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Customer Care, Success and Service Jobs in Kenya (Page 218)

      • Customer Care Representative at Koko Networks

      • We are looking for people who share our passion for technology and our vision for global impact. Your Role As Customer Care Representative, you will play a front-line role in resolving customer

      • Customer Care Team Leader at Koko Networks

      • Your Role As Customer Care Team Leader, you will organize and direct the day-to-day activities of a team of Customer Care Reps to resolve customer issues, deliver superior customer service  an

      • Senior Customer Success Executive at Infobip

      • Job Description The Senior Customer Success Executive is an individual contributor role responsible for handling Infobip’s top customers on regional and global level. The purpose of this role

      • Client Onboarding Analyst at Citi

      • Overview Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions

      • Client Onboarding Rep at Citi

      • Responsibilities The Client Onboard Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to
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      • Senior Customer Success Executive at Infobip

      • The Senior Customer Success Executive is an individual contributor role responsible for handling Infobip’s top customers on regional and global level. The purpose of this role is to be the trust

      • Student Recruitment Manager at Navitas

      • About the role The Student Recruitment Manager plays a significant role in driving sales growth and achieving student recruitment targets in their region on behalf of Univeristy Partnerships E

      • Lead - Enterprise Customer Experience at Airtel

      • Job Purpose: Driving outstanding customer experience for Enterprise Products and Services by delivering seamless user experience, creating competitive advantage for all country operations in Africa

      • Customer Experience Agent at Maersk Line

      • Oversee and coordinate operations activities ensuring service excellence and customer satisfaction while ensuring compliance with our internal processes and the Government’s statutory regulation

      • Customer Support Agent. at Influx

      • Duties You’ll be tasked with answering customer questions. You’ll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are strugg
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.