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Customer Care, Success and Service Jobs in Kenya (Page 216)

      • Customer Service Officer at Old Mutual Kenya

      • Job Description The incumbent will accurately capture customer information, ensure quality of documentation as per company’s specifications, provide excellent customer service and ensure time
      • Call Center Specialist at Roche Kenya

      • Roche in Nairobi, Kenya is seeking a Call Centre Specialist for Diagnostics. The role will entail allocating resources to facilitate installations, deinstallations, emergency repairs and preventative
      • Front Office Manager at Nairobi Safari Club

      • Summary: Responsible for the management and organization of all areas of the Front Office, including the Front Desk, Bell Stand and Concierge. Continually strives to improve guest and associate eng
      • Receptionist at Mpesa Foundation Academy

      • Job Description Providing receptionist support to the school – being the first contact / front line in receiving visitors, staff and students to the school. To the school and assist the Admin
      • Customer Experience Manager at Username

      • Job Description Principal Duties and Responsibilities To provide and promote First Class Customer Experience throughout the company by managing the customer experience team and making sure th
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      • Company Secretary at Oasis Healthcare

      • Job Description To provide company secretarial services as outlined herein together with the related sub-works. Duties and Responsibilities Governance Advisor to the Company Organizing t
      • Receptionist at Oasis Healthcare

      • Job Description Oasis Healthcare Group Limited is a group of specialist Doctors working and operating across the country since 2010 under group-based practice model. We currently have facilities in
      • Front Office Supervisor at Radisson Hotel Group

      • whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
      • Front Desk at Smart Gyms

      • Job Description The Fitness Centre Receptionists plays a critical role in providing a first class experience to members, prospective members and visitors to our facility. Together with other mem
      • Receptionist at Koko Networks

      • Your Role As Receptionist, you will handle administrative support tasks including but not limited to providing a conducive and welcoming work environment that maintains the organization’s cor
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.