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Customer Care Jobs in Kenya (Page 19)

      • Assistant Casino Manager at Janta Kenya

      • What You’ll Do Coordinate with customer service, game providers, and technical teams to resolve player disputes quickly and fairly. Ensure compliance with gaming regulations in all juris

      • Casino Technical Support at Janta Kenya

      • What You’ll Do: Monitor and maintain 99.9% uptime for our casino platforms. Investigate and escalate technical issues (Web/HTTP, APIs, logs). Perform QA testing for web & Android c

      • Customer Service Representative at TSAVO

      • At TSAVO, we believe in creating meaningful experiences for our community. We are looking for a passionate and proactive Customer Relations Officer to join our TSAVO Cares team. This role is at the he

      • Health Contact Centre Officer at Britam

      • Job Purpose:  To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy

      • Customer Success Executive at NielsenIQ

      • Job Description As a Customer Success Executive at NIQ Kenya, you will serve as a key strategic partner between NIQ and our clients. You’ll combine data, insights, and tools to help client

      • Customer Service Representative at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to th

      • Sales and Marketing Team Lead at Mombo Sacco

      • Position Overview: We are seeking a proactive and results-driven Sales and Marketing Team Lead to oversee our sales and marketing efforts. This role focuses on recruiting customers, mobilizing saving

      • Head of Public Sector at Computech Limited

      • Oversee the success of existing key customer relationships and build new ones to ensure a strong sales pipeline, deal closure, revenue growth and customer satisfaction for Computech in the Public Sect

      • Customer Service Representative at Cigna

      • What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner

      • Contact Centre Officer at I&M Bank

      • JOB PURPOSE Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Bankin

      • Call Center Manager at PrideInn

      • The Call Center Manager will be responsible for the overall performance and management of the hotel group's call center operations. This includes overseeing call center agents, ensuring excellent

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.