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Customer Care, Success and Service Jobs in Kenya (Page 216)

      • Contact Center Agents at Securex

      • Job Summary Securex Agencies (K) Limited is seeking to recruit a new member in our dynamic Team. The Contact Center Agent will be responsible for ensuring 24/7 focal point for all security coordina

      • Job Openings at Moko

      • WHAT YOU’LL DO We’re looking to add customer-oriented, analytical people to our Customer Engagement team.  You’ll be motivated by building relationships with a portfolio of l

      • Customer Service Reliever at Ital Global

      • We are looking for a confident and self-motivated individual who is looking for a customer service opportunity. About the Client: A leading Kenya-based healthcare private facility that contin

      • Customer Operations Analyst at Ilara Health

      • About the Role As a Customer Operations Analyst, you’ll be responsible for helping the customer success team be more productive, work more effectively, and deliver better service to their cus

      • Front Office Assistant at Nairobi Hospital

      • REF: TNH/HRD/FOA/04/2021 (CONTRACT TERMS) Reporting to the Credit Controller, the successful candidate will be responsible for ensuring smooth flow of patient journey from admission to discharge.

      • School Receptionist at Nova Academies Kenya

      • ABOUT THE ROLE Key responsibilities for the role include: Perform a wide variety of clerical and other office functions and activities related to the administration of diverse programs and op
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      • Customer Engineer at Microsoft

      • Customer Success: Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft

      • Receptionist at Concern Worldwide

      • Reports to: Senior Officer Administration & Security Contract Details: One (1) Year Job Summary The incumbent will provide receptionist services for the Nairobi office and will

      • Call Center Manager at Watu Credit Limited

      • The Call Centre Manager will lead the day-to-day management and supervision of the Call Centre activities in line with the business objectives. This role is suitable for someone who has prov
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.