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  • Posted: Jun 24, 2019
    Deadline: Jul 5, 2019
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    The National Industrial Training Authority (NITA) is a state corporation established under the Industrial Training (Amendment) Act of 2011. The Authority has five industrial training centres spread across the country .NITA perpetuates industrial training in Kenya that dates back to 1925 when the native industrial training depots (NITDS) were introduced by th...
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    Communication Assistants

    Ref: NITA/KYEOP/01/2019

    The key responsibility for this function to handle and manage project grievances.

    Responsibilities

    • Handle and give relevant, timely and accurate feedback on inquiries and grievances relating to Component one of the Project as guided by the project Communications Specialist;
    • Coordinating receipt of grievances from all stakeholders and ensuring that necessary records of the same are made;
    • Supervising the screening and processing of all grievances;
    • Ensuring that complainants are attended to and advised on ways to resolve the grievances;
    • Monitoring grievances and ensuring that complainants are updated on the status of their grievances;
    • Ensuring that data is received, uploaded and updated into the Management Information Systems (MIS) and other relevant KYEOP records;
    • Ensuring all correspondence and records are up to date and filed accurately in respective files including e-files;
    • Responding to inquiries by complainants and providing appropriate feedback;
    • Assisting in preparation of various KYEOP grievance reports as and when required;
    • Any other duty that may be assigned from time to time.

    Qualifications

    • Minimum degree in Humanities such as Communication, Journalism, Media Studies, Public Relations, Conflict Resolution or any other related field;
    • Additional qualifications in grievance handling and management will be desirable;
    • Minimum three (3) years’ experience handling and managing grievances in project set up and or in similar situation;
    • Should be 35 years old or less;
    • Have the ability to be creative and detail-oriented;
    • Have excellent organizational and communication skills;
    • Ability to write clearly and concisely;
    • Ability to think and work logically and work precisely with attention to detail;
    • Self-motivated, energetic, and extremely organized;
    • Manages time and priorities efficiently, shows enthusiasm, and allows for flexibility;
    • Experience in communications, media or public relations is a plus.
    • Must be available for local travel within short notice.

    Competencies

    • Must be proficient in Microsoft Office (Word, Excel, and PowerPoint).
    • Experience in Adobe Creative Suite, Corel, and InDesign is preferred.
    • Excellent communication, writing and editing skills, and Alternative Dispute Resolution [ADR] Skills
    • Complaints Resolution skills will be considered an asset.

    Reporting

    The Communications Assistant – Grievance Handling and management will be reporting to the Project Communications Specialist.

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    Administrative Assistant

    The key responsibility for this function is administer and manage the front project office at NITA – KYEOP Headquarters’.

    Responsibilities

    • Undertake and coordinating front office, reception duties and maintaining and managing office diary and e-office,
    • Organizing and schedules appointments and meetings, taking minutes, sending of notices, agendas and appointments; and using e-office to process date;
    • Handling general customer inquiries and directing to thematic officers for response to technical enquiries;
    • Administration and management of transport, custodian of work tickets, insurance of vehicles, coordinating travel arrangements and other travel logistics including;
    • Office asset management and overseeing the provision of office space, equipment, furniture, office supplies and employment cards;
    • Ensuring security of office records, equipment and documents including classified materials;
    • Maintaining an up to date filing system in the office, dispatching of files and other documents;
    • Establishing and monitoring procedures for record keeping of correspondences and file movements;
    • Maintaining contact lists, answering direct phone calls, providing general support to visitors, preparing responses to routine correspondences; acting as the point of contact for internal and external clients; and drafting letters for review and signature;
    • In consultation with the Operations Officer, order office supplies and book travel arrangements;
    • Managing office protocol and etiquette;
    • Ordering office supplies and supervising office cleanliness;
    • Managing petty cash and other office administrative services
    • Guide and supervise other office administration officers;
    • Ensuring security, integrity and confidentiality of date;
    • And any other duties that may be assigned.

    Qualifications

    • Undergraduate Degree in Business and Office Management and or related degree with additional qualification as an Administrative Assistant.
    • Proven experience as an Administrative Assistant, or office Administrative Assistant
    • Knowledge of office management systems and procedures
    • Working knowledge of office equipment, like printers and fax machines
    • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

    Competencies

    • Time management – Excellent time management skills and the ability to prioritize work
    • Problem solving skills – Attention to detail and problem solving skills
    • An excellent communicator – Excellent written and verbal communication skills
    • Organized and detail oriented – Strong organizational skills with the ability to multi-task
    • Protocol and cultural respect – Demonstrates excellent knowledge of protocol, respect, and consideration for different cultures in all communications.

    Reporting

    The Front Office and Administrative Assistant will be reporting to the Project Coordinator and will be providing services under the daily guidance of the Deputy Project Coordinator/Head of Operations.

