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Customer Care, Success and Service Jobs in Kenya (Page 130)

      • Reservations Team Leader at Flexi-Personnel

      • JOB PURPOSE As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps. KEY

      • Freelancing Support Specialist at Nathan Digital

      • About Dynamic Freelancer: Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency vi
      • KSh 30,000 - KSh 50,000

      • Agent Care Officer - Kenya at BURN

      • BURN is looking for an Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guid

      • Head of Customer Experience at CIC Insurance

      • PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company’s vision. PRIM

      • Customer Service Assistant at CIC Insurance

      • Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CI
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      • Customer Service Representative at Cigna

      • What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely m

      • Spa Manager at Accor

      • Job Description Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing th

      • Operations Associate at Kopo Kopo Inc

      • The Job The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s techn
      • KSh 30,000 - KSh 50,000
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.