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Customer Care, Success and Service Jobs in Kenya (Page 47)

      • Customer Service Lead - KBL at DHL

      • Role Outline The Customer Service Lead is responsible for overseeing the entire order-to-delivery process, with a specific focus on managing relationships with key distributors, coordinating wit

      • Growth Customer Success Manager EMEA at Remote

      • What do you bring: Expertise across the customer lifecycle, with focus on retention, adoption, and revenue growth. Proven ability to spot and qualify expansion opportunities through customer-c

      • Customer Liason at Value8 Group

      • Job Description Customer Support & Engagement  Serve as the first point of contact for users and partners within the assigned product.  Manage inquiries, issues, and feedback p

      • Lead Customer Service Agent at Jambojet

      • Role Purpose Statement: Under the general direction and guidance of the Ground Services Supervisor, the Lead Customer Service Agent is responsible for overseeing the customer service team and en

      • Customer Relationship Officer at Tower Sacco

      • Responsible for providing the highest customer service by interacting with customers through telephone, emails or social media in order to respond to their inquiries and concerns, process their reques
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      • Customer Service Assistant at People FOCO

      • POSITION SUMMARY The Customer Experience Assistant will play a key role in delivering excellent service to customers at the minimart. This position involves assisting customers at checkout by ba

      • Customer Experience Executive at People FOCO

      • POSITION SUMMARY The Customer Experience Executive (CX) is responsible for managing customer purchases and ensuring smooth transactions on the shop floor and at the checkout counter. This role r

      • Virtual Relationship Manager at I&M Bank

      • Job Purpose: The incumbent is responsible in establishing and maintaining a professional relationship with all stakeholders (Client, Bank personnel, product providers and Support staff) via virt

      • Customer Service Engineer at Solenis

      • Key Responsibilities: Support the Customer Value proposition in its local and international development and deployment. Spearhead Food and Beverage related technical projects at local and regi
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.