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    Drivers

    • Job Type
    • Qualification KCSE
    • Experience 5 years
    • Location Not specified
    • Job Field Driving 

    The key responsibility for this function is to drive project vehicles assigned and ensure safety not only for the motor vehicles but also for the passengers (project team)

    Responsibilities

    • Drive motor vehicle as authorized to approved official functions in a manner compatible with recognized local and international safety standards
    • Be responsible for routine checks, perform basic day-to-day maintenance of the assigned vehicle; perform minor repairs and arrange for regular check-ups and repair of unit’s vehicles including checks on the vehicle(s) cooling; oil; electrical and braking system amongst others.
    • Maintain work tickets of vehicles assigned, including maintaining records of project vehicle, logging official trips, daily mileage, fuel consumption and other mechanical services of the vehicle.
    • Follow up on renewal of vehicle insurance, inspection and other related compliances.
    • Ensure security and safety of vehicles on and off the road.
    • Detect and report any vehicle system malfunction.
    • Oversee and ensure safety of authorized passengers/goods.
    • Maintain cleanliness of motor vehicle.
    • Provide communication link with project staff.
    • Maintain accurate, up to date record on vehicle condition report, fuel consumption.
    • Administer first aid.
    • Support other project tasks including taking photographs during official functions.
    • Undertake other official functions including support to office management, delivering letters/project documents and photocopying amongst other official tasks.

    Qualifications

    • Completed Secondary School Education, KCSE Certificate; minimum Grade D Plain or its equivalent qualification;
    • Valid license for the last five (5) years, and proof of driving minimum five (5) years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair;
    • Suitability test for drivers;
    • Occupational Trade Test II for drivers;
    • Defensive driving certificate from a recognized institution;
    • First-aid Certificate;
    • Certificate of good conduct from Directorate of Criminal Investigation (DCI);
    • Show merit and ability as reflected in work performance and results.
    • Ability to manage motor vehicle fleet and familiarity with other office operations like photocopying and computer literacy will be an added advantage.

    Competencies

    • A client oriented approach to work.
    • Respect, tact and consideration for different cultures in all communications.
    • Skills to manage relationships.
    • Capacity to work for long hours
    • Fluent in Kiswahili, English and native language
    • Demonstrates excellent knowledge of protocol
    • Demonstrates excellent knowledge of security issues

    Reporting

    The Driver will be providing services under the daily guidance of the Project Front Office/Administration Assistant and or the County Project Coordinator, with overall guidance of Projects Operations Officer.

    The Driver will be providing services under the daily guidance of the Project Front Office/Administration Assistant and or the County Project Coordinator, with overall guidance of Projects Operations Officer.

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    Procurement Assistant

    Ref: NITA/KYEOP/03/2019

    The key responsibility for this function is to assist in procurement of goods and services and support management of project stores.

    Responsibilities

    • Assist in preparing shopping documents and assisting in the preparation of Bidding Documents (under NCB procedures) for Goods including their issue/dispatch and coordination for providing required clarifications.
    • Support preparation of Invitation for Bid (IFB) and arranging their publication/notification to prospective bidders.
    • Assist in opening of technical and financial proposals and bids and preparing minutes of bid opening and required tabulation statements for preliminary check of bids and arithmetical checks.
    • Support follow up for convening Evaluation Committee Meetings for evaluation of various proposals and bids and assisting in the preparation of draft Proposal/Bid Evaluation Reports.
    • Assisting in preparation of various types of contracts/agreements/purchase orders.
    • Assisting in the preparation of Request for Expression of Interest (REOI) for consultancy services and arranging for their publication and preparation of EOI Evaluation/Short listing Reports.
    • Assisting in preparation and updating of Procurement Plan as and when required.
    • Assist in ensuring an effective and efficient record keeping system for maintaining proper documentation of all procurement activities.
    • Assist in issuing and receiving of stores, stock taking, preparation and maintenance of stock records
    • Any other procurement related duties assigned by Procurement Specialist.

    Qualifications

    • Bachelor’s degree in Procurement and Supply’s Management from a recognized institution.
    • Minimum 3 years’ general/professional experience and 1 year respectively specific/relevant experience in procurement for goods and consulting services associated with the implementation of projects.
    • CPSP/CIPS Part three (3).
    • Valid KISM Membership/Membership of a Recognized Procurement Professional Body.

    Competencies

    • Familiarity with government procurement procedures and guidelines.
    • Excellent in computer skills including, Excel, Word, Microsoft Office or equivalent packages.
    • Be proactive, a self-starter, team player and ability to work without supervision.

    Reporting

    The Procurement Assistant will report to the Project Procurement Officer and will have working relationships with other stakeholders.

    Method of Application

    In addition, please attach copies of professional/academic certificates, testimonials, copy of National Identity Card or Passport in envelopes clearly marked the Reference Number and position being applied for and addressed to:

    Director General
    National Industrial Training Authority
    P.O Box 74494-00200
    Nairobi.

    To reach by Friday, 5th July, 2019 at 5:00 p.m.

    Please note:

    NITA is an equal opportunity employer;

    Persons living with disabilities are encouraged to apply;

    Persons from marginalized areas are encouraged to apply;

    Only shortlisted candidates will be contacted;

    Canvassing will lead to automatic disqualification.

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