge in Custom imports regulations.

Functional

• Excellent report writing and communication skills
• Presentation skills
• Project management
• Analytical- highly analytical and ability to challenge status quo based on quantitative facts and impacts

Behavioral

• Team player
• Ability to work under pressure Negotiation & Conflict Management skills
• Interpersonal Skills
• Leadership and management-ability to lead teams, mentor and coach staff to goal definition and achievement
• Performance Management and team building
• Professionalism –maintains a professional approach based on ethics and values
• Integrity and honesty and ethics- ensure ethical practices and integrity to ensure the company is not exposed to reputational risk
• Building consensus and influencing-ability to influence various players across all departments
• Customer orientation-is customer focused striking a solid balance between external and internal customer orientation
• Resilience –is able to withstanding strategic and operational challenges and maintain momentum
• Emotional Intelligence-manages emotions in a mature and composed manner as expected of a leader