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Customer Care, Success and Service Jobs in Kenya (Page 52)

      • Client Experience Specialist at NTT Ltd

      • The CX Specialist plays a critical role in implementation, monitoring and developing new initiatives that provide service insights leading to action for our business. He/She brings proven methods and

      • Customer Care Specialist at Afribusiness

      • Customer Care Specialist and be at the heart of driving customer satisfaction and growth in Kenya. This isn’t just a support role – it’s your opportunity to work directly with our de

      • Customer Care Agent at Mogo Finance

      • Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, live chat, and social media. Handle customer complaints, provide appropriate solutions, a

      • Immigration Officer at ABC EXPAT

      • The immigration officer will be the first point of contact to deliver accurate immigration advice to clients whether in person, via email, or by telephone; carry out immigration applications as necess
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      • Customer Experience Officer at Somo

      • Looking for Talent! (SOMO CUSTOMER EXPERIENCE OFFICER Do you light up when you know someone has had an amazing experience because of your work? Are you the type of person who goes the extra mile

      • Front Desk Officer at Hewatele

      • As the first point of contact at Hewatele’s Tatu City facility, the Front Desk Officer will represent the company to high-caliber clients, guests, and partners. This role requires professionalis

      • Customer Service Graduate Trainee at Trufoods

      • Key Responsibilities: Handle customer inquiries via phone, email or in person in a professional and timely manner. Assist customers by providing accurate information and resolving issues effic
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.