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Customer Care, Success and Service Jobs in Kenya (Page 129)

      • Reservations Agent at Marriott

      • POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availa

      • Reservations Consultant at Flexi-Personnel

      • Job Purpose The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers. Key Responsibil

      • Client Relations Officer - Online at Nathan Digital

      • Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online in
      • KSh 30,000 - KSh 50,000

      • Host / Hostess at Accor

      • Job Description: Consistently offer a professional, friendly greeting and engaging service. Understand the Server’s tasks in the outlet. Understand shift end reports in the outlet and

      • Customer Value Manager at d.light

      • Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfacti

      • Sales Intern (Credit Services) at Jumba

      • Job Purpose: In this role, you’ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact:

      • CyberSource Director - East Africa at Visa

      • Job Description This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries
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      • Contact Centre Officer at I&M Bank

      • JOB PURPOSE Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking sup

      • Collections Manager at ENGIE

      • Job Purpose/Mission The Customer Finance Team plays a pivotal role in ensuring the overall success of our largely unbanked customers in completing their loans and getting continued access to cle

      • Charging Support Engineer at Ericsson

      • What You Will Do: Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Handle dedicated support Handle Software Update Management (SUM)

      • Marketing Growth Hacker at Ndovu

      • Your mission is to effectively develop and deliver a customer-centric communication experience that  articulates ndovu's value and positive impact on our customers’ daily lives from
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.